TrustRadius
Piwik is an open source analytics platform that enables users to measure web and mobile apps as well as intranet portals. It protects the privacy of users through advanced privacy features and its approach to data ownership. Piwik offers On-premises and Cloud deployment options.
Available in over 50 languages, it is fully customisable and vendor-independent. Piwik offers over 70 integrations with Content Management Systems, Ecommerce solutions, Forums as well as other mobile and web platforms. Piwik users can access analytics through the Piwik web interface, as well as mobile apps on iOS and Android.https://media.trustradius.com/product-logos/mb/bG/O1MP38DJ4STH.JPEGMatomoFree analytics that you own2018-12-21T18:56:12.220ZWe use Matomo in the software department as a monitoring tool for one of our web application, mainly to benchmark the system's behavior. We are refactoring the current implementation with the goal to improve the performance, the scalability, and the uptime. One way to know if we are on the right track is to benchmark it and see the actual progress with each change or added new technology.,Nice way of seeing the data: visitors and traffic. Also, the user interface is somewhat customizable.
Support for multiple sites, displayed in useful dashboards.
Access to the raw data since you have the database local.
Open source - especially useful when you have no budget for software purchasing.
I find the real-time map feature very useful when we load the system n times more to stretch its limits.,Installation can be a small pain, especially if install permissions are controlled by IT on development environments also.
When large sets of data need to be displayed, it can be a little slow. It looks like the database design and the queries used have room for optimization.
Since it needs to be "present" in all the pages of the web application, if something goes wrong with Matomo, it can break your app. They call it the JavaScript Tracking Tag that needs to be there on all pages.,8,We can see the analytics of our web applications and thus having the insight of the systems' behavior.
It helps in improving the performance and scalability of our web application.
It helps us improve the user experience on our sites; seeing the user's activity we can take decisions to make it better.
A cost-effective tool, since it is free.,Google AnalyticsCristian BodnarasecMatomo (formerly Piwik) review2018-04-03T17:54:14.432ZWe use the tool to track the daily users who visit our website and look at the visitor log to see what pages people are visiting and for how long.,Easy to track daily traffic
Easy to monitor visitor traffic
Can set up website goals and tie them to marketing campaigns,When looking through visitor log it only allows you to go back one day
Cannot see how long the visitor spent on each page, only the total length of their visit
Need to add real time visitors on your page to show if there are any active visitors on your page at the current moment, similar to Google Analytics,8,Ease of see who visits your page - Gives total number of users who visited your page in an easy to read chart.
Ease of seeing how many people visit your page - Allows you to look at total visitors versus new visitors in a very readable chart. It makes it easy to demonstrate/display how well your website is visited.
Ease of seeing the time you have the most traffic - Lays out in a readable chart the time when you have highest traffic.,N/AVerified UserPiwik Analytics for those who know2014-05-02T23:20:17.225ZWe use Piwik as an alternative to Google Analytics for our clients who want to track their web site statistics and would rather not have their data hosted by Google. In addition, we use it to track our own website's data.,Multiple sites can be easily configured and tracked in one central dashboard.
There is more than one way to track the site visits - javascript is not necessary (but is of course the easiest way to track)
With the new version 2.0, various reports can be 'widgetized' and embedded in other web pages that are not necessarily part of the main Piwik domain (i.e. you can embed live reports in a client's intranet),Initial setup is simple, but you'll need to know something about your server environment.
Importing raw data from server logs is not trivial, and takes a bit of work to get right.,9,As with any analytics program, Piwik has enabled us to look at where the traffic is going and how to optimize for that traffic. In particular, the nightly email reports keep the design and account staff engaged with the sites and give them a 'big picture' view.,,10,9Erik RühlingOwn Your Data, Know Your Users and Protect Their Privacy with Piwik2014-05-05T23:46:10.590ZPiwik allows us to have control over our own data instead of using a third party service to handle it for us. With it, we can access the raw analytics data if we want or write new modules to present the data in a new way. Piwik truly gives you full control and it's easy to implement.,You own your data.
You are in full control of how you want your data presented.
You show respect for your users privacy,Missing A/B testing.
Missing insights into data.
Better real-time reporting.,8,Better ROI on Google Adwords.
Increased traffic to our content marketing efforts.
