Arcserve UDP vs. ManageEngine ADAudit Plus

Midscale infrastructure where a simple and easy to configure and use backup solution is needed to protect workloads on-prem or in the cloud workloads. If you don't want to keep your backups on-prem, you can have them in the cloud.

Incentivized

ManageEngine ADAudit Plus is well suited for monitoring Active Directory changes, tracking user activity, and meeting compliance requirements. Its real-time alerts and audit reports help quickly identify security issues and simplify troubleshooting. It may be less suitable for very small environments that have minimal auditing needs

Incentivized

• Stability of agents
• Flexibility (able to load on low-end hardware in a pinch)
• Reliability of backed up data

Incentivized

• ManageEngine ADAudit Plus changes for user and group management can be looked up in builtin reports
• You can build your own reports based on almost every logic you can think of
• You have the ability to create alerts based on logic and filters and sendout custom alerts to email, SMS or other means.
• First you need to understand the basics of the software, after that the software itself is very helpfull in configuring specific items.
• I really love the support that ManageEngine is giving the customer, for all questions I use the chat on their website. This is for me the best remote support I ever saw, and I saw a lot in my 20 years of experience in IT.

Incentivized

• Still a nich player
• It has taken long to mature and evolve but they are on the way.
• Dedup is not the best.
• Not a SaaS solution.

Incentivized

• It's based on Java engine that is slow -- reports are often difficult to build (we are going to upgrade the machine it's running on to see if this is the issue)
• Keeping this software up to date is a pain; there should be a better "update" function
• The naming and navigation are terrible -- it's never clear which feature you're looking for and where it's hidden in the menus
• Adding machines is not as easy as it should be; occasionally there are IP conflicts that are nearly impossible to resolve

Incentivized

It works great for everything we need and use. Any issues in the software are pretty easy to resolve with tech support. And they are very responsive to resolving issues. Even ones where a fix/patch are required. At present, the software does everything we need it to for compliance, audit, and account review.

Incentivized

It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.

Incentivized

ADAudit with its cloud and on prem install option allows any organization to get in on AD report management. Whether you need to report internally only for for external audit controls its a great tool with flexibility to handle most any user or group report capability. Since this also includes m365 integration it enables IT pros to administer usage, license, cost control and permission access to most anything in Microsoft's portfolio. Its a great tool all around for AD integrated access needs.

Incentivized

uptime good

Incentivized

Integration/overlap between products could be improved

Incentivized

Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.

Incentivized

Support is always helpful, but they can sometimes be difficult to understand which adds a level of complexity to troubleshooting an issue. They are very persistent at making sure you get your issue fixed though, which raises this rating substantially.

Incentivized

knowledgable and prompt response

Incentivized

The remote setup team helped when i needed it and setup weas very straight forward and easy. The advanced setup for an external db and customizations for our latest version AD environment went pretty easy once they found documentation on customization.

Incentivized

Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.

Incentivized

We use the ManageEngine Log360 bundle, which includes ADAudit Plus and EventLog Analyzer. Back in 2016, when we evaluated the ManageEngine solution, we compared it to an existing Juniper JSA deployment, mapping specific PCI DSS requirements against both products. That was 10 years ago now; much may have changed, but at the time, the ManageEngine solution mapped well to the PCI DSS requirements, so we retired the Juniper JSA solution.

Incentivized

updates are effective and system is reliable

Incentivized

• Saved our bacon on one occasion restoring a business critical CRM SQL database
• Granular Email restore a massive boon

Incentivized

We no longer have to spend time or manpower digging through logs. The product presents the information you need (whatever that may be in your situation) on the dashboard, via à la carte reports, or automatically to your inbox. You save a lot of time not having to mine for data with this product. Everything is there in the morning for me to review, or on hand if I feel like looking before reports run.

• ManageEngine ADAudit Plus has reduced the need for additional IT FTEs by allowing our lean staff to do their jobs well in the background.
• It is not a very resource-intensive product, so you won't need a dedicated or high-performance server to run it. It runs in VMs or on bare-metal servers just fine.
• The pricing is good. There are products that do more, but their cost can be exponentially higher, depending on the features.

Incentivized