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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Aptean CRM

    Score8.8 out of 10
    N/ACDC Software (CDC) and Consona Corporation (Consona), both enterprise application software (EAS) providers of on-premise and cloud technologies to form Aptean in 2012. Onyx supports more than 1,700 mid-market and enterprise customers in approximately 50 countries. While Onyx is largely known for its on-premise horizontal customer relationship management software suite, it also provides industry specific versions for the healthcare, financial services, professional services, contact center, high…N/A

    Gmelius

    Score8 out of 10
    N/AGmelius Mission: Build the 1st collaboration platform that lives where you work 🚀 Gmelius offers a way to collaborate, manage projects and automate workflows inside Google Workspace (formerly G Suite),and beyond, by connecting the other tools that are used daily at companies like Slack, and Trello. Teams can collaborate right from the tools they already know and love. Gmelius allows them to work together on email, monitor and distribute their company's workload visually, and…N/A
    Pricing
    Aptean CRMGmelius
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Aptean CRMGmelius
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Aptean CRMGmelius
    Considered Both Products
    Aptean
    No answer on this topic
    Gmelius
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    5 Answers
    Features
    Aptean CRMGmelius
    Sales Force Automation
    Comparison of Sales Force Automation features of Aptean CRM and Gmelius
    Feature
    Aptean CRM
    9.2
    2 Ratings
    16% above category average
    Gmelius
    -
    Ratings
    Customer data management / contact management10.02 Ratings00 Ratings
    Workflow management9.02 Ratings00 Ratings
    Territory management9.02 Ratings00 Ratings
    Opportunity management9.02 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.02 Ratings00 Ratings
    Contract management10.02 Ratings00 Ratings
    Quote & order management9.02 Ratings00 Ratings
    Interaction tracking9.02 Ratings00 Ratings
    Channel / partner relationship management9.02 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Aptean CRM and Gmelius
    Feature
    Aptean CRM
    9.7
    2 Ratings
    23% above category average
    Gmelius
    -
    Ratings
    Case management9.02 Ratings00 Ratings
    Call center management10.02 Ratings00 Ratings
    Help desk management10.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Aptean CRM and Gmelius
    Feature
    Aptean CRM
    9.5
    2 Ratings
    21% above category average
    Gmelius
    -
    Ratings
    Lead management10.02 Ratings00 Ratings
    Email marketing9.02 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Aptean CRM and Gmelius
    Feature
    Aptean CRM
    9.0
    2 Ratings
    16% above category average
    Gmelius
    -
    Ratings
    Task management10.02 Ratings00 Ratings
    Billing and invoicing management9.02 Ratings00 Ratings
    Reporting8.02 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Aptean CRM and Gmelius
    Feature
    Aptean CRM
    9.0
    2 Ratings
    16% above category average
    Gmelius
    -
    Ratings
    Forecasting9.02 Ratings00 Ratings
    Pipeline visualization9.02 Ratings00 Ratings
    Customizable reports9.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of Aptean CRM and Gmelius
    Feature
    Aptean CRM
    9.0
    2 Ratings
    16% above category average
    Gmelius
    -
    Ratings
    Custom fields9.02 Ratings00 Ratings
    Custom objects9.02 Ratings00 Ratings
    Scripting environment9.01 Ratings00 Ratings
    API for custom integration9.01 Ratings00 Ratings
    Security
    Comparison of Security features of Aptean CRM and Gmelius
    Feature
    Aptean CRM
    8.5
    2 Ratings
    1% above category average
    Gmelius
    -
    Ratings
    Single sign-on capability9.02 Ratings00 Ratings
    Role-based user permissions8.02 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Aptean CRM and Gmelius
    Feature
    Aptean CRM
    9.5
    1 Ratings
    23% above category average
    Gmelius
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement9.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Aptean CRM and Gmelius
    Feature
    Aptean CRM
    9.5
    1 Ratings
    23% above category average
    Gmelius
    -
    Ratings
    Marketing automation10.01 Ratings00 Ratings
    Compensation management9.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Aptean CRM and Gmelius
    Feature
    Aptean CRM
    9.0
    1 Ratings
    17% above category average
    Gmelius
    -
    Ratings
    Mobile access9.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Aptean CRM and Gmelius
    Feature
    Aptean CRM
    -
    Ratings
    Gmelius
    6.4
    6 Ratings
    19% below category average
    Task Management00 Ratings7.24 Ratings
    Workflow Automation00 Ratings7.05 Ratings
    Mobile Access00 Ratings5.94 Ratings
    Search00 Ratings5.55 Ratings
    Communication
    Comparison of Communication features of Aptean CRM and Gmelius
