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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chargebee

    Score8.5 out of 10
    N/AChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.

    $599

    per month for up to USD 100K of billing per month; 0.75% on billing thereafter

    Pricing
    Chargebee
    Editions & Modules
    Scale
    $599
    per month for up to USD 100K of billing per month; 0.75% on billing thereafter
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Chargebee
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional DetailsNo transaction based fees. No setup cost.
    More Pricing Information
    Community Pulse
    Chargebee
    Considered Both Products
    Chargebee
    Chose Chargebee
    Chargebee is much better in terms of clean intuitive product features, inbuilt analytics, and implementation support. Zoho has so many products and their focus is not their billing product. But they give free trials and you need to pay per licence only if you scale. overall, I …
    Incentivized
    Chose Chargebee
    Yes, it is one of the payments gateways but they have so many features like recurring subscriptions, invoicing, and all at very very affordable prices and with great support. I wish chargebee look at the pricing at least for developing countries like India.
    Incentivized
    Chose Chargebee
    We looked at Stripe for a while, just based off of previous knowledge and awareness of the system. Chargebee's design and interface stood out against other SaaS platforms and the integration you have while using it is a must have. Maximizing revenue was a focal point and the …
    Incentivized
    Chose Chargebee
    One of the easiest and cheapest way in order to work on the separate billing system which includes sales in the production also maintains in order to collect payments from different payment gateway which is one of the easiest task in the beginning for the procedure and provide …
    Incentivized
    Chose Chargebee
    Chargebee was our best option with Shopify being used for orders. I miss Chargify, but that only works well with Wordpress.

    ReCharge was problematic in the past, but they may be better now. Chargebee allows us to make our own bulk edits to subs, while ReCharge required …
    Incentivized
    Chose Chargebee
    Chargebee stands out among other service providers because of its user-friendly interface and accessibility. The documentation is also very extensive and gives developers a lot of options. It connects all of our client billing information into our database, which our sales …
    Incentivized
    Chose Chargebee
    Chargebee is a class apart from Zoho Books - better in all aspects - better interface, more functionalities, integrations that actually work, responsive support, customisable automated reporting, more customizability.

    The only difference is pricing - Zoho comes at about 10% of …
    Incentivized
    Chose Chargebee
    The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
    Incentivized
    Chose Chargebee
    I was using just Authorize.Net for recurring billing. Chargebee is better for automatic emails, but that's it. Wish I would not have made this change.
    Incentivized
    Chose Chargebee
    We evaluated Chargebee vs. Zuora and Stripe. Zuora has a lot of enterprise-level companies, so from an optics perspective is "safer", but we found their integration to be more difficult, their cost to be more expensive, their UI to be more complicated, and their APIs to be …
    Incentivized
    Chose Chargebee
    I believe that for monthly subscription payments, Chargebee is easier to navigate and use than SaaSOptics. That said, I believe it lacks some of the advanced functionality. While I’m not fully sure if that is the case, I think that maybe due to its goals being different. The …
    Incentivized
    Chose Chargebee
    I considered using WooCommerce, cart66, Sam cart, Shopify, big commerce, and a few others I can't recall at the moment. Each one of those options had either limiting abilities to create flexible plans or required expensive add-ons that would make it the timeline to …
    Incentivized
    Chose Chargebee
    It was too troublesome to use Stripe. Connecting Stripe to Chargebee was so much easier and the invoices were exactly how I wanted them to be. It was just easier to organize all your plans in Chargebee, and I loved the numerous type of emails you could send out to …
    Incentivized
    Chose Chargebee
    A strong balance between flexibility and simplicity -- Chargebee has proved to be a product that is well liked across the organization, and from a technical standpoint does not present too many hiccups for our developers. We also feel the pricepoint is good in a market which …
    Incentivized
    Chose Chargebee
    I've used them all and most of them are either: Too expensive (charging high %) Awful products (not enough features or bad UI/UX)
    Incentivized
    Chose Chargebee
    Chargebee's price per feature set beat out Recurly, it's the closest competitor that we evaluated. Its automated subscription billing was a core feature over Xero (our accounting and invoicing system, which we still use in tandem with Chargebee). Stripe's new features that just …
    Incentivized
    Chose Chargebee
    Launch plan, Support, API's - everything was amazing for Chargebee. So much that we never really evaluated Chargify.
    Incentivized
    Chose Chargebee
    Honestly I didn't look into Recurly much, nor have I used them because it was a lot more expensive (for an early stage startup like ours was when we started using it). At least as far as I recall, they could have changed their pricing structure but they don't list their pricing …
    Incentivized
    Key User Insights
    Would buy again
    77%
    Would buy again
    10 Answers
    Delivers good value for the price
    69%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    77%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    78%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    57%
    Implementation went as expected
    4 Answers
    Best Alternatives
    Chargebee
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    Maxio
    Score8.1 out of 10
    Enterprises
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Chargebee
    Likelihood to Recommend
    7.1
    (22 ratings)
    Usability
    7.0
    (2 ratings)
    Support Rating
    8.0
    (1 ratings)
    User Testimonials
    Chargebee
    Likelihood to Recommend
    Chargebee
    Well-suited:
    • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
    • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
    Incentivized
    Read full review
    Pros
    Chargebee
    • Reliable: We've had virtually no issues since launch.
    • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
    • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
    Incentivized
    Read full review
    Cons
    Chargebee
    • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
    • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
    • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
    Incentivized
    Read full review
    Usability
    Chargebee
    It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
    Incentivized
    Read full review
    Support Rating
    Chargebee
    Chargebee is simple to use, and we have had little need for support.
    Incentivized
    Read full review
    Alternatives Considered
    Chargebee
    The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
    Incentivized
    Read full review
    Return on Investment
    Chargebee
    • It was a step in the right direction compared to ReCharge
    • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
    • Now, we are seeing some positive results (after some costly updating from our end)
    Incentivized
    Read full review
    ScreenShots

    Chargebee Screenshots

    Screenshot of Chargebee's metrics and reportingScreenshot of the Recurring Business Command CentreScreenshot of customer subscription nanagement organized onto a single page, where users can change plans, edit card details, add add-ons, apply credits, apply ad hoc charges and delay billing dateScreenshot of the customizable hosted checkout page