Likelihood to Recommend
It integrates nicely with AWS (in regions other than China). The provisioning support is pretty good.
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So well suited, if you look at operations that have say sorry, facilities or locations that have around up to around a thousand employees or like some of our diverse manufacturing facilities that have smaller amounts of bandwidth that have high uptime requirements, the system is very flexible with regards to how fault tolerance is addressed, how redundancy is built that allows us to accommodate those needs. It has some nice built-in security features that allow us also to be able to adapt to different conditions. The problem we struggle with it the same time though, is that when you activate some of those other more feature capabilities, the throughput of the platform begins to drop fairly significantly. So if you add too many security features or too many other features onto it, you try to put in a bigger and bigger device in order to accommodate the same amount of throughput that you need. And, what happens then is that the overall cost now becomes prohibitive and it's no longer desirable to be deployed. There are other options that are better. The other side is that when you pass a certain amount of total throughput, so if we have campuses or larger locations that may have 5,000, 6,000 employees at them the size of the device, again, that's needed to be able to do that becomes cost prohibitive to do it. So again, that benefit that we're looking for, it seems to have a sweet spot, right? That's like between 10 megabits and one gigabit. And we don't really seem to have a good solution in the platform to address some of the other ones for us right now. Thankfully, those level of ones are very small. We don't have that many occurrences of really high throughput requirements, but we do see that in the future growing. So we're certainly looking for options for how to address those.
Read full review Pros Relatively easily to implement Read full review The core of the product itself architectural-wise is designed very well for scale. So from the backend, for example, the ability to support a large number of diversified locations and a flexibility in on topology and how those can be deployed. Bosch has a very complex kind of a deployment where how its remote sites around the world are connected. We have well over 1200 locations in our wholly-owned operations. And those are deployed in regions, I mean, literally all around the world. So for us to be able to be flexible in how the topology of those sites are deployed was fairly significant. Read full review Cons Support is very inconsistent, no real trouble-ticketing system when you have issues Very expensive for what you get Not much advance notification for maintenance events Unclear if Aryaka connectivity into China meets Chinese M.I.I.T. laws Read full review Troubleshooting. Missing some command line access to look at specific parameters or status. Access management. Role based security needs to be enhanced and be more granular. Executive dashboards, KPI tracking, etc. natively in the Meraki dashboards. Core networking access, features, protocols. We're still waiting for BGP! Read full review Support Rating
Fast and efficient. The only issue currently is that the support is only overseas support and not in South Africa, which causes delays in resolution for some cases. Escalating issues is quite simple and the opening of new cases from the dashboard is easy. I have never had a support issue that could not be resolved.
Read full review Alternatives Considered
We didn't really evaluate many other SDWAN providers as very few operate inside of China. Our alternative was to build VPN connectivity ourselves.
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The Sonic wall and Cisco ASA required a lot of trial and error to get up and running. Rules and configurations were difficult to setup and were not intuative. Meraki is very ituative.
Read full review Scalability
Once your template is set up Meraki is easy to scale. Even creating the template is easy and I was able to learn enough in 4 hours to build, test, and deploy templates for our locations. Best part is you can stage your deployment by adding a unit to a template even before taking it out of the box.
Read full review Return on Investment Enabled us to deploy infrastructure into new regions quickly Cost of Aryaka connections (especially in China) is excessive Read full review Good ROI for us because we do not have to outsource management or hire a dedicated resource to manage Lifetime hardware support is excellent. Tech support is excellent and reachable. The yearly licensing is pricey, but when you need the support, it makes it worth it. Read full review ScreenShots