What users are saying about

AT&T Office@Hand vs Intermedia AnyMeeting Pro

AT&T Office@Hand
13 Ratings
Intermedia AnyMeeting Pro
16 Ratings

AT&T Office@Hand

13 Ratings
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Score 2.7 out of 100

Based on 13 reviews and ratings

Intermedia AnyMeeting Pro

16 Ratings
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Score 9 out of 100

Based on 16 reviews and ratings

Feature Set Ratings

  • Intermedia AnyMeeting Pro ranks higher in 1 feature set: Performance & Compatibility of Online Events Software

Performance & Compatibility of Online Events Software

6.0

AT&T Office@Hand

60%
8.8

Intermedia AnyMeeting Pro

88%
Intermedia AnyMeeting Pro ranks higher in 4/4 features
Intermedia AnyMeeting Pro ranks higher in 4/4 features

High quality audio

6.0
60%
1 Rating
9.4
94%
10 Ratings

High quality video

N/A
0 Ratings
9.4
94%
10 Ratings

Low bandwidth requirements

N/A
0 Ratings
7.6
76%
9 Ratings

Mobile support

N/A
0 Ratings
8.8
88%
5 Ratings

Screen Sharing

AT&T Office@Hand

Feature Set Not Supported
N/A
8.2

Intermedia AnyMeeting Pro

82%
Intermedia AnyMeeting Pro ranks higher in 1/1 features
Intermedia AnyMeeting Pro ranks higher in 1/1 features

Desktop sharing

N/A
0 Ratings
8.2
82%
10 Ratings

Online Meetings / Events

AT&T Office@Hand

Feature Set Not Supported
N/A
9.4

Intermedia AnyMeeting Pro

94%
Intermedia AnyMeeting Pro ranks higher in 5/5 features
Intermedia AnyMeeting Pro ranks higher in 5/5 features

Calendar integration

N/A
0 Ratings
8.8
88%
6 Ratings

Meeting initiation

N/A
0 Ratings
9.4
94%
9 Ratings

Integrates with social media

N/A
0 Ratings
10.0
100%
1 Rating

Record meetings / events

N/A
0 Ratings
9.0
90%
6 Ratings

Slideshows

N/A
0 Ratings
9.9
99%
5 Ratings

Online Events Collaboration

AT&T Office@Hand

Feature Set Not Supported
N/A
9.6

Intermedia AnyMeeting Pro

96%
Intermedia AnyMeeting Pro ranks higher in 3/3 features
Intermedia AnyMeeting Pro ranks higher in 3/3 features

Live chat

N/A
0 Ratings
9.4
94%
10 Ratings

Audience polling

N/A
0 Ratings
9.9
99%
3 Ratings

Q&A

N/A
0 Ratings
9.4
94%
6 Ratings

Online Events Security

AT&T Office@Hand

Feature Set Not Supported
N/A
10.0

Intermedia AnyMeeting Pro

100%
Intermedia AnyMeeting Pro ranks higher in 3/3 features
Intermedia AnyMeeting Pro ranks higher in 3/3 features

User authentication

N/A
0 Ratings
10.0
100%
2 Ratings

Participant roles & permissions

N/A
0 Ratings
10.0
100%
6 Ratings

Confidential attendee list

N/A
0 Ratings
10.0
100%
4 Ratings

Attribute Ratings

  • Intermedia AnyMeeting Pro is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

1.0

AT&T Office@Hand

10%
2 Ratings
9.4

Intermedia AnyMeeting Pro

94%
10 Ratings

Usability

AT&T Office@Hand

N/A
0 Ratings
9.4

Intermedia AnyMeeting Pro

94%
2 Ratings

Support Rating

AT&T Office@Hand

N/A
0 Ratings
9.4

Intermedia AnyMeeting Pro

94%
2 Ratings

Likelihood to Recommend

AT&T Office@Hand

If I could rate AT&T Office at Hand less than zero I would. Billing is a mystery. Forget about trying to manage your account through an online login. It took me WEEKS to even get one setup, and that required assistance from my original sales rep (whom we've never met.) Since we've been using this service, I get 2 emails a week from other AT&T sales reps trying to sell me the same service I've already bought. As an administrator and a user of the services we get from AT&T, I have to keep up with FOUR logins: My user login for my softphone My admin login to manage other softphone users My login to pay for our internet service to our office location My login to see invoices and manage the billing for Office at Hand -- THIS LOGIN HAS NEVER WORKED ONE SINGLE TIME When I've tried to call the number listed on my paper bill, I get routed to non-English speakers who have hung up on me 3 times. It would be convenient if I could set up automatic billing for Office At Hand online, but since the login never works, that's impossible. Also, now I don't trust anything about the system to give them my credit card or a bank routing number. My next bill is due in less than 10 days, and I still don't have the paper bill in my hand to reference the (always changing) amount so I can mail the check-in time. STAY AWAY. THIS SERVICE IS EXTREMELY DIFFICULT TO MANAGE. Sign up for Office At Hand if you want to waste HOURS doing simple tasks....like trying to pay your bill.

