What users are saying about
6 Ratings
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Score 9.1 out of 100
41 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • AT&T Workforce Manager is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

AT&T Workforce Manager

88%
3 Ratings
8.6

SAP Fieldglass

86%
7 Ratings

Likelihood to Renew

AT&T Workforce Manager

N/A
0 Ratings
7.0

SAP Fieldglass

70%
2 Ratings

Usability

5.0

AT&T Workforce Manager

50%
1 Rating

SAP Fieldglass

N/A
0 Ratings

Support Rating

9.2

AT&T Workforce Manager

92%
3 Ratings

SAP Fieldglass

N/A
0 Ratings

Likelihood to Recommend

AT&T Workforce Manager

AT&T Workforce Manager would be an exceptional product if it had enhanced capabilities such as electronic signatures and a customer database. The tracking features really helped out our office with payroll and dispatching.
Tammy Gutierrez | TrustRadius Reviewer

SAP Fieldglass

Where SAP Fieldglass does well:
  • Speed through process automation
  • Increased visibility
    on the service delivery
  • Smart processing and operational
    efficiency
    (digital contract creation, pre-defined workflows, automated PO creation and
    confirmations)
  • Better compliance
    and adherence to contract terms using standardized contract/SOW templates and
    enforced rate cards Better transparency
    on the process stage through process tracking Integrated process from bidding to payment
Overall Fieldglass can be used in the areas where an external workforce is involved, whether these are contingent labor resources or services. For material/goods related contracts (software, etc.) the system is in our opinion not suitable.
Erika Thier | TrustRadius Reviewer

Pros

AT&T Workforce Manager

  • Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
  • Intelligent tracking provides a location any time a user is moving or performs any action.
  • Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.
Anonymous | TrustRadius Reviewer

SAP Fieldglass

  • Fieldglass does a good job of displaying the jobs that are open, and allows for vendors to quickly determine the status of the jobs, the location, posting dates, and how many candidates you have submitted for each one.
  • Fieldglass does allow some filtering and search capabilities. When you get to a large number of jobs on which you are working, that is invaluable in keeping organized. Many other VMSs do not do a good job of this.
  • The submittal process, of attaching a candidate to a specific job, is fairly short and straightforward. That's important because it saves time. Many VMSs take forever to get a candidate through, and are not intuitive at all. Fieldglass is better than most in that regard.
Elias Cobb | TrustRadius Reviewer

Cons

AT&T Workforce Manager

  • It would not integrate with our business forms.
  • No contact data base
  • No inventory tracking
Tammy Gutierrez | TrustRadius Reviewer

SAP Fieldglass

  • Fieldglass could sharpen and update the User Interface; including broadening the functionality of their different apps.
  • Fieldglass could enhance their analytical capability, making it easier to visualise and analyse all worker types in one place.
  • Fieldglass would benefit from developing more AI into the SoW creation wizard to help improve the quality of SoW content.
David Tipple | TrustRadius Reviewer

Pricing Details

AT&T Workforce Manager

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SAP Fieldglass

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

AT&T Workforce Manager

No score
No answers yet
No answers on this topic

SAP Fieldglass

SAP Fieldglass 7.0
Based on 2 answers
Again, Fieldglass is a strong contender but Fieldglass can be difficult at times to work with and not as supportive as I'd like. As so, I'd be willing to try Beeline or other top competitors
Anonymous | TrustRadius Reviewer

Usability

AT&T Workforce Manager

AT&T Workforce Manager 5.0
Based on 1 answer
AT&T Workforce Manager is pretty to look at, but it performs at a lower level than others of its category.
Tammy Gutierrez | TrustRadius Reviewer

SAP Fieldglass

No score
No answers yet
No answers on this topic

Support Rating

AT&T Workforce Manager

AT&T Workforce Manager 9.2
Based on 3 answers
The customer experience/service department and technical support teams work through any situations that arise. They are responsive and provide excellent service.
Anonymous | TrustRadius Reviewer

SAP Fieldglass

No score
No answers yet
No answers on this topic

Alternatives Considered

AT&T Workforce Manager

AT&T Workforce Manager and Corrigo Field Service Mananger (FSM) have a lot of similar qualities. However, we decided to switch to Corrigo FSM because we were able to get electronic signatures and import our customer database. I liked the ease of movement within AT&T Workforce Manager better than that of Corrigo FSM. AT&T Workforce Manager is more aesthetically pleasing and easier to navigate.
Tammy Gutierrez | TrustRadius Reviewer

SAP Fieldglass

The easy understanding of the whole platform concept and how SAP Fieldglass help[s] manage different things with effective capabilities. The planning using SAP Fieldglass is good, and the contract management tools also are good and reliable. For the project budgeting via SAP Fieldglass ,results to the accurate calculation and the order management experience is perfect.
Grace Shannon | TrustRadius Reviewer

Return on Investment

AT&T Workforce Manager

  • With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.
Anonymous | TrustRadius Reviewer

SAP Fieldglass

  • Easy to use. the more recent updates to system have increased overall productivity.
  • Bill rate feature has allowed our group to be more conscous of increasing margins
  • Systems allow us to see view some of our competitions activity.
Sean Pennel | TrustRadius Reviewer

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