1. Home
  2. Subscription Management Software
  3. Chargebee Reviews
  4. User Review of Chargebee
Chargebee makes monthly billing and customer conversion simple.
Updated May 12, 2020

Chargebee makes monthly billing and customer conversion simple.

Will Goad | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Chargebee

Chargebee has been used to manage licenses for our SaaS product. In the past, we have also used it to handle invoicing for credit card transactions.
  • Integrates well with our tool to handle licensing for users in our SaaS tool.
  • Easy to generate trials of our tool.
  • Mobile optimized interface is nonexistent.
  • I believe that there are too many buttons to push to extend a trial. The interface grows on you as you use it, but could be more intuitive.
  • Self-service model worked better because of Chargebee.
  • Easy for non-finance users to grasp how to invoice.
I believe that for monthly subscription payments, Chargebee is easier to navigate and use than SaaSOptics. That said, I believe it lacks some of the advanced functionality. While I’m not fully sure if that is the case, I think that maybe due to its goals being different. The integration with our tool has made it much easier to use.
Chargebee is simple to use, and we have had little need for support.

Do you think Chargebee delivers good value for the price?

Yes

Are you happy with Chargebee's feature set?

Yes

Did Chargebee live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Chargebee go as expected?

I wasn't involved with the implementation phase

Would you buy Chargebee again?

Yes

Chargebee works very well for managing trial signups, as well as the managing of user accounts for SaaS apps. It is simple to add licenses, send new invoices, and manage specific customer accounts. I believe that if you are primarily taking monthly or annual credit card payments, Chargebee provides a good range of functionality. If you are using traditional invoicing, I would keep looking.