What users are saying about

Asset Panda

4 Ratings

SysAid

21 Ratings

Asset Panda

4 Ratings
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Score 9.5 out of 101

SysAid

21 Ratings
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Score 7.6 out of 101

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Likelihood to Recommend

Asset Panda

Asset Panda is good for a non profit because you can add any categories to the asset such as funding source, check number, or anything else you may need to track for grant purposes. It calculates straight line depreciation so if you are using a more complex depreciation method it will not calculate this for you.
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SysAid

Well suited to organisations that only want to manage a service desk, not really suited for DevOps. Difficult to implement a solution across multiple teams.
No photo available

Feature Rating Comparison

Incident and problem management

Asset Panda
SysAid
7.3
Organize and prioritize service tickets
Asset Panda
SysAid
9.0
Expert directory
Asset Panda
SysAid
7.3
Service restoration
Asset Panda
SysAid
7.0
Self-service tools
Asset Panda
SysAid
6.0
Subscription-based notifications
Asset Panda
SysAid
6.9
ITSM collaboration and documentation
Asset Panda
SysAid
7.3
ITSM reports and dashboards
Asset Panda
SysAid
8.0

ITSM asset management

Asset Panda
SysAid
6.0
Configuration mangement
Asset Panda
SysAid
6.5
Asset management dashboard
Asset Panda
SysAid
6.5
Policy and contract enforcement
Asset Panda
SysAid
4.9

Change management

Asset Panda
SysAid
7.7
Change requests repository
Asset Panda
SysAid
8.0
Change calendar
Asset Panda
SysAid
7.0
Service-level management
Asset Panda
SysAid
8.0

Pros

  • It is great for a non profit organization because you can add any columns you need to the asset. For example, I have added a funding source column to sort different grants that have paid for our assets.
  • Asset Panda provides the depreciation calculation for you.
  • The software is easy to maneuver. It can be easily searched and sorted by type of asset/date or any category you create.
  • You can add and track non depreciable items as well. Reports can be ran for just depreciable assets when needed so this will not interfere with you depreciable asset listing.
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  • Allows users to submit specific requests(by department, by project, by production piece).
  • Communicate to our department when new requests have come in or when changes have been made to requests.
  • Export information.
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Cons

  • When entering dates, the first available date is 2005. If you have assets that predate this, you cannot enter an accurate date. This also interferes with you depreciation in the software.
  • We tag all products with an ID number. However we started also adding bar code tags. Since they were both considered an asset IDs, we lost some of ID numbers when we scanned the bar codes. It was too easy to loose data.
  • I use straight line depreciation so this product is perfect for our company; however, if you added other depreciation methods that may attract more customers.
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  • Sometimes support has not met our expectations. Response time can be longer than we'd like. Also a particular bug that was causing us issues took much longer to resolve than we were led to believe.
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Usability

No score
No answers yet
No answers on this topic
SysAid3.0
Based on 1 answer
It definitely requires a lot of getting used to. The layout and UI is very technical. I could imagine IT people would get a grasp of it quickly, but regular end users not so much.
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Alternatives Considered

Asset Panda is great for fixed assets or small businesses. I have also used inventory in a retail environment where product coming in and out need to be tracked. I wouldn't recommend it for an extremely high volume business.
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These both were more than comparable to it.
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Return on Investment

  • I use this software for a non profit so there is no return on investment. However, it has helped us with grant reporting. Some grants need us to track assets and depreciation that their funds purchased and this software has been very helpful.
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  • It made management realize how much work some people were doing compared to others and when we needed to hire more help.
  • For our small company, the costs got to be too much.
  • The help desk was helpful, but they had odd hours since they are based in Isreal. I swear one day it sounded like someone was calling me from the back of a pickup truck that had chickens on it.
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Pricing Details

Asset Panda

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SysAid

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details