AT&T Office@Hand vs Intermedia AnyMeeting Pro

• It can handle multiple simultaneous voices very efficiently.
• Access across multiple devices seamlessly.
• The voice clarity is not compromised at all.

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• Stability - It's an amazingly dependable software, I don't believe I have experienced any issues with the tool, other than related to internet connection.
• User Experience - One screen for everything you need to schedule, check recordings, or start a call right away, with lovely UI and you don't need to spend a lot of time figuring it out. It's quite easy to use and communicate with it.
• History & recordings - Records are important in business and being able to record and consult a history of calls is of great help when doing analysis or transcribing a client's requirements discussed during a call.

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• It can include the video facility as well making it a wholesome experience for users.
• It sometimes malfunctions when the limited number of participants exceed.
• Early logins create an unwanted advantage to some participants. It should not be.

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• Viewers in China cannot access our webinars, and this is a large market for us. Not sure if there is anything to be done about this from AnyMeeting's side of if this is strictly due to Chinese regulation. However, China can access GoToWebinar.
• Allowing multiple tracking URLs for one webinar would be useful to see which marketing campaigns our registrants are coming from.
• AnyMeeting used to have a feature where you could input a YouTube URL and easily play the video during a webinar within a pane without screen-sharing. This feature has been removed, and it was useful for us.
• AnyMeeting seems to use a lot of computer memory and can crash on older or slower computers. This has happened to us in the middle of a webinar before. We have since started using specific, newer, faster computers when giving webinars. We also close other high-memory programs when presenting, like Skype.

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• There has been not one positive thing I can say about Office at Hand.
• [I feel] they have been nothing but an issue.
• My assigned customer service rep [seems to be] lacking if follow-up, follow through, knowledge of the product, and just seems to not care.
• When I get his boss, I usually get some resolution, but only some, and then I pushed by her back to him.
• Believe nothing they say and carve out hours to deal with them on the phone or by email.

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• AnyMeeting made it easier and faster for me and my team to set up online meetings and conference calls, thus saving quite a bit of time.
• Due to some over runs of meetings, I have to have a back up service just in case.

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