What users are saying about
4 Ratings
Top Rated
486 Ratings
4 Ratings
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Score 8 out of 101
Top Rated
486 Ratings
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Score 8.3 out of 101

Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

HubSpot CRM

HubSpot CRM is perfect for sales/marketing teams that require a simple CRM tool with few advanced features. This is all included in affordable plans that range from free to $50 a month. The more advanced features that larger companies may need to use are not included in these plans. HubSpot provides awesome comprehensive features in some of their more expensive plans, which might be suitable for later-stage companies, not startups.
Fedor Paretsky profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
HubSpot CRM
8.5
Customer data management / contact management
Apptivo
8.7
HubSpot CRM
9.1
Workflow management
Apptivo
6.8
HubSpot CRM
8.9
Territory management
Apptivo
4.5
HubSpot CRM
7.8
Opportunity management
Apptivo
4.5
HubSpot CRM
8.5
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
HubSpot CRM
8.8
Quote & order management
Apptivo
1.0
HubSpot CRM
7.9
Interaction tracking
Apptivo
1.8
HubSpot CRM
8.6
Channel / partner relationship management
Apptivo
4.5
HubSpot CRM
8.8
Contract management
Apptivo
HubSpot CRM
8.0

Customer Service & Support

Apptivo
5.7
HubSpot CRM
8.2
Case management
Apptivo
7.7
HubSpot CRM
7.9
Help desk management
Apptivo
3.6
HubSpot CRM
8.2
Call center management
Apptivo
HubSpot CRM
8.6

Marketing Automation

Apptivo
4.5
HubSpot CRM
9.0
Lead management
Apptivo
4.5
HubSpot CRM
9.5
Email marketing
Apptivo
4.5
HubSpot CRM
8.6

CRM Project Management

Apptivo
7.3
HubSpot CRM
8.7
Task management
Apptivo
8.7
HubSpot CRM
9.2
Billing and invoicing management
Apptivo
4.5
HubSpot CRM
8.0
Reporting
Apptivo
8.7
HubSpot CRM
8.9

Customization

Apptivo
6.4
HubSpot CRM
8.3
Custom fields
Apptivo
6.4
HubSpot CRM
8.8
Custom objects
Apptivo
6.4
HubSpot CRM
7.9
Scripting environment
Apptivo
HubSpot CRM
8.5
API for custom integration
Apptivo
HubSpot CRM
8.1

Security

Apptivo
9.8
HubSpot CRM
9.5
Single sign-on capability
Apptivo
9.9
HubSpot CRM
9.5
Role-based user permissions
Apptivo
9.7
HubSpot CRM
9.6

Platform

Apptivo
9.7
HubSpot CRM
7.6
Mobile access
Apptivo
9.7
HubSpot CRM
7.6

CRM Reporting & Analytics

Apptivo
HubSpot CRM
8.8
Forecasting
Apptivo
HubSpot CRM
9.0
Pipeline visualization
Apptivo
HubSpot CRM
8.9
Customizable reports
Apptivo
HubSpot CRM
8.5

Social CRM

Apptivo
HubSpot CRM
8.8
Social data
Apptivo
HubSpot CRM
8.8
Social engagement
Apptivo
HubSpot CRM
8.8

Integrations with 3rd-party Software

Apptivo
HubSpot CRM
8.6
Marketing automation
Apptivo
HubSpot CRM
9.3
Compensation management
Apptivo
HubSpot CRM
7.8

Pros

Apptivo

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available

HubSpot CRM

  • Super-intuitive - HubSpot's UI is very well-constructed, and was very easy for our team to get used to.
  • Cheap - Many of the basic CRM features are in the free or $50/month plans.
  • Easy logging and other integrations - HubSpot provides comprehensive tools to track notes, phone calls, attach documents, gain leads, etc... allowing for an all-inclusive sales interface.
Fedor Paretsky profile photo

Cons

Apptivo

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available

HubSpot CRM

  • Can get quite expensive - If you are looking more advanced tools, like SEO, strategy, and social media tools, they are included in some of the more expensive plans, which are only billed annually.
  • Doesn't integrate into other email tools - If you use a third-party email client there is no ability to track those emails through HubSpot's CRM currently.
  • Sometimes slow - The UI can sometimes slow a bit down but this is quite a small con.
Fedor Paretsky profile photo

Likelihood to Renew

Apptivo

No score
No answers yet
No answers on this topic

HubSpot CRM

HubSpot CRM 10.0
Based on 3 answers
It has become an integral part of our sales, marketing, and underwriting departments
Spencer Rule profile photo

Usability

Apptivo

Apptivo 2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available

HubSpot CRM

HubSpot CRM 9.7
Based on 2 answers
It's really easy to get going and creating emails, landing pages and forms. Minimal coding knowledge needed.
Erin Harris profile photo

Support

Apptivo

No score
No answers yet
No answers on this topic

HubSpot CRM

HubSpot CRM 10.0
Based on 2 answers
They were quick to respond to questions we had regarding the Hubspot system and would log in to our account directly to see exactly what we were seeing to help resolve issues.

They'd explain the solution so we could learn how and why. If something we were trying to do wasn't possible, they also explained how and why.
Erin Harris profile photo

Implementation

Apptivo

Apptivo 3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available

HubSpot CRM

HubSpot CRM 9.6
Based on 3 answers
Because we use the HubSpot marketing platform, implementation was as simple as hitting "Go." The two work seamlessly together.
Carah Counts profile photo

Alternatives Considered

Apptivo

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available

HubSpot CRM

Streak's CRM is wonderful because it integrates directly into the Gmail UI and is really simple to install. However, it only provides the basic services of a CRM, like lead tracking, scoring, notes, etc... and some cool team-sharing feature-sets. We were looking for more sales/marketing integrations that would help us beyond just lead tracking, which is something that HubSpot CRM and HubSpot's other products offer.
Fedor Paretsky profile photo

Return on Investment

Apptivo

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available

HubSpot CRM

  • Positive - Super-affordable CRM tool that definitely increased the number of leads we process, and helped us introduce specific tracking.
  • Negative - More advanced features come with an expensive price and commitment of annual plans.
  • Positive - Comprehensive sales and marketing tracking allowed us to improve our sales across the board.
Fedor Paretsky profile photo

Pricing Details

Apptivo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Apptivo Editions & Modules

Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

HubSpot CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

HubSpot CRM Editions & Modules

HubSpot CRM
Edition
Free Forever
$01
1. Per Month [Unlimited Users]
Additional Pricing Details

Add comparison