Aspect Unified IP vs. Dixa
Aspect Unified IP vs. Dixa
Product | Rating | Most Used By | Product Summary | Starting Price |
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Aspect Unified IP | N/A | Aspect Software headquartered in Massachusetts offers Aspect Unified UP, a call center solution for enterprise contact centers. It supports an omnichannel customer experience across voice, email, chat, SMS, IM, and social channels. | N/A | |
Dixa | N/A | Dixa, headquartered in Copenhagen, offers their VoIP and call center software, featuring browser based phone, email, and live chat, intelligent skill-based call routing and other agent management tools, queue management and prioritization, and other features designed to provide scalable customer support for ecommerce and small businesses. | $39 per month per user |
Aspect Unified IP | Dixa | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | All pricing plans are billed annually with a 5 seat minimum. Monthly pricing is available upon request (includes a surcharge). Many product add-ons available: - Dixa Chatbot - Dixa Quality and Insights - Collaboration Users - Seasonal Agents Service add-ons - Active Guidance: Dixa Platform - Active Guidance: Chatbot & Automation - Custom Card Integration | ||||||||||||||
More Pricing Information |
Aspect Unified IP | Dixa | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Aspect Unified IP | Dixa | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Aspect Unified IP | Dixa | |
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Likelihood to Recommend | 7.0 (4 ratings) | 9.3 (4 ratings) |
Likelihood to Renew | 7.0 (1 ratings) | - (0 ratings) |
Aspect Unified IP | Dixa | |
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Likelihood to Recommend | Alvaria, Inc (Aspect Software + Noble Systems) | Dixa |
Pros | Alvaria, Inc (Aspect Software + Noble Systems) | Dixa |
Cons | Alvaria, Inc (Aspect Software + Noble Systems) | Dixa |
Likelihood to Renew | Alvaria, Inc (Aspect Software + Noble Systems) | Dixa No answers on this topic |
Alternatives Considered | Alvaria, Inc (Aspect Software + Noble Systems) | Dixa |
Return on Investment | Alvaria, Inc (Aspect Software + Noble Systems) | Dixa |
ScreenShots | Dixa Screenshots |