Quicker identification of wasted marketing efforts.,,8,Implemented in-houseStephan MillerPiwik: A perfect alternative to Google Analytics.2014-12-18T17:19:27.556ZPiwik was chosen after a move off of Google services was started. It was used to manage site metrics for all of our client sites.,Community edition available for no charge
LDAP module available,User Interface could be cleaned up a little. It can be difficult to navigate between monitored sites.,8,The integration of Piwik into our sytem allowed us to better examine usage data from our client sites.,Google Analytics,10Andrew MeyerRich Analytics with Open-Source Piwik2014-06-04T22:18:31.643ZI came across Piwik while looking for alternatives for Google Analytics and promptly installed it on two websites for a trial. It's a good tool for tracking visitor actions on your site, with some particular strengths in helping users analyze social and other interactions. This review is of the free version, though enterprise level packages are available.,One of Piwik's strengths is the provision of customizable widgets for different bits of analytics data. The ability to add and remove them, change dates and more makes this a flexible way to visualize data.
The visitor log section is also rich, providing date, keywords, actions and more in a single table, which makes it easy to identify your most effective content.
And the visitor actions table includes both bounce rate and time on site, so you can quickly tell which pages have the most engagement.
Data display is a strength for Piwik, as you have access to overview charts while simultaneously being able to drill deeper.,My impression is that you can do more with goals in other analytics packages, though the basic functionality works well in Piwik.
The WordPress integration can be buggy. Though it worked well most of the time, in one case I had to remove the Piwik code to fix a site error.,8,While Piwik had no direct impact on ROI, it has made it easier for me to identify the web pages that were missing the mark. Fixing those is sure to have a positive impact on attention.,,8Sharon Hurley HallPiwik Analytics - Funny name... Seriously good analytics!2014-05-12T14:26:41.469ZI am currently using Piwik Analytics as a supplement to Google Analytics and other minor WordPress Analytics plugins.
Right out of the "box" Piwik Analytics provides insights that either need to be set up in Google Analytics or (to my knowledge) do not exist. Piwik Analytics gives some tremendously useful and valuable granular insights broken down by individual sessions. I love having the ability to see the path a visitor took, where they went, spent their time and even what they downloaded.
Currently, Piwik Analytics is only used in the Marketing Department... specifically me. Although I do not have a lot of free time to really dive in, learn how to customized Piwik Analytics and set up custom reports; with very little effort I was able to quickly install the program and immediately fill the gaps in our current Analytics reporting. Additionally, having the WP-Piwik plugin loaded on all of our WordPress web sites gives me a very valuable, quick snapshot of the current state of affairs right from the WordPress Administrator dashboard.,Default Admin dashboard provides a ton of very useful information that is easily maneuvered around with "click-n-drag" to meet your preferences
Provides some very valuable granular insights by default without needing to do additional customizations
Breaks down insights into categories, then sub-categories which allow you to really drill down
Compiles and presents the data in a nice, visually friendly way,I wish there were some additional pre-formatted tiles/tabs to choose from
Creating custom data sets for tiles/tabs is not straightforward and there isn't much in the way of explanations on how to do it
I have clicked the "WP-Piwik - SEO" button in setting/statistics but can't seem to get the data to populate. Again, not much in the way of "Help" on the site to assist in figuring it out.,9,Piwik has enabled us to determine the value of content offered for download
It is has provided a more granular view of geographical engagement
By having access to more data and insights, we are better able to guide our marketing efforts,Google Analytics,bing webmaster tools,Google Webmaster Tools,10,Initial dashboard view is comprehensive
Top menu provides nice deep dive into individual metrics
Detail provided is easy understand,Still haven't figured out how to make a custom view
This is not for a beginner or novice...you need to have at least an intermediate knowledge of code
Adding geo-location info could be difficult for beginners,No,9Jeff WallacePiwik - I liked it from the start!2014-05-28T16:28:42.875ZSchaper Software is using Piwik to to analyze the usage of the majority of all projects. Piwik enables me, my associates and my clients to get quick and detailed views on statistics about visitor behaviour and helps finding navigation problems and other issues. The main reason to use Piwik has been the respectful privacy options and the open source concept.,Great customizable dashboard
Programming API for manually setting events
Privacy Features !!! (Data protection complies to German laws )
Quick and easy access to big statistical data,Moving single projects from one Piwik installation to another
Define customized views for clients
More flexibility and enhancements in eCommerce functionality,10,Really fast overview on visits, so you can clearly see with one look, if numbers go down because of technical or other problems
My clients like the clean and customizable interface
I really like Piwik, I have a good feeling using it and can totally recommend it!