    Feature
    Aptean CRM
    -
    Ratings
    Gmelius
    8.1
    5 Ratings
    1% above category average
    Notifications00 Ratings8.15 Ratings
    Best Alternatives
    Aptean CRMGmelius
    Small Businesses
    Salesflare
    Score10 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Aptean CRMGmelius
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.8
    (6 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Aptean CRMGmelius
    Likelihood to Recommend
    Aptean
    As I am highly satisfied with the working of Apteama CRM I would like to recommend it to everyone with all sizes of the firm as it is ideal for firms from small to large ones. With its features, I can guarantee the best CRM solutions along with marketing automation. Although I am looking forward to it to offer more customizations.
    Incentivized
    Read full review
    Gmelius
    Lead generation for nearly any kind of business. I can't even explain how easy it is to set everything up. I also love that I can send test emails to myself. Sequencing and Scheduling out follow-ups help me stay on top of potential sales, especially smaller sales that aren't always on my radar 24/7. Sending post-sale information on a regular basis. Basically, Gmelius works for the entire sales cycle, pre to post.
    Incentivized
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    Pros
    Aptean
    • Simple: it isn't too convoluted with too many features
    • Flexible: user-defined fields are able to be added to every segment of both opportunities and incidents
    • Dynamic: Integrates with the existing ERP system to pass customer and vendor data back and forth
    Incentivized
    Read full review
    Gmelius
    • Easy to assign and action emails.
    • Easy to add notes for a particular individual to action them without missing out on important details.
    • Ready to use templates can be designed for everyday responses to clients.
    Incentivized
    Read full review
    Cons
    Aptean
    • I was expecting some more flexibility in it.
    • Its customer support is highly non-vigilant and should learn how to work responsibly.
    Incentivized
    Read full review
    Gmelius
    • Easier access to dashboard.
    • Ability to edit email names more if a person's name doesn't match up with their Gmail account.
    Incentivized
    Read full review
    Usability
    Aptean
    Its simple yet full-fledged interface is doing wonders in making our work time- effective. It is not just cost-effective but the marketing automation and sales force automation has proved very beneficial for us. By the grace of its reports, we can analyze intricacies.
    Incentivized
    Read full review
    Gmelius
    No answers on this topic
    Support Rating
    Aptean
    Apean CRM gives adaptability in working hours to timetables and they give client service all day, every day. This application has progressed highlights CRM, Distribution of the executives, announcing/investigation. Thing and Support are simple to utilize and easy to adjust subject to the business. Modify reports and structures we can associate with no issue.
    Incentivized
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    Gmelius
    No answers on this topic
    Alternatives Considered
    Aptean
    IntuitiveERP included this CRM package with our license, so there was no extra cost to implement it. Salesforce is expensive so we felt that we could use this package to justify our need for CRM by implementing this package, and if it was improving our sales we could say that a larger package would give the ROI we expect.
    Incentivized
    Read full review
    Gmelius
    We switched to Gmelius from Mixmax because we wanted to try the inbox/label sharing features. Ultimately, Mixmax is more accurate with tracking opens, and it is much more user friendly. We switched back to Mixmax after about a year using Gmelius. Mailshake is also a better tool for sending out high volumes of emails, as it is better at making sure your email address doesn't get flagged as spam.
    Incentivized
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    Return on Investment
    Aptean
    • Improved interaction with customers for incident management.
    • Greatly improved opportunity management.
    • Lead management for marketing is improved and centralized.
    Incentivized
    Read full review
    Gmelius
    • I reliably post 20-30% higher activity numbers weekly due to my use of Gmelius
    • Gmelius is a significant contributer to my sales success -- The last two years I have more than doubled company-issued sales targets
    • Gmelius saves me tons of time each week due to automated campaigns. I would say I've reclaimed at least 20% of my work week scheduling out follow up and pre-scheduling lead gen email campaigns out.
    Incentivized
    Read full review
    ScreenShots

    Gmelius Screenshots

    Screenshot of Use shared inbox that work together on emailScreenshot of Get kanban boards to organize teamwork visuallyScreenshot of Organize workflow automation to make your team happier