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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcserve UDP

    Score9 out of 10
    N/AArcserve Unified Data Protection (UDP) is designed to future-proof infrastructure by delivering data protection and disaster recovery for every type of workload. Backed by heterogeneous, image-based technology that protects to and from any target, the vendor boasts combining enterprise-ready features without the complexity of traditional enterprise solutions. Arcserve UDP supercedes the former Zetta DataProtect backup and recovery solution from Zetta.net, acquired by Arcserve July…N/A

    Hornetsecurity VM Backup

    Score8.1 out of 10
    N/AHornetsecurity VM Backup (formerly Altaro) is a backup and replication solution for Hyper-V and VMware virtual machines. VM Backup can manage large infrastructures, with the revamped backup repository providing long-term storage and more efficient use of disk space.

    $59.80

    per VM/per year

    Pricing
    Arcserve UDPHornetsecurity VM Backup
    Editions & Modules
    No answers on this topic
    Subscription License - Standard Edition
    $59.80
    per VM/per year
    Subscription License - Unlimited Edition
    $73.80
    per VM/per year
    Subscription License - Unlimited Plus Edition
    $89.20
    per VM/per year
    Perpetual License - Standard Edition
    $595
    per host
    Perpetual License - Unlimited Edition
    $695
    per host
    Perpetual License - Unlimited Plus Edition
    $875
    per host
    Free
    Free
    Offerings
    Pricing Offerings
    Arcserve UDPHornetsecurity VM Backup
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Arcserve UDPHornetsecurity VM Backup
    Considered Both Products
    Arcserve
    No answer on this topic
    Hornetsecurity Inc.
    Chose Hornetsecurity VM Backup
    We backup all VMs with both Altaro and Arcserve. Altaro is very powerful when it's time to back up and restore, but gets corrupted too often. Arcserve assures that we always have a safe copy of the VMs, but the backup and restore process is very slow. Can take days to restore a …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    13 Answers
    Features
    Arcserve UDPHornetsecurity VM Backup
    Data Center Backup
    Comparison of Data Center Backup features of Arcserve UDP and Hornetsecurity VM Backup
    Feature
    Arcserve UDP
    -
    Ratings
    Hornetsecurity VM Backup
    9.5
    1 Ratings
    10% above category average
    Universal recovery00 Ratings10.01 Ratings
    Instant recovery00 Ratings8.01 Ratings
    Recovery verification00 Ratings10.01 Ratings
    Business application protection00 Ratings8.01 Ratings
    Multiple backup destinations00 Ratings10.01 Ratings
    Incremental backup identification00 Ratings10.01 Ratings
    Backup to the cloud00 Ratings10.01 Ratings
    Deduplication and file compression00 Ratings10.01 Ratings
    Snapshots00 Ratings7.01 Ratings
    Flexible deployment00 Ratings10.01 Ratings
    Management dashboard00 Ratings10.01 Ratings
    Platform support00 Ratings10.01 Ratings
    Retention options00 Ratings10.01 Ratings
    Encryption00 Ratings10.01 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Arcserve UDP and Hornetsecurity VM Backup
    Feature
    Arcserve UDP
    -
    Ratings
    Hornetsecurity VM Backup
    9.0
    1 Ratings
    5% above category average
    Continuous data protection00 Ratings10.01 Ratings
    Replication00 Ratings10.01 Ratings
    Operational reporting and analytics00 Ratings6.01 Ratings
    Malware protection00 Ratings10.01 Ratings
    Multi-location capabilities00 Ratings8.01 Ratings
    Ransomware Recovery00 Ratings10.01 Ratings
    Best Alternatives
    Arcserve UDPHornetsecurity VM Backup
    Small Businesses
    No answers on this topic
    Acronis Cyber Protect
    Score8.7 out of 10
    Medium-sized Companies
    Forcepoint DLP
    Score8.5 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    Forcepoint DLP
    Score8.5 out of 10
    Druva Security Cloud
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arcserve UDPHornetsecurity VM Backup
    Likelihood to Recommend
    8.0
    (3 ratings)
    9.0
    (13 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.9
    (2 ratings)
    10.0
    (10 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Arcserve UDPHornetsecurity VM Backup
    Likelihood to Recommend
    Arcserve
    If I were speaking to a fellow Managed Service Provider, I would likely NOT recommend this product. There are simply too many other tools out there that are better hitting this particular market. And the pain points that we do have with them are especially difficult because of our business model. However in speaking to pretty much anyone else in IT/Disaster Recovery this is an enterprise tool built to handle anything you throw at it. UNC paths and linking backup servers to one another, the flexibility of the tool allows for maximum cost savings if you build it right.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    Do you have VMWare? Yes I can back it up. Do you have Hyper-V? Yes I can back it up. That in itself should speak for itself. Altaro has really given a great deal into their software, not only making it easy to use, BUT also a really good and reliable product where you can support your workloads hassle-free, and super lightweight
