What users are saying about

Apptivo

4 Ratings

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357 Ratings

Apptivo

4 Ratings
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Score 8 out of 101

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357 Ratings
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Score 7.7 out of 101

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Likelihood to Recommend

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
No photo available

Microsoft Project

Project is very well suited for large projects involving numerous personnel, equipment and materials,and expected to take many months or even years to completion. Also, it is useful when the stakeholders of the project are rather different in their capacity and require rather different types of reports (strictly financial reports, slippage in schedule and how the schedule can be brought back, etc.)On the other hand, a company specializing in projects that are relatively simple and only have a span of a few weeks or a couple of months would be better off adopting a simpler Project Management tool, one that costs less and has a much shorter learning curve.
Fred Abraham, P.Eng profile photo

Feature Rating Comparison

Sales Force Automation

Apptivo
4.7
Microsoft Project
Customer data management / contact management
Apptivo
8.7
Microsoft Project
Workflow management
Apptivo
6.8
Microsoft Project
Territory management
Apptivo
4.5
Microsoft Project
Opportunity management
Apptivo
4.5
Microsoft Project
Integration with email client (e.g., Outlook or Gmail)
Apptivo
6.0
Microsoft Project
Quote & order management
Apptivo
1.0
Microsoft Project
Interaction tracking
Apptivo
1.8
Microsoft Project
Channel / partner relationship management
Apptivo
4.5
Microsoft Project

Customer Service & Support

Apptivo
5.7
Microsoft Project
Case management
Apptivo
7.7
Microsoft Project
Help desk management
Apptivo
3.6
Microsoft Project

Marketing Automation

Apptivo
4.5
Microsoft Project
Lead management
Apptivo
4.5
Microsoft Project
Email marketing
Apptivo
4.5
Microsoft Project

CRM Project Management

Apptivo
7.3
Microsoft Project
Task management
Apptivo
8.7
Microsoft Project
Billing and invoicing management
Apptivo
4.5
Microsoft Project
Reporting
Apptivo
8.7
Microsoft Project

Customization

Apptivo
6.4
Microsoft Project
Custom fields
Apptivo
6.4
Microsoft Project
Custom objects
Apptivo
6.4
Microsoft Project

Security

Apptivo
9.8
Microsoft Project
Single sign-on capability
Apptivo
9.9
Microsoft Project
Role-based user permissions
Apptivo
9.7
Microsoft Project

Platform

Apptivo
9.7
Microsoft Project
Mobile access
Apptivo
9.7
Microsoft Project

Project Management

Apptivo
Microsoft Project
7.2
Task Management
Apptivo
Microsoft Project
8.4
Resource Management
Apptivo
Microsoft Project
8.0
Gantt Charts
Apptivo
Microsoft Project
8.5
Scheduling
Apptivo
Microsoft Project
8.3
Workflow Automation
Apptivo
Microsoft Project
7.2
Team Collaboration
Apptivo
Microsoft Project
6.7
Support for Agile Methodology
Apptivo
Microsoft Project
5.8
Support for Waterfall Methodology
Apptivo
Microsoft Project
7.6
Document Management
Apptivo
Microsoft Project
6.2
Email integration
Apptivo
Microsoft Project
6.5
Mobile Access
Apptivo
Microsoft Project
6.1
Timesheet Tracking
Apptivo
Microsoft Project
6.8
Change request and Case Management
Apptivo
Microsoft Project
6.5
Budget and Expense Management
Apptivo
Microsoft Project
7.7

Professional Services Automation

Apptivo
Microsoft Project
6.8
Quotes/estimates
Apptivo
Microsoft Project
7.1
Invoicing
Apptivo
Microsoft Project
6.2
Project & financial reporting
Apptivo
Microsoft Project
7.7
Integration with accounting software
Apptivo
Microsoft Project
6.3

Pros

  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available
  • Easy set up for a project and additions/deletions of activities is straightforward
  • Interfaces well to many other Microsoft programs
  • The basic feature set is easily accessed by any user quite easily. More advanced functionalities are accessible to those who need them
No photo available

Cons

  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
No photo available
  • Ease of use
  • Exporting to other formats
  • look and feel
Nichole Zimmerman, PHR profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Microsoft Project10.0
Based on 1 answer
I am very happy with the software and am definitely get use out of it.
Josh Rice, MBA, ACSP profile photo

Usability

Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available
Microsoft Project10.0
Based on 1 answer
It's so easy to use and I'm able to make it look however I want it to. It allows me to communicate to my team on exactly what needs to be done and when.
Tina Thaler, PMP profile photo

Support

No score
No answers yet
No answers on this topic
Microsoft Project5.9
Based on 2 answers
Self-directed help is usually just frustrating. Help Desks don't seem to be knowledgeable enough to provide good answers. There doesn't appear to be a way to get immediate help without great expense.
No photo available

Implementation

Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
No photo available
Project integrates more with other Microsoft software so it is more flexible for us to use.
Nichole Zimmerman, PHR profile photo

Return on Investment

  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available
  • Our demand and resource planning budgets have improved. Accurate reporting on engineering and project management resources have allowed us to plan much more effectively. Allows us to do more with the same amount of resources.
  • Helped improve customer perception of our delivery function.
  • Increased the number of customer referrals.
  • Allowed for better cost control and procurement.
Graham Green profile photo

Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details

Microsoft Project

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Microsoft Project Editions & Modules
Microsoft Project
Additional Pricing Details