On ecommerce sites it gives really fast overviews on real and potential purchases,Moz,Google Analytics,10,User Tracking
Dashboard customizing
Goal tracking
Overlay (directly see the percentage of clicks as an overlay on the links of the actual webpage),Yes,10Hendrik SchaperPiwik let's you own your data!2017-07-21T19:52:46.663ZWe used it in a couple of places where Google Analytics was limited in ways we could measure how people were using our website. It also provided a better depth of information and we also appreciated owning our data to use as we pleased.,Access to the raw data, and allowing us the ability to customize as needed.
Painless install, for the most part. It was nice to be able to customize the interface.
I really love the mobile app, which make it easy to get insights on the go.
A perfect replacement for Google Analytics for us when we needed to know we were in control of the data.,I feel the upgrade process could be smoother.
Sometimes the speed in the backend is a bit slow.
I'd like to see the realtime get more detailed, and the design to be rethought, maybe with more real-time summaries.,9,It's hard to quantify exact ROI Piwik has provided us, but I can say I could not have the insights we have without it.,Google Analytics,WordPress, Concrete5, Vanilla ForumsVerified UserPiwik is awesome and Everyone should use it!2014-05-10T21:43:29.372ZWe use Piwik for the marketing, sales and IT department. It assists the users in making and planning decisions that have an impact on the website such as finding out where the point of entry to the website is from, what type of browsers are visiting the website, what time visitors are visiting
the site, what keywords are being used to search for the site. With these extra info, we can better plan and forecast future developments.,Where the point of entry to the website is from. This allows us to redirect advertising funds to increase clicks.
What type of browsers are visiting the website. This assist in better allocating resources for future web development. If there are more mobile users, we might implement a better looking responsive site, or if more of our users that visit the site uses IE, we will need to make sure the site looks good in IE.
What time visitors are visiting the site. With this info, we can time competitions or schedule maintenance during the down time.
What keywords are being used to search for the site. This assists us in purchasing Google Adwords.,Instructions on how to better use the ecommerce functionality would be awesome.
how to better use the funnelling options and get more data out of it.,10,By using Piwik, we can better identify keywords used to search for the website and by targeting those keywords on search engine advertising (Google, Bing, Yahoo), it helps with conversion and also saves us money by cutting down guess work.
By using Piwik graphs, it helps to save our employees time in creating pie charts and bar charts to present to upper management.
Since Piwik is free to use, there is no reason not to implement it. Most likely, with your website, you will already have access to SQL and hosting package. There is minimal cost to implementing Piwik.,Google Analytics,10Maison TanPiwik review by Mike Tihonchik2014-05-06T22:16:40.593ZWe used Piwik to monitor customer interactions across several platforms in the organization, i.e. web and mobile apps. Initially, Piwik was selected as a top level analytic tool to show us simple stats such as mobile platform and devices (iOS & Android; iPhone and iPad) used, or user's browser selection. I have also created some custom plugins to provide specific information regarding visits to certain pages by users. Other than iOS and Android platforms, Piwik was used with JavascriptMVC web platform,Ease of integration into the environment
Easy to create custom plugins using PHP
Piwik was setup on our own servers (straight forward process), so we had more control over data, compared to NewRelic or Omniture
It's Open-Source... enough said...,I think Piwik could use a face-lift in the dashboard GUI department. I have used both NewRelic (best presentation in my opinion) and Adobe Omniture, and both seems to have a better flowing, modern-design dashboard GUI that is somewhat easier to navigate
Had to make sure analytics server that is running Piwik is always "up", as we hosted our own instances,7,Being a developer, none of these were up to me.,,5Mike TihonchikPiwik Review2014-05-21T20:12:06.573ZPiwik is used by my organization to track the active users on our website; it can track users by demographics, modules in our website that are frequently used by users etc. Piwik is very valuable in helping to grow our business.,Great tool for analytics,Able to customize the dashboard to make it more user friendly,9,Better customer service,,1Preethi MenonPiwik as an AWStats replacement for hosting platforms2014-05-30T16:33:53.532ZIn my previous employment we used it extensively to drive designs of the websites to enhance the user experience. We also used it to track activity to specialized campaigns that were initiated by the Alumni Association and various donation campaigns. In my current organization we are testing it as a replacement for the aging AWStats implementation across multiple hosting platforms. The hope is to provide a better stats tracking experience for our disparate user base across multiple hosting platforms while maintaining a centralized stats pool. This will also enable us to track trends of usage across the different platforms that will help us to scale our platform to stay ahead of the usage curve.,Piwik does a great job of allowing customized campaign tracking to try and hit marketing or funding goals.