    Incentivized
    Read full review
    Pros
    Arcserve
    • It is reliable and once it is up and running you do not need to worry about it.
    • It is flexible; you can use it to backup on-prem or in the cloud.
    • Backup and DR
    Incentivized
    Read full review
    Hornetsecurity Inc.
    • Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
    • Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
    • Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
    • Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.
    Incentivized
    Read full review
    Cons
    Arcserve
    • Notifications - on the odd occasion something doesn't work, I get way too many email notifications!
    • Explanation of issues - sometimes when there is a problem, the explanation is a bit lacking in the logs as to why
    • Flagging of errors - sometimes minor errors just get a warning flag, and it doesn't really notify you that they are there.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    • More cloud-based storage options. Currently, only Azure is supported, which is excellent, but it would be good to have AWS and Google storage options too.
    • It would be AWESOME if they could do a restore from Azure cloud direct to an Azure VM instance. Currently, you need to set up an Azure VM machine with nested Hyper-V, install Altaro on that, and then restore into a nested VM, this gets crazy expensive.
    • Better notification of errors, or more around having a threshold, so if it misses one backup of a constant backup that happens every 5 minutes but recovers at the 10 minutes back, it is ok. Just think it needs to identify significant or long-running issues better than the occasional little issues.
    Incentivized
    Read full review
    Likelihood to Renew
    Arcserve
    No answers on this topic
    Hornetsecurity Inc.
    It simply works and it is making our lives easier. The renewal process is also really good
    Incentivized
    Read full review
    Usability
    Arcserve
    It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    A lot of people in the technical industry deliver what I would call snack crackle pop topics, where the software gets over complicated, and they drown people in all the "fancy" features. Altaro, from my point of view" has designed the software to be super usable, easy to implement, as well as support. It is really one of the best designs
    Incentivized
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    Support Rating
    Arcserve
    Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    One of the most important benefits of the Altaro HyperV backup solution is the support. From the free edition, you're able to chat with the support that can assist you in a remote session an find a quick solution that solves the issue. It is always available. The email support is also.
    Incentivized
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    Implementation Rating
    Arcserve
    No answers on this topic
    Hornetsecurity Inc.
    Altaro has really designed their product so well that you can honestly implement this within a couple of minutes
    Incentivized
    Read full review
    Alternatives Considered
    Arcserve
    Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    The only other competitor I am personally familiar with is Carbonite. I use that for file-level backups throughout my network and it works well but while it does offer backups for virtual machines, I have never found it to be a reliable option. Jobs failed for me regularly for no apparent reason. In the handful of times I have needed support, they were helpful and straight-forward.
    Read full review
    Return on Investment
    Arcserve
    • We have been able to keep our clients' costs low and add advanced features with no additional overhead for us in licensing.
    • It does however cost us a significant amount of additional technician time to review backups each day compared to other products aimed in our vertical.
    Incentivized
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    Hornetsecurity Inc.
    • Restoring our primary ERP VM has already saved many hours of rebuilding from data backups, so that in itself already gave us an excellent ROI for having Altaro running.
    • The quick and easy setup also makes sense for a fast ROI as we didn't need to spend much time or effort in its set up.
    • Lastly, any other restores we have done for retrieving files or testing backups were so simple and easy to do that the process didn't take long and saved us time and cost.
    Incentivized
    Read full review
    ScreenShots