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Janet Mobley | TrustRadius Reviewer
Janet Mobley
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Intermedia AnyMeeting Pro

AnyMeeting Pro is an easy-to-use tool and it is very resourceful as it comes with most features you would need for video conferencing and basic interactions. AnyMeeting conferencing eases most video conferencing issues. Most users can perform a video conferencing session at any time for strategy meetings or large groups. One of the features we enjoyed was seeing so many coworker's faces during the pandemic. It kept us connected with everyone.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

AT&T Office@Hand

  • [I think] they do nothing well.
  • They do not respond timely, and they fix very few issues.
  • I had to go out and hire an IT person just so he could do their job for them.
  • They could not even port our numbers correctly.
  • They lost two of my numbers.
  • I have lost thousands of dollars in business because of them.

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mark strunk | TrustRadius Reviewer
mark strunk
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Intermedia AnyMeeting Pro

  • Ease of use -- setting up a meeting is quick and simple, and so is presenting. PowerPoints can be pre-loaded into the system and displayed/controlled without screen-sharing. Questions and Answers are easily managed in a platform that allows you to view them in a single pane and dismiss them as you answer.
  • Customization of registration forms -- gather the information you need from your registrants.
  • Live Chat is always quick and helpful.
  • The webinar system is browser-based, even for presenters, so you can present from anywhere without needing to download an application.
  • Built-in time zone converter on our webinar registration pages is useful, as we invite companies worldwide to our webinars.

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

AT&T Office@Hand

  • Customer service is NON EXISTENT
  • Setup was PAINFUL
  • Online account access is horrible, and most of the time doesn't work
  • As an admin of the system, I require 4 different logins to manage it
  • We've been on the system for 5 months, and I have NEVER been able to pay my bill online
  • Online account management just doesn't exists

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Janet Mobley | TrustRadius Reviewer
Janet Mobley
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Intermedia AnyMeeting Pro

  • It could be clearer, from an admin standpoint, which meeting options allow you to record, prior to setting up the meeting. I don't use it frequently enough to remember which type of meeting will allow me to record, and it takes an extra minute to figure this out when I schedule meetings ahead of time.

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Hallie Bulkin | TrustRadius Reviewer
Hallie Bulkin
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Pricing Details

AT&T Office@Hand

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

AT&T Office@Hand Editions & Modules

—
Additional Pricing Details
—

Intermedia AnyMeeting Pro

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$9.99 per month per user

Intermedia AnyMeeting Pro Editions & Modules

Edition
StarterFree1
Lite9.991
Pro12.991
Enterprise17.991
  1. per month per user
Additional Pricing Details
The monthly price on each plan reduces as the number of users increases.

Usability

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Intermedia AnyMeeting Pro

Intermedia AnyMeeting Pro 9.4
Based on 2 answers
I give it a nine due to no fault really of the software. It mostly has to deal with buffering and bandwidth issues that could cause the program to not perform as promised. However, this is an area where most also fail. Our current software is horrible in comparison. Not being a decision-maker keeps us from enjoying AnyMeeting Pro on a more common basis. I would rather use this than Teams.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

AT&T Office@Hand

No score
No answers yet
No answers on this topic

Intermedia AnyMeeting Pro

Intermedia AnyMeeting Pro 9.4
Based on 2 answers
Never had to deal with customer support myself. I was told by our tech team that they were pretty responsive and again most issues could not be resolved due to the bandwidth of those attending meetings. The higher the bandwidth the more amazing the performance and the overall meeting flow and results.

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Anonymous | TrustRadius Reviewer
Verified User
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Alternatives Considered

AT&T Office@Hand

Horrible. Collaberate was a little slow at times in responding, but they never just left us hanging with unresolved issues. I am now going with a local guy so I do not have to deal with this stuff. I get very irritated when I am transferred to someone over seas that English is not their first language, and they are working off of a script.Although some of them were more helpful than my assigned migration person.

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mark strunk | TrustRadius Reviewer
mark strunk
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Intermedia AnyMeeting Pro

AnyMeeting's free version beats Zoom's free version because of the time limit Zoom imposes on free meetings. However, when going for a paid version, Zoom outperforms AnyMeeting's paid version. The video quality seems to be higher in Zoom. There is also more features available in Zoom as a whole, and I've never had someone not be able to join the Zoom meeting.

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Chianne Shepherd | TrustRadius Reviewer
Chianne Shepherd
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Return on Investment

AT&T Office@Hand

  • I wish I had never switched from my local VOIP phone provider
  • Office at Hand is a mistake I wish I'd never made

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Janet Mobley | TrustRadius Reviewer
Janet Mobley
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Intermedia AnyMeeting Pro

  • AnyMeeting made it easier and faster for me and my team to set up online meetings and conference calls, thus saving quite a bit of time.
  • Due to some over runs of meetings, I have to have a back up service just in case.

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Alex Dukhovny | TrustRadius Reviewer
Alex Dukhovny
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Screenshots

AT&T Office@Hand

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