What users are saying about
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.7 out of 100
Based on 54 reviews and ratings
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 6 reviews and ratings
Feature Set Ratings
- AskNicely ranks higher in 3 feature sets: Survey Reporting & Analytics, Survey Administration & Security, Survey Distribution
- LimeSurvey ranks higher in 2 feature sets: Survey Format & Appearance, Survey Logic
- AskNicely and LimeSurvey are tied in 1 feature set: Survey Content
Survey Format & Appearance
8.2
AskNicely
82%
8.3
LimeSurvey
83%
LimeSurvey ranks higher in 2/3 features
LimeSurvey ranks higher in 2/3 features
Survey templates
8.5
85%
26 Ratings
8.0
80%
1 Rating
Themes
7.9
79%
21 Ratings
8.0
80%
1 Rating
Custom logo/branding
8.3
83%
24 Ratings
9.0
90%
1 Rating
Survey Content
8.7
AskNicely
87%
8.7
LimeSurvey
87%
LimeSurvey ranks higher in 2/3 features
LimeSurvey ranks higher in 2/3 features
Changes to live survey
8.8
88%
19 Ratings
9.0
90%
1 Rating
Question design help
8.7
87%
21 Ratings
8.0
80%
1 Rating
Multiple question types
8.5
85%
14 Ratings
9.0
90%
1 Rating
Survey Logic
7.9
AskNicely
79%
9.0
LimeSurvey
90%
LimeSurvey ranks higher in 1/1 features
LimeSurvey ranks higher in 1/1 features
Survey logic flexibility
7.9
79%
19 Ratings
9.0
90%
1 Rating
Survey Reporting & Analytics
8.4
AskNicely
84%
7.0
LimeSurvey
70%
AskNicely ranks higher in 3/5 features
AskNicely ranks higher in 3/5 features
Response tracking
8.9
89%
25 Ratings
9.0
90%
1 Rating
Data export
8.5
85%
22 Ratings
10.0
100%
1 Rating
Standard reports
8.3
83%
23 Ratings
6.0
60%
1 Rating
Custom reports
7.9
79%
18 Ratings
6.0
60%
1 Rating
Analytics
8.4
84%
20 Ratings
4.0
40%
1 Rating
Survey Administration & Security
8.8
AskNicely
88%
7.5
LimeSurvey
75%
AskNicely ranks higher in 2/2 features
AskNicely ranks higher in 2/2 features
Access controls
8.9
89%
18 Ratings
8.0
80%
1 Rating
Compliance
8.7
87%
15 Ratings
7.0
70%
1 Rating
Survey Distribution
8.4
AskNicely
84%
8.0
LimeSurvey
80%
AskNicely ranks higher in 2/2 features
AskNicely ranks higher in 2/2 features
Vendor-offered crowdsourcing
8.1
81%
5 Ratings
8.0
80%
1 Rating
Respondent restrictions
8.6
86%
13 Ratings
8.0
80%
1 Rating
Attribute Ratings
- LimeSurvey is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.9
AskNicely
89%
26 Ratings
10.0
LimeSurvey
100%
1 Rating
Likelihood to Recommend
AskNicely
AskNicely is well suited for surveying customers about how they are feeling about your product. This can be their overall feeling or after they have taken a certain action. E.g. used a particular feature. It's not designed for getting through customer feedback, rather gauging satisfaction. You will need to follow up with other survey methods for detailed feedback.
Product Manager
Spotlight ReportingComputer Software, 11-50 employees
LimeSurvey
For a cost-effective online survey solution, LimeSurvey is excellent. While it cannot compete with high-end, expensive software like Qualtrics, it does a great job.
CEO (Chief Executive Officer)
DataMax, LLCMarket Research, 1-10 employees
Pros
AskNicely
- NPS Surveys - Easy to access and use and branded for our company.
- Analytics - AskNicely provides simple and robust analytics for identifying trends in data.
- Workflows - AskNicely uniquely provides automated workflows in response to NPS results. This means teams like customer success and marketing can spend less time reacting and researching and more time working to create programs that drive more business and improve our customer experience.
Director of Customer Success
Imprev, Inc.Computer Software, 11-50 employees
LimeSurvey
- Ease of use.
- Customizable.
CEO (Chief Executive Officer)
DataMax, LLCMarket Research, 1-10 employees
Cons
AskNicely
- Integrations could always be another but they do a nice job getting Asknicely and CRM’s talking nicely to one another
- I’d like to see more resources on how to take small businesses to the next level of CX execution using NPS and AskNicely
- More, not fewer plan options
CEO (Chief Experience Officer), ASBC
LTC Customer Experience ConsultingNon-Profit Organization Management, 51-200 employees
LimeSurvey
- Limited email handling.
- Some customizations are difficult.
CEO (Chief Executive Officer)
DataMax, LLCMarket Research, 1-10 employees
Pricing Details
AskNicely
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—AskNicely Editions & Modules
—
Additional Pricing Details
—LimeSurvey
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$34 per month
LimeSurvey Editions & Modules
Edition
Free | $01 |
---|---|
Basic | $342 |
Expert | $293 |
Enterprise | $743 |
Corporate | custom pricing |
- per month
- per month (billed monthly)
- per month (billed annually)
- none
Additional Pricing Details
Free 25 responses/month 10 MB upload storage 30+ question types 80+ languages Panel integration Question editor Skip logic and branching Piping and micro-tailoring Survey management GDPR compliance Custom survey design Data export Excel, CSV, R, Stata, SPSS, Word, & PDF API access Basic ($34/month, billed monthly) Everything in Free + 1000 responses/month 250 MB upload storage white-label surveys email support Expert ($29/ month, billed annually) ($348 annually) Everything in Free + 10,000 responses/year 1 GB upload storage email support white-label surveys removal of LimeSurvey branding 1 alias domain Enterprise ($74/month, billed annually) ($888 a year) Everything in Free + 100,000 responses/year 3 GB upload storage priority email support white-label surveys removal of LimeSurvey branding 2 alias domains Corporate (custom)Alternatives Considered
AskNicely
We are still evaluating SurveyMonkey against AskNicely, but initial results would seem to favor the latter. For ease-of-use, flexibility, and easily accessible analytics, AskNicely wins on all counts. Both have robust outreach engines, and there are limitations and pros/cons on each application. It is at least a very competitive match up, and I would hesitate to besmirch one tool over the other. SurveyMonkey users would benefit from giving AskNicely a once-over, though.
Manager, Customer Advocacy
MagViewInformation Technology and Services, 51-200 employees
LimeSurvey
LimeSurvey was much cheaper than Qualtrics but certainly less powerful. From a survey standpoint, it has more capabilities than SurveyMonkey and Zoho. LimeSurvey has no reporting or analytic capabilities.
CEO (Chief Executive Officer)
DataMax, LLCMarket Research, 1-10 employees
Return on Investment
AskNicely
- Ask Nicely is just for internal use and we don't monitor it in relevance to GMV
- Ask Nicely is a good way to provide quantifiable goals in customer service which is often qualitative
- Ask Nicely is a great way to follow up with all customers who have not had a good experience

Verified User
Representative in Customer Service
Design Company, 11-50 employeesLimeSurvey
- LimeSurvey costs are extremely low.
- Some limitations have restricted our potential business.
CEO (Chief Executive Officer)
DataMax, LLCMarket Research, 1-10 employees