TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Appsee

    Score4.6 out of 10
    N/AAppsee is designed to offer mobile teams visual data on their app's user behavior. The vendor says they supply businesses with the actual "why's" behind their users' behaviors. With Appsee's unique user recordings and touch heat maps, businesses can make better informed decisions regarding their app's user experience and spend less time sifting through mountains of data. Appsee also automatically detects all screens, buttons and user actions within an app without the need to select…N/A

    Datadog

    Score8.7 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    Pricing
    AppseeDatadog
    Editions & Modules
    No answers on this topic
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    Offerings
    Pricing Offerings
    AppseeDatadog
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
    More Pricing Information
    Community Pulse
    AppseeDatadog
    Considered Both Products
    Appsee
    No answer on this topic
    Datadog
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    51 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    42 Answers
    Happy with the feature set
    No answers on this topic
    98%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    97%
    Lived up to sales and marketing promises
    33 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    37 Answers
    Features
    AppseeDatadog
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Appsee Mobile App Analytics and Datadog
    Feature
    Appsee Mobile App Analytics
    -
    Ratings
    Datadog
    8.3
    3 Ratings
    4% below category average
    Remote monitoring00 Ratings8.53 Ratings
    Network device monitoring00 Ratings7.72 Ratings
    Multiple Server Monitoring00 Ratings8.23 Ratings
    Multi-device monitoring00 Ratings8.23 Ratings
    Automated alerts and notifications00 Ratings8.93 Ratings
    Management Tasks
    Comparison of Management Tasks features of Appsee Mobile App Analytics and Datadog
    Feature
    Appsee Mobile App Analytics
    -
    Ratings
    Datadog
    6.5
    2 Ratings
    10% below category average
    Patch Management00 Ratings7.31 Ratings
    Service configuration management00 Ratings6.41 Ratings
    Software and hardware inventory00 Ratings5.51 Ratings
    Policy-based automation00 Ratings6.92 Ratings
    Reporting
    Comparison of Reporting features of Appsee Mobile App Analytics and Datadog
    Feature
    Appsee Mobile App Analytics
    -
    Ratings
    Datadog
    8.4
    3 Ratings
    3% above category average
    Performance data reports00 Ratings8.13 Ratings
    Customizable reporting00 Ratings7.83 Ratings
    Data visualization00 Ratings8.83 Ratings
    Risk analysis00 Ratings8.93 Ratings
    Security
    Comparison of Security features of Appsee Mobile App Analytics and Datadog
    Feature
    Appsee Mobile App Analytics
    -
    Ratings
    Datadog
    7.2
    2 Ratings
    5% below category average
    Data backup and recovery00 Ratings6.41 Ratings
    Antivirus and malware management00 Ratings7.31 Ratings
    Administrator access control00 Ratings7.82 Ratings
    Best Alternatives
    AppseeDatadog
    Small Businesses
    Firebase Crashlytics
    Score9.8 out of 10
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    Firebase Crashlytics
    Score9.8 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    Flurry Analytics (discontinued)
    Score9 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AppseeDatadog
    Likelihood to Recommend
    3.3
    (2 ratings)
    8.9
    (66 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    4.3
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (45 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    AppseeDatadog
    Likelihood to Recommend
    Appsee
    Appsee was a great choice and addition before their struggle with Apple over user screen recording. Now that that's gone, its insights are rather basic and not worth the price point. This would be a perfect analytics platform for a company looking to increase its user experience, new on-boarding, or going through a redesign to see user activity and reactions, but not anymore.
    Incentivized
    Read full review
    Datadog
    Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
    Incentivized
    Read full review
    Pros
    Appsee
    • User session recordings of individual users
    • Touch heatmaps and unresponsive gestures
    Read full review
    Datadog
    • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
    • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
    • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
    Incentivized
    Read full review
    Cons
    Appsee
    • The user screen recording was quickly shut down on Apple devices after about a week of us using Appsee. Now it's just basic boxes which aren't nearly as helpful or insightful in bettering our user experience. If we would have known this would happen, or that Appsee didn't have that feature, we wouldn't have gone with them.
    • No integration with Branch (the world's best and probably biggest attribution platform).
    Incentivized
    Read full review
    Datadog
    • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
    • I would appreciate more supportive examples for how to filter and view metrics in the explorer
    • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
    Incentivized
    Read full review
    Likelihood to Renew
    Appsee
    No answers on this topic
    Datadog
    Definitely will not revisit after our issues and, in my opinion, poor support.
    Incentivized
    Read full review
    Usability
    Appsee
    No answers on this topic
    Datadog
    There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
    Incentivized
    Read full review
    Support Rating
    Appsee
    No answers on this topic
    Datadog
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Incentivized
    Read full review
    Implementation Rating
    Appsee
    No answers on this topic
    Datadog
    Documentation was difficult to work through, rollout was catastrophic (completely outage)
    Incentivized
    Read full review
    Alternatives Considered
    Appsee
    Appsee set itself apart from competitors with the user screen recording, but since that is no longer a good feature on iOS, it makes Appsee's competitive advantage obsolete. Its data analytics, funnels, and crash reporting are relatively basic or haven't lead to any breakthroughs. I would stay away from Appsee, save your money, and go for a platform like Mixpanel if possible, which has analytics, attribution, and engagement for the same if not cheaper price.
    Incentivized
    Read full review
    Datadog
    Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


    Key features:


    Logs, metrics, and APM (Application Performance Monitoring)


    Real-time alerting and dashboards


    Supports Kubernetes, AWS, GCP, and other integrations


    RUM (Real User Monitoring) and Synthetics





    ✅ Best for backend, server, and distributed systems monitoring.
    Incentivized
    Read full review
    Return on Investment
    Appsee
    • Better conversion rates
    • Less bugs/crashes
    • Better user retention
    Read full review
    Datadog
    • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
    • Alerts allow us to remedy issues before our customers even know about them
    • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
    Incentivized
    Read full review
    ScreenShots

    Appsee Screenshots

    Screenshot of Touch HeatmapsScreenshot of User Session RecordingsScreenshot of Users FlowsScreenshot of Appsee HeatmapsScreenshot of Appsee User RecordingsScreenshot of Appsee User Query Builder

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.