Arcserve UDP vs. Barracuda Message Archiver

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve UDP
Score 7.8 out of 10
N/A
Arcserve Unified Data Protection (UDP) is designed to future-proof infrastructure by delivering data protection and disaster recovery for every type of workload. Backed by heterogeneous, image-based technology that protects to and from any target, the vendor boasts combining enterprise-ready features without the complexity of traditional enterprise solutions. Arcserve UDP supercedes the former Zetta DataProtect backup and recovery solution from Zetta.net, acquired by Arcserve July…N/A
Barracuda Message Archiver
Score 7.3 out of 10
N/A
The Barracuda Message Archiver is designed to help organizations reduce email storage requirements, meet demanding compliance requirements, and address e-discovery requests easily and effectively. Integration with the Barracuda Cloud provides long-term email storage and backup.N/A
Pricing
Arcserve UDPBarracuda Message Archiver
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcserve UDPBarracuda Message Archiver
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Arcserve UDPBarracuda Message Archiver
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Arcserve UDPBarracuda Message Archiver
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User Ratings
Arcserve UDPBarracuda Message Archiver
Likelihood to Recommend
8.0
(3 ratings)
7.3
(2 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(2 ratings)
Usability
10.0
(1 ratings)
6.4
(1 ratings)
Support Rating
9.9
(2 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
7.3
(1 ratings)
User Testimonials
Arcserve UDPBarracuda Message Archiver
Likelihood to Recommend
Arcserve
If I were speaking to a fellow Managed Service Provider, I would likely NOT recommend this product. There are simply too many other tools out there that are better hitting this particular market. And the pain points that we do have with them are especially difficult because of our business model. However in speaking to pretty much anyone else in IT/Disaster Recovery this is an enterprise tool built to handle anything you throw at it. UNC paths and linking backup servers to one another, the flexibility of the tool allows for maximum cost savings if you build it right.
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Barracuda Networks, Inc.
This is the perfect solution for a quick implementation of archivation. You configure it once and it keeps on going. Users do not need to interact to archive, only to find things back.
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Pros
Arcserve
  • It is reliable and once it is up and running you do not need to worry about it.
  • It is flexible; you can use it to backup on-prem or in the cloud.
  • Backup and DR
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Barracuda Networks, Inc.
  • Archiving with journaling.
  • Search with WebClient.
  • Search with Add-In.
  • Stubbing.
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Cons
Arcserve
  • Notifications - on the odd occasion something doesn't work, I get way too many email notifications!
  • Explanation of issues - sometimes when there is a problem, the explanation is a bit lacking in the logs as to why
  • Flagging of errors - sometimes minor errors just get a warning flag, and it doesn't really notify you that they are there.
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Barracuda Networks, Inc.
  • the folder structure of the mailbox is harder to keep up with
  • it is a bit confusing when you search for non email items, like contacts.
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Likelihood to Renew
Arcserve
No answers on this topic
Barracuda Networks, Inc.
I would give a ten...but I don´t know the benefit in 2 years between Barracuda in Cloud and Microsoft in Situ Mailarchive. Lets see then!
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Usability
Arcserve
It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.
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Barracuda Networks, Inc.
The product is good but for this specific product there are often some technical problems. Mostly support in Vienna can solve them soon. The development is very, very slow. I have asked for some changes. They gave the okay to make it with a feature request...but 3 years later there is still no code for my problems. Not even one feature request was done.
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Support Rating
Arcserve
Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.
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Barracuda Networks, Inc.
The support in Vienna is very, very great. They are fast and can support almost all problems by themselves. Especially Mr. Michael Holzer is a very high specialist and you can ask him almost everything. Just write a mail to emeasupport and you will be sure, that some minutes or hours later you will get a kind and professional call.
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Implementation Rating
Arcserve
No answers on this topic
Barracuda Networks, Inc.
Think about using offline archives. They make a lot of trouble. Better train your users to use the Outlook Addin Search without using offline archives, which need a lot of power, network and harddrive space. Headers only functionality was promised years ago but is still not implemented.
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Alternatives Considered
Arcserve
Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.
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Barracuda Networks, Inc.
It was a lot cheaper, i mean a awfull lot.
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Return on Investment
Arcserve
  • We have been able to keep our clients' costs low and add advanced features with no additional overhead for us in licensing.
  • It does however cost us a significant amount of additional technician time to review backups each day compared to other products aimed in our vertical.
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Barracuda Networks, Inc.
  • i had no negative impact.
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ScreenShots