Overall Satisfaction with AT&T Office@Hand
We Office at Hand for our business phone system. The "softphones" allow my staff to make calls from their computers, or from an app on their cell phones. The software allows us to have published business phone numbers that are not my staff's personal cell phone numbers. This system replaced a VOIP system with physical phones.
- Receiving phone calls
- Making phone calls
- Customer service is NON EXISTENT
- Setup was PAINFUL
- Online account access is horrible, and most of the time doesn't work
- As an admin of the system, I require 4 different logins to manage it
- We've been on the system for 5 months, and I have NEVER been able to pay my bill online
- Online account management just doesn't exists
- receiving calls
- receiving voicemails
- I wish I had never switched from my local VOIP phone provider
- Office at Hand is a mistake I wish I'd never made
Do you think AT&T Office@Hand delivers good value for the price?
No
Are you happy with AT&T Office@Hand's feature set?
No
Did AT&T Office@Hand live up to sales and marketing promises?
No
Did implementation of AT&T Office@Hand go as expected?
No
Would you buy AT&T Office@Hand again?
No