Asigra vs. Service.Direct
Asigra vs. Service.Direct
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
![]() Asigra | N/A | Asigra is an enterprise-level, agentless, cloud-based recovery software to provide data backup and recovery of servers, virtual machines, endpoint devices, database, and SaaS/IaaS-based applications. Asigra charges customers by the amount of data they recover rather than the amount they back up. | N/A | |
Service.Direct | N/A | Service.Direct is a SaaS solution for service management. Developed by the Dutch MSP Acknowledge Benelux B.V., it is primarily used in the IT domain, with implementations in other domains as well, such as Human Resources and Contract Management. The solution consists of a web portal for service operators, a self-service web portal for customers or employees, a plug-in for MS Outlook and a configuration tool for administrators. Based on a flexible workflow engine, a versatile form… | $70 per month per seat |
| Asigra | Service.Direct | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Asigra | Service.Direct |
|---|
| Asigra | Service.Direct | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Data Center Backup |
| ||||||||||||||||||
| Enterprise Backup |
|
| Asigra | Service.Direct | |
|---|---|---|
| Small Businesses | Cove Data Protection Score 9.1 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
| Medium-sized Companies | Bacula Enterprise Score 9.6 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
| Enterprises | Bacula Enterprise Score 9.6 out of 10 | ManageEngine ServiceDesk Plus Score 9.3 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Asigra | Service.Direct | |
|---|---|---|
| Likelihood to Recommend | 8.0 (25 ratings) | - (0 ratings) |
| Likelihood to Renew | 8.6 (13 ratings) | - (0 ratings) |
| Usability | 8.0 (6 ratings) | - (0 ratings) |
| Availability | 8.8 (5 ratings) | - (0 ratings) |
| Support Rating | 7.5 (6 ratings) | - (0 ratings) |
| In-Person Training | 4.5 (1 ratings) | - (0 ratings) |
| Online Training | 1.0 (1 ratings) | - (0 ratings) |
| Implementation Rating | 1.2 (3 ratings) | - (0 ratings) |
| Configurability | 1.0 (1 ratings) | - (0 ratings) |
| Ease of integration | 1.0 (1 ratings) | - (0 ratings) |
| Product Scalability | 4.5 (1 ratings) | - (0 ratings) |
| Vendor post-sale | 1.0 (1 ratings) | - (0 ratings) |
| Vendor pre-sale | 1.0 (1 ratings) | - (0 ratings) |
| Asigra | Service.Direct | |
|---|---|---|
| Likelihood to Recommend | ![]() Asigra
| Acknowledge Benelux B.V. No answers on this topic |
| Pros | ![]() Asigra
| Acknowledge Benelux B.V. No answers on this topic |
| Cons | ![]() Asigra
| Acknowledge Benelux B.V. No answers on this topic |
| Likelihood to Renew | ![]() Asigra
| Acknowledge Benelux B.V. No answers on this topic |
| Usability | ![]() Asigra
| Acknowledge Benelux B.V. No answers on this topic |
| Reliability and Availability | ![]() Asigra
| Acknowledge Benelux B.V. No answers on this topic |
| Support Rating | ![]() Asigra
| Acknowledge Benelux B.V. No answers on this topic |
| Online Training | ![]() Asigra
| Acknowledge Benelux B.V. No answers on this topic |
| Implementation Rating | ![]() Asigra
| Acknowledge Benelux B.V. No answers on this topic |
| Alternatives Considered | ![]() Asigra
| Acknowledge Benelux B.V. No answers on this topic |
| Return on Investment | ![]() Asigra
| Acknowledge Benelux B.V. No answers on this topic |
| ScreenShots | Service.Direct Screenshots |







