AT&T Workforce Manager vs. SAP Fieldglass

Any organization that is collecting any kind of data in the field, especially if they're using paper forms, should strongly consider switching to AT&T if only for their Wireless Forms. Wireless Forms is the most powerful tool in AT&T Workforce Manager. Combine that with Timekeeping and Intelligent Tracking to really improve efficiency and accountability.

Incentivized

SAP Fieldglass helps our company to efficiently manage external workforce, reduce costs, ensure compliance with labor laws and improve overall productivity. It integrates seamlessly with SAP and other enterprise resource planning systems. It also easily connects with human resources management systems for a unified view of the workforce. It monitors and manage budgets for projects and departments using temporary workers.

Incentivized

• Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
• Intelligent tracking provides a location any time a user is moving or performs any action.
• Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.

Incentivized

• Contingent labor process, starting from the job posting to final candidate onboarding
• Supplier and Customer collaboration options in the system
• Configuration options for customers
• Management of service delivery and service contract setups
• Option to establish a true end-to-end process (from source2contract to final payment)

• It is currently not possible to create mass geofence alerts. Alerts need to be created per geofence. This can be a big undertaking for organizations with many addresses.

Incentivized

• The simple display and way you navigate the jobs page is not very intuitive. There could be better information displayed than what is there, and it doesn't always make sense in how you move from one page to another.
• I really don't like the requirement of the last 5 digits of a candidate's social security number for the "Security ID." Some candidates are reluctant to give that out, when paired with their birth day (also required). I'm not sure why this couldn't be a different piece of information - last 5 of the primary phone number, for example.
• Some of the field are not well-defined. For example. there is a Resume field, then an Attachments field. And the rate section isn't 100% clear, especially when entering overtime rates or discounted rates.

Incentivized

Again, Fieldglass is a strong contender but Fieldglass can be difficult at times to work with and not as supportive as I'd like. As so, I'd be willing to try Beeline or other top competitors

Incentivized

The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.

Incentivized

Great SAP system to use on multiple project data protection and preparation of clear reports and financial analytics gathering the SAP solution is effective. Through the platform, all our project documents are easy to access and upload, and to manage activities and project assets allocated via the platform are excellent.

Incentivized

• With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.

Incentivized

• Fieldglass has returned significant RoI in terms of reduced rates, reduced number of suppliers and reduced numbers of workers.
• Fieldglass has simplified and automated the non-employee processes for managers creating more capacity for them to focus on more added value work.
• Fieldglass has helped reduce the risk and exposure to non-compliant suppliers and spend.