Atera vs. ConSol CM/Helpdesk
Atera vs. ConSol CM/Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Atera | N/A | Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it features dozens of integrations with familiar tools. Its pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they… | $99 per month per user | |
ConSol CM/Helpdesk | Mid-Size Companies (51-1,000 employees) | Workflow-based IT help desk and support software with self-service portal The software solution ConSol CM/Helpdesk offers users important functionalities for IT support and helpdesk for customers and employees. Incidents and inquiries can be processed and solved. The causes of malfunctions can be analyzed in a targeted manner. Incoming inquries via e-mail, web form or self-service portal are automatically recorded and case-dependant - by workflow logic - forwarded to the… | $23.50 Full version inkl. 5 concurrent user |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | Unlimited devices. Prices per user, per month, billed annually. | — | ||||||||||||||
More Pricing Information |
Atera | ConSol CM/Helpdesk | |
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Top Pros | No answers on this topic | |
Top Cons |
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Application Performance Management |
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Monitoring Tasks |
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Management Tasks |
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Remote Access |
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Atera | ConSol CM/Helpdesk | |
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Small Businesses | Panda Systems Management Score 9.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Atera | ConSol CM/Helpdesk | |
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Likelihood to Recommend | 9.2 (94 ratings) | - (0 ratings) |
Likelihood to Renew | 9.5 (4 ratings) | - (0 ratings) |
Usability | 9.4 (41 ratings) | - (0 ratings) |
Support Rating | 9.0 (5 ratings) | - (0 ratings) |
Atera | ConSol CM/Helpdesk | |
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Likelihood to Recommend | Atera | ConSol Consulting & Solutions Software GmbH No answers on this topic |
Pros | Atera | ConSol Consulting & Solutions Software GmbH No answers on this topic |
Cons | Atera | ConSol Consulting & Solutions Software GmbH No answers on this topic |
Likelihood to Renew | Atera | ConSol Consulting & Solutions Software GmbH No answers on this topic |
Usability | Atera | ConSol Consulting & Solutions Software GmbH No answers on this topic |
Support Rating | Atera | ConSol Consulting & Solutions Software GmbH No answers on this topic |
Alternatives Considered | Atera | ConSol Consulting & Solutions Software GmbH No answers on this topic |
Return on Investment | Atera | ConSol Consulting & Solutions Software GmbH No answers on this topic |
ScreenShots | Atera Screenshots | ConSol CM/Helpdesk Screenshots |