ARInsights ARchitect vs. GroupHigh

If you have an AR program across the globe and want to track all interactions you have with them, this tool is right for you. As you can imagine the tool is only as good as the data you put in, so you do have to make it part of your work day to input the data. Say a team member leaves and you have to jump in to cover for them, you are able to see all the interactions they have had with analysts

Incentivized

I'd say GroupHigh is well-suited for anyone who is looking for a mass amount of influencers with ranging topics. It's very helpful in finding an abundant amount of influencers with very specific topics. If you're looking for something with very accurate numbers, this probably isn't the best bet as I have found many discrepancies

Incentivized

• The Event Manager function is a great way plan, invite and send agendas to your analyst attendees.
• Projects - although needing more work - is a great way to track progress during an evaluation.
• Premium content is perfect for tracking mentions, sharing reports that are relevant to your constituents and reporting.

Incentivized

• Segments influencers based on their blog topics.
• Allows me to create lists of different influencers. I love using this to help me pitch.
• Helps me find very specific influencers.

Incentivized

• We would like to see some project management functions to track RFI, log follow-up actions and assign tasks inside the team.
• I'd be good to see email open state in the analyst interactions tab.
• An easier way to report insights from interactions would be hugely useful.

• My biggest problem with GroupHigh is that most times, their numbers are way off for the influencers. Sometimes, it tells me that an influencer has only 200 unique monthly visitors when they really have tens of thousands.
• I'd love if they had email addresses for all influencers.
• The UI can be a bit tricky to navigate at times.

Incentivized

As a freelancer I am unlikely to have the budget to use ARchitect on a regular basis I would however look at it seriously if asked by a client or if I was working in an agency with a significant AR practice I would look at it seriously.

Incentivized

It's super easy to use, and anything that I cannot figure out, their team usually helps me within hours of my asking!

In the instances I have had issues its been a little tricky to figure things out, some of the videos are helpful but getting email responses are not great compared to online chat and I have found that the response rates have been more than a day in some instances which is not as responsive as I would like compared to other platforms.I have seen ARInsights have made a number of new hires in the area of account management so I am sure that will have improved the support provided

Incentivized

Prior to using ARchitect, we were using Salesforce. While we did have some customization added, it did not nearly have the robustness that ARchitect provides -- especially since it is designed for AR professionals. We've been using ARchitect for about 8 years and have never looked back. Some examples of vast improvements: 1. Analyst firms/bios. With Salesforce, we needed to maintain all analyst bios -- something that ARchitect does. 2. Analyst coverage. We used to track all analyst coverage by visiting multiple analyst websites and manually pasting into spreadsheets. We now not only get a feed of coverage that can be exported into Excel, but we can also customize reports by topic. 3. Reporting. Salesforce did not provide the same reporting capabilities that ARchitect provides.

Incentivized

While Tracx can be useful in finding influencers based off of certain keywords, I find that GroupHigh is more reliable in providing an abundant amount of options for me to choose from. The UI for Tracx is also a bit trickier than GroupHigh so if I had to choose, I'd go with GroupHigh over it

Incentivized

• The Event Module has taken days if not weeks out of the prep process for big events.
• ARchitect is a great way to allow communication with peers, without the need for extra emails, ect, because everyone on the team can see what each other is doing and who they are talking to about which topics.

Incentivized

• It's helped us source influencers so I'd say it helps us with KPI (key points of interest)

Incentivized