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Piwik - I liked it from the start!
May 28, 2014

Piwik - I liked it from the start!

Hendrik Schaper | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

2.3.0

Modules Used

  • CustomOptOut

Overall Satisfaction with Piwik

Schaper Software is using Piwik to to analyze the usage of the majority of all projects. Piwik enables me, my associates and my clients to get quick and detailed views on statistics about visitor behaviour and helps finding navigation problems and other issues. The main reason to use Piwik has been the respectful privacy options and the open source concept.
  • Great customizable dashboard
  • Programming API for manually setting events
  • Privacy Features !!! (Data protection complies to German laws )
  • Quick and easy access to big statistical data
  • Moving single projects from one Piwik installation to another
  • Define customized views for clients
  • More flexibility and enhancements in eCommerce functionality
  • Really fast overview on visits, so you can clearly see with one look, if numbers go down because of technical or other problems
  • My clients like the clean and customizable interface
  • I really like Piwik, I have a good feeling using it and can totally recommend it!
  • On ecommerce sites it gives really fast overviews on real and potential purchases
  • Moz,Google Analytics
Moz is not directly a competitor, but it lacked (and still lacks) Piwik integration. Compared with Google Analytics the most important advantage has been the different approach to Privacy, GA has long been not compatible with German law and data is not in your own hands. Second most important is the Presentation of Data. With Piwik I see in one second where I need many clicks with Analytics.
I do currently use Piwik and I bet I will very much use it for a long time.
If you want to easily track visitor behaviour anonymously on any website, and have the possibility to enhance the data by a good API, Piwik might be just the right thing for you. Piwik is an open source project, where participation is possible and welcome. By installing Piwik on your own server you will have all your statistical data in your own place and not in any cloud space of a third party company.

Using Piwik

Piwik succeeds in presenting me (and my associates and my clients...) large amounts of data in a user friendly way. The interface and functionality can easily be customized. While some enhancements do need technical background (API calls by programming language from the webserver or javascript), others are easy to use (goal / event tracking)
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • User Tracking
  • Dashboard customizing
  • Goal tracking
  • Overlay (directly see the percentage of clicks as an overlay on the links of the actual webpage)
Yes - The Web interface is responsive, while not 100% perfect. There is a useful android app, it gives me all features I need. But the user experience on the real website on a "big screen" is really better.