Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appsmith
Score 10.0 out of 10
N/A
Appsmith is an open source framework to build admin panels, CRUD apps and workflows.
$250
per month
PG Forsta HX Platform
Score 9.2 out of 10
N/A
The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer.N/A
Sprig
Score 8.4 out of 10
N/A
Sprig (formerly UserLeap) headquartered in San Francisco offers user research technology that helps research and product teams learn from their customers in real-time and deliver product experiences. Sprig is used to ensure user research happens early and often throughout the product development process, so as to build customer-centric products that deliver a sustainable competitive advantage. The research platform enables teams to pull the customer into every product decision with fast and…
$175
per month
Pricing
AppsmithPG Forsta HX PlatformSprig
Editions & Modules
No answers on this topic
No answers on this topic
Free
$0
per month
Starter
$175
per month
Enterprise
Custom Pricing
per year
Offerings
Pricing Offerings
AppsmithPG Forsta HX PlatformSprig
Free Trial
YesNoYes
Free/Freemium Version
YesNoYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AppsmithPG Forsta HX PlatformSprig
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User Ratings
AppsmithPG Forsta HX PlatformSprig
Likelihood to Recommend
10.0
(1 ratings)
9.0
(25 ratings)
8.5
(2 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(19 ratings)
-
(0 ratings)
Usability
-
(0 ratings)
7.1
(5 ratings)
9.5
(2 ratings)
Support Rating
-
(0 ratings)
8.0
(3 ratings)
8.6
(2 ratings)
Implementation Rating
-
(0 ratings)
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
AppsmithPG Forsta HX PlatformSprig
Likelihood to Recommend
Appsmith
It is best suited if you want to build a tool for internal use purpose. It is even better suited if you have your data in Google Sheets. You can build apps with functionlity of CRUD where you can not just view but modify and add new entries so you can make good internal CRM tool or HR tool or anything that you need with the flexibility that Appsmith offers.
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PG Forsta
They have done a good job at helping us maintain the integrity of the project while transitioning to a completely new platform. Our Voice of the Customer program happens to consist of multiple surveys within one "master" so I guess logistically it could be considered complex
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Sprig
We help our digital team and seo team to optimize the website based on the data we get from the tool which ultimately results in better page views, time spent on a web page & low bounce rate
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Pros
Appsmith
  • Connect to external data sources like Google Sheets
  • Using JS to manupulate data
  • Can use JS almost everywhere within design
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PG Forsta
  • Confirmit has a fairly shallow learning curve allowing someone with no experience to be able to create a simple survey with not much time invested in training.
  • Confirmit also has the flexibility to be used in very advanced ways. Whether modifying the display/page content's layout or modifying input types with jQuery, it is incredibly adaptable.
  • Confirmit (with v. 18) now collects data in a true SQL database which is far more robust and easy to administrate than some other methods of data storage.
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Sprig
  • User Journeys.
  • User research.
  • Prototyping.
  • Unmoderated testing.
Read full review
Cons
Appsmith
  • UI could be more responsive. Its bit hassle to create a UI which would fit mobile devices.
  • If there are multiple UI blocks it gets cumbersome to adjust their size and appearance as you have to do it one by one.
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PG Forsta
  • Ensure correct data collection. This is Confirmit's main goal, and which sometimes fails to succeed.
  • Integrated data back-up service. It would be great if we could look at the data from a couple days previous.
  • Interactive layout creator. Current layout creator is really "squared" as we say, it needs more flexibility with all the incoming technologies such as HTML5 and CSS3.
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Sprig
  • Website optimization which helps us generate more leads
  • Increased sales due to tracking & detailed view of our customer journey
  • Reporting & analytics
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Likelihood to Renew
Appsmith
No answers on this topic
PG Forsta
From my point of view Confirmit has been a key tool in our organization. Without it we can't deliver what we do at this moment. Confirmit has proved that is a reliable, stable and easy to use tool. The few issues we found (as far as I know) were sent to Confirmit support team and fix them. Patching the product has been done faster and without large downtime of the product
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Sprig
No answers on this topic
Usability
Appsmith
No answers on this topic
PG Forsta
Confirmit is a very technical tool, it takes time for someone to get used to the interface, even when it could definitely be more intuitive or user friendly, this is part of Confirmit's strenghts that makes it one of the most robust data collection technologies out there.
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Sprig
Sprig is ideal for high-traffic websites. Few people (passively and actively) provide feedback when asked. Therefore, before you get this tool, you need to make sure you measure your website's traffic and decide if it's worth investing in it. This tool is recommended for any e-commerce site for post-purchase research after the purchase is complete.
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Support Rating
Appsmith
No answers on this topic
PG Forsta
The support team is responsive and I can tell that they are actually trying to help get to the heart of the issues before making us try every possible solution available. They ask the right questions and test things before coming back to us with proposals. I like the support team at Confirmit.
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Sprig
I never have the problem with the support team. They solve my problems on time
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Implementation Rating
Appsmith
No answers on this topic
PG Forsta
Should let the professionals handle implementation, don't have only the operations team at your company do it.
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Sprig
No answers on this topic
Alternatives Considered
Appsmith
No answers on this topic
PG Forsta
Forsta has a strong product functionality and performance. Integration capabilities are fantastic and it has strong customer focus. Pre-existing relationships also helped in cracking this deal. People at Forsta are helpful and customer centric. Although cost is not highly competitive but it comes close to value for money. Competitors have quite a few functionalities but there are additional charges levied for them.
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Sprig
Sprig allows users to record video (either on their screen or their webcam) on their mobile devices. Once you have integrated it into your website, you can easily deploy any questionnaire on any page of your website.
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Return on Investment
Appsmith
  • Saves tons of money to hire a vendor to build apps or hire a specialist within org to build internal apps
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PG Forsta
  • I love Confirmit, the only negative is that my experience using any other program is always terrible in comparison.
  • I had Confirmit rep come into the office and was disapointed that they didn't have much informaton on how to use it as a researcher in marking research, perhaps employing more internal marketing researchers would help that.
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Sprig
  • It is good and does the work properly as promised
  • User interface is modern
  • No lag and frequent maintenance updates
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ScreenShots

Appsmith Screenshots

Screenshot of Appsmith

Sprig Screenshots

Screenshot of In-product SurveysScreenshot of ReplaysScreenshot of Prototype TestsScreenshot of AI Analysis