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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apptivo

    Score9 out of 10
    N/AApptivo provides small and medium sized businesses with applications that include CRM, project management and invoicing solutions.

    $10

    Per User per Month

    HubSpot CRM

    Score8.4 out of 10
    N/AHubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…

    $0

    Per Month [Unlimited Users]

    Pricing
    ApptivoHubSpot CRM
    Editions & Modules
    Premium
    $10
    Per User per Month
    Ultimate
    $25
    Per User per Month
    Starter
    Free
    Per User per Month
    Enterprise
    N/A
    Free Forever
    $0
    Per Month [Unlimited Users]
    CRM Bundle
    $50
    per month
    Offerings
    Pricing Offerings
    ApptivoHubSpot CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ApptivoHubSpot CRM
    Considered Both Products
    Apptivo Inc
    No answer on this topic
    HubSpot
    Chose HubSpot CRM
    The functionality of it, ease of use, and multiple things that it does that the others don'.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    1607 Answers
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    1204 Answers
    Happy with the feature set
    No answers on this topic
    97%
    Happy with the feature set
    1617 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    1040 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    1010 Answers
    Features
    ApptivoHubSpot CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Apptivo and HubSpot CRM
    Feature
    Apptivo
    7.7
    4 Ratings
    2% below category average
    HubSpot CRM
    8.0
    1716 Ratings
    2% above category average
    Customer data management / contact management10.04 Ratings8.91661 Ratings
    Workflow management6.82 Ratings8.41631 Ratings
    Territory management4.51 Ratings4.9184 Ratings
    Opportunity management10.03 Ratings8.41563 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.14 Ratings8.71680 Ratings
    Contract management10.02 Ratings7.9185 Ratings
    Quote & order management7.43 Ratings7.81152 Ratings
    Interaction tracking1.81 Ratings8.81623 Ratings
    Channel / partner relationship management9.13 Ratings8.2186 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Apptivo and HubSpot CRM
    Feature
    Apptivo
    9.7
    4 Ratings
    23% above category average
    HubSpot CRM
    8.0
    1157 Ratings
    4% above category average
    Case management9.14 Ratings8.31085 Ratings
    Call center management10.02 Ratings7.7927 Ratings
    Help desk management10.03 Ratings8.1993 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Apptivo and HubSpot CRM
    Feature
    Apptivo
    10.0
    3 Ratings
    26% above category average
    HubSpot CRM
    8.9
    1513 Ratings
    14% above category average
    Lead management10.03 Ratings8.91439 Ratings
    Email marketing10.03 Ratings8.91452 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Apptivo and HubSpot CRM
    Feature
    Apptivo
    8.9
    4 Ratings
    14% above category average
    HubSpot CRM
    8.1
    1567 Ratings
    5% above category average
    Task management8.34 Ratings8.31510 Ratings
    Billing and invoicing management9.13 Ratings7.8804 Ratings
    Reporting9.14 Ratings8.31403 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Apptivo and HubSpot CRM
    Feature
    Apptivo
    10.0
    2 Ratings
    27% above category average
    HubSpot CRM
    8.2
    1538 Ratings
    7% above category average
    Forecasting10.02 Ratings8.01220 Ratings
    Pipeline visualization10.02 Ratings8.51475 Ratings
    Customizable reports10.02 Ratings8.31432 Ratings
    Customization
    Comparison of Customization features of Apptivo and HubSpot CRM
    Feature
    Apptivo
    7.2
    3 Ratings
    6% below category average
    HubSpot CRM
    8.0
    1470 Ratings
    5% above category average
    Custom fields5.73 Ratings8.81450 Ratings
    Custom objects6.63 Ratings8.71269 Ratings
    API for custom integration9.12 Ratings8.41045 Ratings
    Scripting environment00 Ratings6.3132 Ratings
    Security
    Comparison of Security features of Apptivo and HubSpot CRM
    Feature
    Apptivo
    10.0
    4 Ratings
    17% above category average
    HubSpot CRM
    9.0
    1430 Ratings
    7% above category average
    Single sign-on capability10.04 Ratings9.01295 Ratings
    Role-based user permissions10.04 Ratings9.01374 Ratings
    Platform
    Comparison of Platform features of Apptivo and HubSpot CRM
    Feature
    Apptivo
    7.9
    4 Ratings
    4% above category average
    HubSpot CRM
    7.9
    1293 Ratings
    4% above category average
    Mobile access7.94 Ratings7.91302 Ratings
    Social CRM
    Comparison of Social CRM features of Apptivo and HubSpot CRM
    Feature
    Apptivo
    -
    Ratings
    HubSpot CRM
    8.0
    984 Ratings
    6% above category average
    Social data00 Ratings8.0972 Ratings
    Social engagement00 Ratings8.1960 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Apptivo and HubSpot CRM
    Feature
    Apptivo
    -
    Ratings
    HubSpot CRM
    8.1
    1102 Ratings
    7% above category average
    Marketing automation00 Ratings8.41104 Ratings
    Compensation management00 Ratings7.8728 Ratings
    Best Alternatives
    ApptivoHubSpot CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ApptivoHubSpot CRM
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.6
    (1771 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (32 ratings)
    Usability
    9.1
    (3 ratings)
    8.4
    (1619 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    -
    (0 ratings)
    6.4
    (1 ratings)
    Support Rating
    9.1
    (2 ratings)
    10.0
    (25 ratings)
    Implementation Rating
    3.6
    (1 ratings)
    7.3
    (9 ratings)
    Configurability
    -
    (0 ratings)
    4.5
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.5
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.4
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    User Testimonials
    ApptivoHubSpot CRM
    Likelihood to Recommend
    Apptivo Inc
    I would absolutely recommend Apptivo! We have used Apptivo for years, and we wouldn't consider another platform to keep all of our contacts together in one place. It's easy to export certain lists for certain mailings and to add/remove new contacts and move things around as needed over time. There's freedom to adding new contacts and the pricing is phenomenal
    Incentivized
    Read full review
    HubSpot
