Arctera InfoScale vs. Chargebee

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arctera InfoScale
Score 9.7 out of 10
N/A
InfoScale delivers a common availability platform across physical, virtual, and cloud infrastructures. Through direct integration with enterprise applications, it provides high availability and disaster recovery for a wide array of critical business services. InfoScale helps enterprises to increase application uptime and optimize performance.N/A
Chargebee
Score 8.4 out of 10
N/A
ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Pricing
Arctera InfoScaleChargebee
Editions & Modules
No answers on this topic
Scale
$599
per month for up to USD 100K of billing per month; 0.75% on billing thereafter
Enterprise
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Offerings
Pricing Offerings
Arctera InfoScaleChargebee
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo transaction based fees. No setup cost.
More Pricing Information
Community Pulse
Arctera InfoScaleChargebee
Best Alternatives
Arctera InfoScaleChargebee
Small Businesses

No answers on this topic

WooCommerce Subscriptions
WooCommerce Subscriptions
Score 8.6 out of 10
Medium-sized Companies

No answers on this topic

Sage Intacct
Sage Intacct
Score 8.6 out of 10
Enterprises

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Agentforce Revenue Management
Agentforce Revenue Management
Score 8.7 out of 10
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User Ratings
Arctera InfoScaleChargebee
Likelihood to Recommend
9.0
(2 ratings)
7.3
(22 ratings)
Usability
-
(0 ratings)
7.0
(2 ratings)
Support Rating
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Arctera InfoScaleChargebee
Likelihood to Recommend
Arctera US LLC
Veritas InfoScale Operations Manager is great for the orchestration and management of its data protection workflows, with a leading multi-cloud integration solution and multiple storage location options. The downside of Veritas InfoScale Operations Manager it's the high price, compare to similar solutions that claimed the same results, but are less known.
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Chargebee
Well-suited:
  • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
  • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
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Pros
Arctera US LLC
  • Replication
  • Reliability
  • Escalation
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Chargebee
  • Reliable: We've had virtually no issues since launch.
  • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
  • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
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Cons
Arctera US LLC
  • More pricing option for small to medium size companies
  • More user-friendly reporting options for intrusion detection
  • Customizable user access rights and profiles (e.g the ability to schedule different notifications for user profiles)
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Chargebee
  • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
  • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
  • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
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Usability
Arctera US LLC
No answers on this topic
Chargebee
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
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Support Rating
Arctera US LLC
No answers on this topic
Chargebee
Chargebee is simple to use, and we have had little need for support.
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Alternatives Considered
Arctera US LLC
Due Company's strategy we selected Veritas InfoScale Operations Manager. Due to some strategy alignments, we choose Veritas InfoScale Operations Manager in order to have the replication to be managed by OS layer and not Storage one - where it's possible to System Administrators have the replication status and to check if everything is fine or not. If not the Sysadmin will able to try to stop/start replication from themselves.
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Chargebee
The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
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Return on Investment
Arctera US LLC
  • By keeping the data safe, with scheduled deletion options of certain sensitive information, we keep our company safe and avoid fines, reputational damage.
  • While the overall cost of Veritas InfoScale Operations Manager solutions are high, choosing or changing the location of where the data is stored in EU comes free of charge.
  • Automatic backup and recovery of data helps us maintain of certain level of trust, less disturbance in daily operations, reducing the high cost that tech data outages would cause.
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Chargebee
  • It was a step in the right direction compared to ReCharge
  • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
  • Now, we are seeing some positive results (after some costly updating from our end)
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ScreenShots

Chargebee Screenshots

Screenshot of Chargebee's metrics and reportingScreenshot of the Recurring Business Command CentreScreenshot of customer subscription nanagement organized onto a single page, where users can change plans, edit card details, add add-ons, apply credits, apply ad hoc charges and delay billing dateScreenshot of the customizable hosted checkout page