Aptean Encompix ERP vs. IFS Applications vs. Infor VISUAL

If an organization often makes standard products and purchases standard material for those products, then this ERP suits well for such scenarios, where there is a standard list of material - which can be used to build Item Master records in Encompix. And it's well suited for companies which do keep inventory / stock. Not well suited if the organization doesn't have item masters, and every product is a custom product.

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Order to cash processes and scenario are implemented natively in IFS. An HR module exists for career management also (objectives, comportments, training, mobility) but may be improved in terms of workflow validation (e.g. training to validate by a manager) or reporting.

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I struggle to identify a scenario where VISUAL is an appropriate solution. We used VISUAL because it was a legacy system and the cost/complexity of changeover seemed daunting. The user interface is poor as is the interconnectedness of the various screens and menus. This might be an acceptable piece of software for a continuous manufacturing environment with little variation of basic design, but we have had to write multiple add-on macros in order to get VISUAL to work effectively for us.

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• Materials or purchasing module is good
• Accounting and milestone payments are easy to use
• Purchases are very detailed, and we can see when any line item has been ordered or received

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• It supports the web version in most later versions.
• It provides various mobile versions of the applications as mobile apps to cater various areas.
• IFS Applications allows easy configurations of the application without going for costly customization.
• It covers almost every areas of an industrial company so any other third party applications are minimum.
• It allows safer and easier built-in options for integrations capabilities.

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• Infor Visual has a standard way of addressing business operations: sales orders, invoicing, reporting. It is easy to train operators used to using a manual or other ERP system.
• Material control is easy for production runs, R&D material lists and repairs. The process of receiving, issuing and returning material to inventory is facilitated by standard interfaces that are easily learned by material control operators.
• Engineering changes to bills of material are facilitated by the "engineering Master" flexible editing capability. The version control for the BOM's can be as detailed or vague as the process designed dictates. One item of a BOM or the entire BOM can be changed quickly and approved for production that day.

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• Scheduling module - we had initially expected this ERP system to handle the scheduling part for us, but it is not easy to do customization to the extent needed for us.
• Technical or the implementation team support can be improved, as it is not up to the standard.
• Not well suited for Engineer to Order / custom product manufacturing companies.

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• Handling massive volumes of data can be improved.

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• VTA has been extremely unreliable. I would not recommend it. It is not customizable at all. There is no logical way to handle shift differentials which is a huge issue with a company that runs 24/7.
• If you do not have a schedule set up, they cannot clock in. This poses a problem for anyone that gets called in on a shift they don't normally work on.

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Good Technical and Customer Support during and after implementation tasks. Good Project Plan and Management support for implementation and post implementation. Financial functionality could be more comprehensive particularly with Budgeting and Cash Management. Inventory Management capability was adequate but could be more comprehensive as well. "Out of the Box" functionality was adequate but requested add-ons and enhancements seemed to be a bit pricey.

The system is very difficult to use, overly complex, and difficult to learn. It also has limitations that are hard to overcome.

Because of use cases and easy implementation and the vertical and horizontal scaling.

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We have been unable to get answers to our questions, solutions to our problems, and they don't seem interested in working in the construction industry.

As we have seen the live environment and the use cases where we implement.

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Could have used more hands-on approach. There are multiple webinars and information sessions but until you actually use the system, these are not very helpful.

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Materials module in Encompix ERP is more robust over the Abas ERP. We had previously used Abas before Encompix, and the reports are more robust in Encompix, and custom reports were possible. Bill of Materials can be uploaded in Encompix, unlike Abas. Item Masters feature was available. Vendor cross reference and performance tracking are some good features as well.

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IFS Applications is based on Agile Technology which allows organizations to reconfigure user interface as per user requirements and make it user-friendly. Other applications are lagging on many fronts like User Interface, Online help document availability, Implementation methodology, and post-implementation expenses.

We unfortunately did not evaluate any other ERP software. VISUAL was a legacy system and we determined that changing systems would be too difficult, and not cost effective. We reached out to our local VISUAL rep who knew how the software functioned, but not how to apply it more appropriately to our business model, so we continued on with what we had rather than looking elsewhere.

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• We had to spend lot of time and effort in making it work for our company.
• Scheduling still needs to be fixed, we are trying beta version of the system now.

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• Reporting is now centralized and managed. Previously, reports were outside the information systems and there was a risk of incoherence.
• Accounting controls are now in place on the overall processes, including production, which helped the company to reduce closing periods or to produce more easily official mandatory accounting files yearly.
• Interfaces between the CRM forecast tool and IFS helped to keep the tools in sync, and to decrease the processing times prior to production launch.

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• I cannot comment on business impact.

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