Arcoro is an HR technology company focused on the construction industry, offering solutions to help companies hire, manage and grow their back office, professional and skilled trade workforce.
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Welcome
Score8.5 out of 10
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Welcome is an intelligent compensation hub used to communicate offers to candidates and total
rewards to employees — while making data-driven compensation decisions. It aims to help users increase acceptance rates
by clearly communicating
each offer and its total
compensation with Digital Offers, and boost employee retention by helping
employees understand the value
of their equity, benefits, salary,
and bonuses with Total Rewards. With Compensation Data, users' HR and People…
From sales to implementation, the process was a little oversold. We didn't know the right questions to ask - had we known what to ask, it would have been easier to embrace from the beginning. Once the training begins, it's comfortable with the tools and team. Our Project Manager had changed throughout the implementation process, but we didn't miss a beat. Arcoro takes care of us, and I would recommend them as a Sage partner.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If you don't have a workflow management tool in place and are relying on email or shared documents, then I would recommend using Welcome to keep tasks moving and employees accountable. It's very flexible, so you can really drill down on what you're asking from users and it consolidates the tasks that you need to work on in one place. We don't use it for legal documents due to more specific requirements that those require, but, for most other collaborative work, it is used.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Open Enrollment - this is an AWESOME feature. We have over 900 employees and we wouldn't dream of doing this by hand again! Everything legible and every required field filled out.
Electronic feeds to the insurance carriers/benefit vendors - this is seamless and we have more issues with the vendors than with Arcoro HR!
ACA reporting is something that they handle and it is one less headache that we have to deal with!
Applicant tracking that flows into onboarding then into the benefits module!
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Since we started using the HUB, I have things listed as jobsites that are not jobsites on Exaktime, I'd like them removed such as DO NOT SYNC, JBLMANG, JENSEN, 1 HOME OFFICE, 2 DM OFFICE I guess they are called "locations" but every once in a while one of our guys will clock into one of them by mistake.
When submitting a ticket, quicker response time would be appreciated. Arbaz is quick to respond but the tickets are not responded to very quickly. I think Arcoro HR is a great product but response time is important! Especially when you have a lot of employees counting on a paycheck every Friday.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
For some tasks that don't require an article, we are forced to create one or the task doesn't function.
When changes are tracked in Word docs they are not apparent until the file is downloaded meaning that if people are only previewing content, they will miss these changes/comments.
Having 2 separate places to comment can be confusing and hiding resolved comments can mean less transparency in the process.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is easer to keep someing going then change things out. Our employees have taken 6 months to learn this one, I do not want to reinvent the wheel. Just this week I have seen inprovment as they now know they do not get paid if they do not clock in and back out every day.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Very user friendly. Nothing's perfect but ExakTime is pretty close! Employees are diligent about clocking in and out in order to get paid! I love that we can customize reports to get exactly the info that we need. It's also very helpful to provide documentation of hours worked for our customers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have not had to use support other then as we got started and had a few hick ups but they were great. They answered all our questions even if some of them were no the program does not do that. I guess the best support is one that is not needed because the product works great and does its job right
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Gave a notice to all employees to come to work 15 min early on the day planned to implement the program. I had Spanish and English signs on how to down load the program and log in I showed them ALL how to log in and out and explained that they are responsible for reporting accurate time. I had them all sign a policy that lunch breaks were mandatory for all employees at least 30 min per day. This ensures safety on the roofs. We had a few people who did not have passwords to the app store and we had a few problems with android phones but most of them were on their way quickly. Most not happy about the change but I hope they see the benefit of it now.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We still use Sage, and ExakTime is compatible with it, which is why we went with ExakTime. So technically we use both at this time. ExakTime is a great pairing with Sage since Sage does not have any applications that let employees clock in and out. So we use ExakTime for that and then transfer the information to Sage for the reporting and issuing of deposits/checks, etc.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Payroll Accuracy - Hours used to be manually calculated here. Depending on the person it was almost never accurate resulting in employees being under paid or the company losing money.
Time - To calculate 30+ employees hours, including overtime was a nightmare and took an entire day. I now do minor changes day of payroll to fix up things and ask questions and I am no more than 20 minutes. That is a huge time and money saver.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Employees can be resistant to using Welcome at first as they think it will add to their workload, but they, eventually, see the benefits of saving time and gaining efficiency.
If one person is responsible for entering all tasks, it can be a fair bit of admin time for that person.
We have a better working relationship with external agencies that also use Welcome to collaborate with us.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
