What users are saying about

Appsee

3 Ratings

Matomo (formerly Piwik)

Top Rated
35 Ratings

Appsee

3 Ratings
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Score 8.7 out of 101

Matomo (formerly Piwik)

Top Rated
35 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Add comparison

Likelihood to Recommend

Appsee

I used Appsee’s conversion funnel analysis to find out why users drop off in a particular funnel that we’ve built. Not only that I’ve been able to see session recordings of those users who dropped off, but I was also able to see the ones who did come through and compare what they like vs what they didn’t. This is just a small example of the power Appsee has. The options are endless.
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Matomo (formerly Piwik)

If you want to easily track visitor behaviour anonymously on any website, and have the possibility to enhance the data by a good API, Piwik might be just the right thing for you. Piwik is an open source project, where participation is possible and welcome. By installing Piwik on your own server you will have all your statistical data in your own place and not in any cloud space of a third party company.
Hendrik Schaper profile photo

Pros

  • User session recordings of individual users
  • Touch heatmaps and unresponsive gestures
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  • Great customizable dashboard
  • Programming API for manually setting events
  • Privacy Features !!! (Data protection complies to German laws )
  • Quick and easy access to big statistical data
Hendrik Schaper profile photo

Cons

  • Nothing major that I dislike. Would appreciate a mobile app so I can quickly glance at some of the metrics while on the go, but not a deal breaker by any means.
  • Look and feel is a bit outdated, but I guess that's a matter of taste
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  • User Interface could be cleaned up a little. It can be difficult to navigate between monitored sites.
Andrew Meyer profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Matomo (formerly Piwik)8.7
Based on 13 answers
Piwik provides all the data we need and does a good job organizing it, so we would be moving backwards if we started with a new product.
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Usability

No score
No answers yet
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Matomo (formerly Piwik)9.0
Based on 3 answers
For the intermediate user, the overall Piwik usability is pretty straight forward. If you are a beginner or novice, install and customization could prove to be a bit tedious. Especially when it comes to connecting geo-location data for tracking specifics. Overall though, straight from the dashboard you will get an immense amount of information. From there, the menu at the top breaks things down in more specifics.
Jeff Wallace profile photo

Implementation

No score
No answers yet
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Matomo (formerly Piwik)9.0
Based on 1 answer
Only one hiccup when we were using a beta installation. Other than that, smooth sailing.
Erik Rühling profile photo

Alternatives Considered

No answers on this topic
The customizable dashboard is useful so we can create different environments for employees. We have some data stewards who need to see all the data, but others only need to see certain widgets.
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Return on Investment

  • Better conversion rates
  • Less bugs/crashes
  • Better user retention
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  • More traffic to articles and pages by finding out what visitors are more interested in.
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Pricing Details

Appsee

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Matomo (formerly Piwik)

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
On-premise Edition is free. SaaS Edition (Cloud) starts from $65/month. On-premise Edition (Enterprise) starts from $5,900/year.