What users are saying about
3 Ratings
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Score 8.7 out of 101
38 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

Appsee

I used Appsee’s conversion funnel analysis to find out why users drop off in a particular funnel that we’ve built. Not only that I’ve been able to see session recordings of those users who dropped off, but I was also able to see the ones who did come through and compare what they like vs what they didn’t. This is just a small example of the power Appsee has. The options are endless.
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Matomo (formerly Piwik)

If you want to easily track visitor behaviour anonymously on any website, and have the possibility to enhance the data by a good API, Piwik might be just the right thing for you. Piwik is an open source project, where participation is possible and welcome. By installing Piwik on your own server you will have all your statistical data in your own place and not in any cloud space of a third party company.
Hendrik Schaper profile photo

Pros

  • User session recordings of individual users
  • Touch heatmaps and unresponsive gestures
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  • Great customizable dashboard
  • Programming API for manually setting events
  • Privacy Features !!! (Data protection complies to German laws )
  • Quick and easy access to big statistical data
Hendrik Schaper profile photo

Cons

  • Nothing major that I dislike. Would appreciate a mobile app so I can quickly glance at some of the metrics while on the go, but not a deal breaker by any means.
  • Look and feel is a bit outdated, but I guess that's a matter of taste
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  • Moving single projects from one Piwik installation to another
  • Define customized views for clients
  • More flexibility and enhancements in eCommerce functionality
Hendrik Schaper profile photo

Likelihood to Renew

No score
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Matomo (formerly Piwik)8.7
Based on 13 answers
I do currently use Piwik and I bet I will very much use it for a long time.
Hendrik Schaper profile photo

Usability

No score
No answers yet
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Matomo (formerly Piwik)9.0
Based on 3 answers
Piwik succeeds in presenting me (and my associates and my clients...) large amounts of data in a user friendly way. The interface and functionality can easily be customized. While some enhancements do need technical background (API calls by programming language from the webserver or javascript), others are easy to use (goal / event tracking)
Hendrik Schaper profile photo

Implementation

No score
No answers yet
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Matomo (formerly Piwik)9.0
Based on 1 answer
Only one hiccup when we were using a beta installation. Other than that, smooth sailing.
Erik Rühling profile photo

Alternatives Considered

No answers on this topic
Moz is not directly a competitor, but it lacked (and still lacks) Piwik integration. Compared with Google Analytics the most important advantage has been the different approach to Privacy, GA has long been not compatible with German law and data is not in your own hands. Second most important is the Presentation of Data. With Piwik I see in one second where I need many clicks with Analytics
Hendrik Schaper profile photo

Return on Investment

  • Better conversion rates
  • Less bugs/crashes
  • Better user retention
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  • Really fast overview on visits, so you can clearly see with one look, if numbers go down because of technical or other problems
  • My clients like the clean and customizable interface
  • I really like Piwik, I have a good feeling using it and can totally recommend it!
  • On ecommerce sites it gives really fast overviews on real and potential purchases
Hendrik Schaper profile photo

Pricing Details

Appsee

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Matomo (formerly Piwik)

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
On-premise Edition is free. SaaS Edition (Cloud) starts from $65/month. On-premise Edition (Enterprise) starts from $5,900/year.