Arcserve Backup vs. Trend Micro ServerProtect

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.

ServerProtect for storage users Standard APIs like ICAP ( Internet Content Adaption Protocol) & CAVA or RPC depending on who the manufacture is to provide access to this capability.

Incentivized

• It offers excellent features like dedupe, high availability, DR, and BMR.
• Arcserve Backup has many offerings to fit many business sizes and needs.
• Arcserve Backup sales and technical support is good to work with.
• Very nice reseller program and benefits.

Incentivized

• It has been very effective at protection. Nothing has gotten by it in three years.
• It's pretty easy to install in agent based mode.

Incentivized

• Arcserve Backup can be costly.
• To utilize Arcserve Backup and all its features may require a layout of dedicated equipment or additional infrastructure.
• They don't always explain that for Arcserve Backup to work well, and it requires specific system requirements and extensive internet bandwidth.

Incentivized

• Trend Miro ServerProtect required to improve to mange the logs collected from storage devices as some time false positives comes in picture .
• Pricing is based on per user Or Terabytes Storage, but in-case client wants users based say 50 users that should be competitive rather than multiply by per users ,their should be Slab pricing .

Incentivized

Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.

It basically covers all our required scenarios, including VMs, partitions, files or any other objects through NAS, SAN or DAS connections. It's easy to set up and utilize the features and functions. There are a few times that we needed to switch over for the RHA replications and UDP backups. For the RHN replication, there was a roughly 10 minutes downtime during the switchover. For the UDP, it works pretty well.

Incentivized

Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.

Incentivized

My experience with support has not been great. They really had lots of prerequisite work and information gathering requirements before really getting involved. I have no problem doing needed work but I just felt a support person could do things more quickly and spare me so much challenge that was unnecessary. The website has good access to updates and knowledge base information but it was a bit limited in scope.

Incentivized

We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.

Incentivized

Trend Micro ServerProtect is one of best solution to ensuring their customers are successful with their security needs & provide trusted, Proven support services & training tailored for all of customers .

Incentivized

• We were able to roll back up and replication into one product, which reduced the costs without having to go with multiple vendors.
• As a result of Arcserve UDP, we were able to implement a full DR scenario test, which until that point hadn't been successful.

Incentivized

• Great protection. Has done a great job of reducing costs in time of dealing with outbreaks.
• Management time is now very low.

Incentivized