AT&T Workforce Manager vs SAP Fieldglass

• Wireless Forms gives users the ability to digitize any paper form. You can include text, number, camera, audio, and bar codes, among other fields.
• Intelligent tracking provides a location any time a user is moving or performs any action.
• Robust reporting provides actionable data that organizations can use to make strategic decisions regarding their fleet and workforce.

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• Fieldglass does a good job of displaying the jobs that are open, and allows for vendors to quickly determine the status of the jobs, the location, posting dates, and how many candidates you have submitted for each one.
• Fieldglass does allow some filtering and search capabilities. When you get to a large number of jobs on which you are working, that is invaluable in keeping organized. Many other VMSs do not do a good job of this.
• The submittal process, of attaching a candidate to a specific job, is fairly short and straightforward. That's important because it saves time. Many VMSs take forever to get a candidate through, and are not intuitive at all. Fieldglass is better than most in that regard.

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• It would not integrate with our business forms.
• No contact data base
• No inventory tracking

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• Not very many major releases (only 3) while other technologies are changing more often
• Help desk is quick to close a case without providing a full detailed logical explanation (they just state something even if it doesn't make sense)
• Admin section is confusing as a lot of configurations are "hidden" even from an Admin view
• Employees appear overburdened therefore are not as responsive as needed (i.e. Operations Consultants)

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• With AT&T Workforce Manager I've helped government and private organizations save money by identifying idle time in fleets, reducing data collection time in the field, and cutting on employees padding their timesheets.

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• I would have to say Fieldglass has made a positive impact, only in that having access to it has opened up some client relationships we didn't have before. I am a vendor to clients using Fieldglass, so I can't really report on the financial successes they may have had by implementing it.
• The negative side to Fieldglass, or any VMS, really, from an agency perspective is that it cuts out manager contact. That has a negative impact, both to the agency and the hiring manager. No longer can the managers really explain what they need, and no longer can an agency understand the req deeply. We have to work off of a scrubbed job description which is generally pretty vanilla.

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