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4 Ratings

Asana

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Score 8 out of 101

Asana

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Top Rated
800 Ratings
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Score 8.3 out of 101

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Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Asana

Asana is very suitable for creating milestones for app development, web development, marketing projects, lead generation projects, project fulfillment and tracking the progress all the goals and targets of the team. It less appropriate for tracking sales, storing customer details, software development (JIRA is more appropriate for this). I will highly recommend Asana to start-ups as well as corporate teams to organize their workflows very well.
Brent Lionel Mausisa profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Asana
Customer data management / contact management
Apptivo
8.7
Asana
Workflow management
Apptivo
6.8
Asana
Territory management
Apptivo
4.5
Asana
Opportunity management
Apptivo
4.5
Asana
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Asana
Quote & order management
Apptivo
1.0
Asana
Interaction tracking
Apptivo
1.8
Asana
Channel / partner relationship management
Apptivo
4.5
Asana

Customer Service & Support

Apptivo
5.7
Asana
Case management
Apptivo
7.7
Asana
Help desk management
Apptivo
3.6
Asana

Marketing Automation

Apptivo
4.5
Asana
Lead management
Apptivo
4.5
Asana
Email marketing
Apptivo
4.5
Asana

CRM Project Management

Apptivo
7.3
Asana
Task management
Apptivo
8.7
Asana
Billing and invoicing management
Apptivo
4.5
Asana
Reporting
Apptivo
8.7
Asana

Customization

Apptivo
6.4
Asana
Custom fields
Apptivo
6.4
Asana
Custom objects
Apptivo
6.4
Asana

Security

Apptivo
9.8
Asana
Single sign-on capability
Apptivo
9.9
Asana
Role-based user permissions
Apptivo
9.7
Asana

Platform

Apptivo
9.7
Asana
Mobile access
Apptivo
9.7
Asana

Project Management

Apptivo
Asana
7.8
Task Management
Apptivo
Asana
9.1
Resource Management
Apptivo
Asana
7.8
Gantt Charts
Apptivo
Asana
6.5
Scheduling
Apptivo
Asana
8.5
Workflow Automation
Apptivo
Asana
7.5
Team Collaboration
Apptivo
Asana
9.0
Support for Agile Methodology
Apptivo
Asana
8.5
Support for Waterfall Methodology
Apptivo
Asana
8.5
Document Management
Apptivo
Asana
6.8
Email integration
Apptivo
Asana
7.4
Mobile Access
Apptivo
Asana
7.8
Timesheet Tracking
Apptivo
Asana
6.1
Change request and Case Management
Apptivo
Asana
8.4
Budget and Expense Management
Apptivo
Asana
7.0

Professional Services Automation

Apptivo
Asana
6.2
Project & financial reporting
Apptivo
Asana
5.5
Integration with accounting software
Apptivo
Asana
7.0

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available
  • Report of tasks added to tasks completed to see how productive the team has been with a particular project.
  • Individual tasks so you can see how swamped/not others on the team are.
  • Adding a project/task to multiple projects is awesome. We have a general ALL marketing projects in one project and then separate them out in another (email, social media, etc.).
No photo available

Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available
  • I wish Asana had more customizable reporting. One of the benefits of using Asana is that you can track tasks and actually use those tasks to build repeatable processes, but decoding reports can be challenging.
  • Asana's printing functionality needs improvement. You can use Asana tasks to create agendas, for example, but it's not possible to print a clean agenda to share with a group who's not on Asana and/or doesn't have their computer at a meeting.
Melissa Miller profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Asana10.0
Based on 32 answers
I just can't see us getting it off of Asana any time soon, despite the many headaches it has caused us. We have too much data in there, too much time & training invested into it, too much at stake to move. If we were just starting out today, fresh, I don't know for certain that I would absolutely go the same direction, but I *think* I still would. I just haven't seen anything better yet. Maybe if Podio's support staff hadn't treated me like a worthless nuisance to them, I might feel differently, but the fact is that their task management is simply inferior to Asana's. That can't be denied, and in fact Podio said it themselves: "Tasks are a simple function. They cannot be customized. Tasks in Podio can be used for quick to-do's for you and your team members." In our operation, however, prompt task completion is a big deal; one task can't be completed until another one is done first, and closing the gaps between those tasks is critical in meeting deadlines and servicing our customers. Asana gets us there, the others don't.
No photo available

Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available
Asana6.0
Based on 5 answers
This is the best task management App for teams I have used
Ronen Soreq profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo

Support

No score
No answers yet
No answers on this topic
Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available

Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available
Trello is a very simple board based project management tool. It lacks clear display and organization. On the other hand, Asana provides a much better layout on all devices including mobile phones. It is cross platform and has much more advanced features than Trello. Asana is also better because of the comments, likes and inter-communication options.
No photo available

Scalability

No score
No answers yet
No answers on this topic
Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo

Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available
  • Based on stakeholder feedback, Asana has been an effective way to help them organize their business. It has become a critical tool for their task management and scaling their business processes across the team.
Andrew Makar profile photo

Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Asana Editions & Modules
Asana
Additional Pricing Details
Asana is always free for teams of up to 15 people.