The robust plugin architecture allows for a large amount of custom development to track very specific needs. The availability of a REST API also allows you to build in support for Piwik to your in-house applications which can enable developers to track bugs with more precision.
The dashboard structure allows you to create specialized views for specific user roles so that you can give a specific focus to a small subsection of the reported data. This is an excellent way to show non-technical users only the portion of the data they are interested in without getting bogged down into the details.,From a user security standpoint it would be useful to provide users the ability to have two-factor authentication. While stats data is not necessarily sensitive in aggregate, some users may feel that certain portions need to be more secure.
It would be nice if there was a tighter integration with the Google search/referrer API so that "keyword not defined" would be replaced more often with the actual keyword that is being used to send a visitor to a site.
An easier branding method, maybe in the form of an API function set, that pulled branding URLs from a set of database fields would be great as well.,7,The ROI in terms of user impact and usage in our beta test has proven to be excellent. In comparison to our AWstats system that was tracking stats based on the htaccess logs, Piwik gives the customer the ability to see stats on an almost realtime basis versus a day behind due to file processing.
Lead conversion is definitely easier with a robust system like Piwik. Trying to hunt down leads using a straight up htaccess logs polling system is much more difficult for non-technical users.
Customer service calls have dropped since the stats data is now stored in a MySQL backend rather than flat files. With a database driven system efficiency has improved with respect to response time from a customer perspective by well over 150%.,Google Analytics,7Verified UserWeb analytics platform for experts and beginners.2014-05-15T18:41:08.699ZPiwik is mainly used by our marketing deparment, but the insights we are able to take away from it are disseminated throughout the organization. Before having a web-analytics platform, we were not able to measure what was working, and what was not. With Piwik, we are able to recognize which topics/sections are of interest to visitors, and where we should focus our time.,Complete customization of analytics dashboard with movable widgets.
Data is easy to export.
Easy to filter data and create new segments.,Being able to compare one time period to another within a widget would be useful.
Real time data.,8,More traffic to articles and pages by finding out what visitors are more interested in.,,9,Yes, but I don't use it,8Verified UserPiwik 1.8 - free analytics without giving your user data away.2014-05-20T19:33:11.619ZWe used Piwik to handle our analytics, being that we were an open-source project and trying to save tax dollars it seemed the perfect fit. Our main usage was to track which areas of our site were more popular, and to find out what areas of the world were where the concentration of where our users were. It was not the only product being used in our organization, but the only one that we worked with directly. We found it to be slightly more user-friendly than Urchin and the learning curve was very reasonable. After a short time we had the product up and running, we could produce the reports we needed and we were very happy with the general stability of the product.,Easy implementation
General stability
Robust features,Could be more customizable,8,Better usage of resources
Validation of project importance
Ability to show general impact,,8Verified UserEasy to use, open source Web Analytics2014-05-09T16:36:09.677ZWe use Piwik to implement tracking on our Mobile Applications and Mobile Websites for our retail clients. It tracks customer visit, user agent data, page views, click-throughs, cart add, removes, edits, payment tracking, payment method on our mobile commerce platform.,Easy and simple implementation. Simple JS code addition.
Detailed Documentation, Online community for help.,Version update handling could be executed better,6,Made our products more efficient and marketable. Tracking is a critical component of our product.
It has helped our clients with customer engagement, track and generate sales.,Google Analytics,omniture,6Verified User
Windows, Linux, Mac
Matomo Analytics (formerly Piwik)
39 Ratings
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