    I think HubSpot CRM is really worth it for small to large organizations who have at least 5 sales people. You really get more use out of the program the larger your sales team is. HubSpot CRM is such a robust program it does take time to learn and you need to be prepared to scale with it for years. You will be better at utilizing it after year 2 than year 1 for sure.
    Incentivized
    Read full review
    Pros
    Apptivo Inc
    • Built in support for new users.
    • Basic crm works...just dont expect it do anything well beyond the basic.
    • Price.
    • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
    • They are open to and try adapt quickly based on customer feedback.
    Read full review
    HubSpot
    • With a unified workflow, we can effortlessly update contact records, generate sales deals, and dispatch personalized marketing emails.
    • With Breeze AI, I can easily automate tasks by giving it the proper prompt. It doesn’t generate random text. It helps in managing tasks.
    Incentivized
    Read full review
    Cons
    Apptivo Inc
    • Dashboard and interface subsections are a bit clunky re: functionality.
    • Built-in email client isn't always a feasible option for efficiency (signatures are different, contacts don't always update accordingly).
    • Consistency and integration between apps is not always optimal.
    Incentivized
    Read full review
    HubSpot
    • The mobile app could be better. It is fine for quick updates or checking something on the go, but it feels limited compared to the desktop version.
    • In my time of using Hubspot, the dashboard UI has changed twice I think, and it certainly isn't helpful when you're trying to get used a new view entirely.
    • I have observed HubSpot CRM sometimes has issues with large lists, and shows incorrect number on the list page versus the detail page.
    • Search can be improved, because sometimes it misbehaves or doesn't show what is expected.
    Incentivized
    Read full review
    Likelihood to Renew
    Apptivo Inc
    No answers on this topic
    HubSpot
    Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
    Incentivized
    Read full review
    Usability
    Apptivo Inc
    Without a doubt, the best thing about Apptivo is that it has become a perfect internal and external communication platform. This platform will allow you to know who is taking care of certain tasks with clients and control all projects with your clients. With very affordable plans for your pocket, it has a free version for up to 3 users. It far surpasses quite a few CRMs in the same category. Apptivo CRM allows you to customize many details and work with it does not consume time or resources. You are faced with a very comfortable software to use, simple and well designed.
    Incentivized
    Read full review
    HubSpot
    There is a steep learning curve with HubSpot compared to more rigid Client/Case Management APIs. The platform's openness can be overwhelming to navigate and to teach to those who are technologically challenged. Once you learn the navigation and the tools needed to complete tasks, it becomes easier. There was a lot of clutter on the navigation menu. If your subscription doesn't give you access to a tool, you should be able to deactivate it or remove it from the navigation, which could reduce the platform's overwhelming nature.
    Incentivized
    Read full review
    Support Rating
    Apptivo Inc
    Apptivo is always quick to respond whenever we have had a problem over out time of using the program. The customer service reps are always very polite and professional in their responses and are very knowledgeable! I have never gone to them with a problem that they don't do everything in their power to help solve, and most times they have (abbreviating states is the only issue we weren't able to solve).
    Incentivized
    Read full review
    HubSpot
    Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
    Incentivized
    Read full review
    Implementation Rating
    Apptivo Inc
    If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
    Read full review
    HubSpot
    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
    Incentivized
    Read full review
    Alternatives Considered
    Apptivo Inc
    The price was right for what we needed to use Apptivo for (the CRM and the contact management/project management models). And, we needed something basic and easy to implement so we could get up and running with little down time. The other systems we evaluated didn't seem to have the exact pricing and features/functionality we were looking for so we made the determination that Apptivo would be the best fit.
    Incentivized
    Read full review
    HubSpot
    Our team and senior managers deemed these products worth reviewing and requested that every team assess them, enabling our company to make an informed decision about the software to purchase. Everybody checked, and a survey was conducted among all those employees. We received the most votes for HubSpot CRM, as most employees preferred it.
    Incentivized
    Read full review
    Return on Investment
    Apptivo Inc
    • It allows me to get a vision of what is happening with the business
    • control sales, marketing and customer service processes from a single point
    • facilitates administrative tasks
    Incentivized
    Read full review
    HubSpot
    • When the decision came to explore a platform that would migrate our data and leave the transition as seamless as I would like to see more native options for automation possible, a number of products were suggested. Once we saw HubSpot CRM we knew it was for us. My division were the trial usage group...which has led to enterprise adoption and we couldn't be happier.
    • I wish I could say that the support team has been awesome... but we haven't needed to utilize them, which is a testimony in its own right. The couple of minor issues we had were largely user education issues and were quickly handled.
    • The commitment the entire HubSpot team has for, not just their clients, but anyone in business that is open to learn resonates with everything they do. I subscribed to their blog and the free resources they deliver is truly amazing and they deserve kudos.
    Incentivized
    Read full review
    ScreenShots

    Apptivo Screenshots

    Screenshot of Customize each app by dragging and dropping each attributeScreenshot of Project management gantt chartScreenshot of Convert a lead into a contact, customer, and/or opportunity

    HubSpot CRM Screenshots

    Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.