Chargebee

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chargebee
Score 7.5 out of 10
N/A
ChargeBee is an all in one subscription billing solution designed to handle all the complexity of recurring billing. The product integrates with a range of other SaaS applications including SalesForce, accounting, and order fulfillment systems. Some key features include: Managed Subscription Billing, Flexible Billing Support and Automated Notifications.
$249
per month
Pricing
Chargebee
Editions & Modules
Rise
$249
per month
Scale
$549
per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
Chargebee
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional DetailsNo transaction based fees. No setup cost. No monthly contracts. No hidden fees.
More Pricing Information
Community Pulse
Chargebee
Considered Both Products
Chargebee
Chose Chargebee
Chargebee is a class apart from Zoho Books - better in all aspects - better interface, more functionalities, integrations that actually work, responsive support, customisable automated reporting, more customizability.

The only difference is pricing - Zoho comes at about 10% of …
Chose Chargebee
Yes, it is one of the payments gateways but they have so many features like recurring subscriptions, invoicing, and all at very very affordable prices and with great support. I wish chargebee look at the pricing at least for developing countries like India.
Chose Chargebee
We looked at Stripe for a while, just based off of previous knowledge and awareness of the system. Chargebee's design and interface stood out against other SaaS platforms and the integration you have while using it is a must have. Maximizing revenue was a focal point and the …
Chose Chargebee
One of the easiest and cheapest way in order to work on the separate billing system which includes sales in the production also maintains in order to collect payments from different payment gateway which is one of the easiest task in the beginning for the procedure and provide …
Chose Chargebee
Chargebee was our best option with Shopify being used for orders. I miss Chargify, but that only works well with Wordpress.

ReCharge was problematic in the past, but they may be better now. Chargebee allows us to make our own bulk edits to subs, while ReCharge required …
Chose Chargebee
Chargebee stands out among other service providers because of its user-friendly interface and accessibility. The documentation is also very extensive and gives developers a lot of options. It connects all of our client billing information into our database, which our sales …
Chose Chargebee
The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
Chose Chargebee
I was using just Authorize.Net for recurring billing. Chargebee is better for automatic emails, but that's it. Wish I would not have made this change.
Chose Chargebee
We evaluated Chargebee vs. Zuora and Stripe. Zuora has a lot of enterprise-level companies, so from an optics perspective is "safer", but we found their integration to be more difficult, their cost to be more expensive, their UI to be more complicated, and their APIs to be …
Chose Chargebee
I believe that for monthly subscription payments, Chargebee is easier to navigate and use than SaaSOptics. That said, I believe it lacks some of the advanced functionality. While I’m not fully sure if that is the case, I think that maybe due to its goals being different. The …
Chose Chargebee
I considered using WooCommerce, cart66, Sam cart, Shopify, big commerce, and a few others I can't recall at the moment. Each one of those options had either limiting abilities to create flexible plans or required expensive add-ons that would make it the timeline to …
Chose Chargebee
It was too troublesome to use Stripe. Connecting Stripe to Chargebee was so much easier and the invoices were exactly how I wanted them to be. It was just easier to organize all your plans in Chargebee, and I loved the numerous type of emails you could send out to …
Chose Chargebee
A strong balance between flexibility and simplicity -- Chargebee has proved to be a product that is well liked across the organization, and from a technical standpoint does not present too many hiccups for our developers. We also feel the pricepoint is good in a market which …
Chose Chargebee
I've used them all and most of them are either: Too expensive (charging high %) Awful products (not enough features or bad UI/UX)
Chose Chargebee
Chargebee's price per feature set beat out Recurly, it's the closest competitor that we evaluated. Its automated subscription billing was a core feature over Xero (our accounting and invoicing system, which we still use in tandem with Chargebee). Stripe's new features that just …
Chose Chargebee
Honestly I didn't look into Recurly much, nor have I used them because it was a lot more expensive (for an early stage startup like ours was when we started using it). At least as far as I recall, they could have changed their pricing structure but they don't list their pricing …
Top Pros
Top Cons
Best Alternatives
Chargebee
Small Businesses
WooCommerce Subscriptions
WooCommerce Subscriptions
Score 7.5 out of 10
Medium-sized Companies
Sage Intacct
Sage Intacct
Score 8.7 out of 10
Enterprises
Salesforce CPQ
Salesforce CPQ
Score 7.7 out of 10
All AlternativesView all alternatives
User Ratings
Chargebee
Likelihood to Recommend
6.9
(19 ratings)
Usability
8.0
(1 ratings)
Support Rating
8.0
(1 ratings)
User Testimonials
Chargebee
Likelihood to Recommend
Chargebee Inc
Well-suited:
  • In a B2B set up - Post achieving some scale and having outgrown Google Sheets/ Excels. Won't add much value if you are dealing with fewer than 400-500 invoices a year.
  • We haven't explored their B2C subscription management side - but that is one of the key strengths of the platform.
Read full review
Pros
Chargebee Inc
  • Reliable: We've had virtually no issues since launch.
  • Care about customers: Chargebee's account managers/support team have always been very helpful/responsive.
  • Feature-rich: Chargebee has a ton of features that help us do what we want and they are consistently adding new features every quarter.
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Cons
Chargebee Inc
  • It wasn't allowing us to add a one time purchase without making it an ongoing subscription with only one payment. They may have fixed it very recently but that was a big pain from a reporting perspective (it was including one time purchasers as subscribers)
  • Email automation is not very robust. Difficult to customize triggers by subscription, you have to send the same message to all subscribers for a specific action
  • Wish it had a way to write off and cancel the subscription of customers who haven't updated their cc info. That can be a long painful and very manual process. And if that feature is available somewhere they don't do a good job of making that clear.
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Usability
Chargebee Inc
It's very easy to use once you know what you're doing. I found it very straight forward once I got the hang of things and was able to create plans easily for my business. I was also able to just charge my clients right away easily. Refunding was also easy when needed.
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Support Rating
Chargebee Inc
Chargebee is simple to use, and we have had little need for support.
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Alternatives Considered
Chargebee Inc
The major reason to go with chargebee is its costing as compared to its competitors it is much useful and value for money.Also it has many features that is very practical and efficient to use it.I recommend to the people who involves low costing as well as futuristic features.
Read full review
Return on Investment
Chargebee Inc
  • It was a step in the right direction compared to ReCharge
  • It had negative impacts on our revenue before we had our developers put some work into improving its capabilities with our website and software
  • Now, we are seeing some positive results (after some costly updating from our end)
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ScreenShots

Chargebee Screenshots

Screenshot of Recurring Business Command CentreScreenshot of Customizable Hosted Checkout PageScreenshot of Reporting and MetricsScreenshot of Subscription ManagementScreenshot of Customer Portal: Self-Service Portal