Atera vs. Google Endpoint Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atera
Score 8.8 out of 10
N/A
Atera is presented as an Agentic AI platform for IT management, that offers a digital workforce of AI agents that proactively and autonomously support entire IT operations. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, and automation, so IT teams and MSPs can manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Atera has shifted focus from automation to AI-powered autonomy in IT. With…
$139
per month per user
Google Endpoint Management
Score 10.0 out of 10
N/A
Google Endpoint Management is a UEM / MDM solution that controls access to company Google Workspaces, and provides security functionality for Android and iOS mobile devices, as well as Windows and macOS accessing resources or tools remotely. Features include screen or device lock, remote data wipe, limiting access based on device type or user, remote user logout, and centralized management of devices through a Google Workspace admin console. There is no cost for Google Endpoint…
$6
per month
Pricing
AteraGoogle Endpoint Management
Editions & Modules
MSP - Pro
$129
per month (billed annually) per user
IT Department - Professional
$149
per month (billed annually) per user
MSP - Growth
$179
per month (billed annually) per user
IT Department - Expert
$189
per month (billed annually) per user
MSP - Power
$209
per month (billed annually) per user
IT Department - Master
$219
per month (billed annually) per user
Google Workspace - Business Starter
$6
Per User / Per Month
Google Workspace - Business Standard
$12
Per User / Per Month
Google Workspace - Business Plus
$18
Per User / Per Month
Offerings
Pricing Offerings
AteraGoogle Endpoint Management
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUnlimited devices.
More Pricing Information
Community Pulse
AteraGoogle Endpoint Management
Features
AteraGoogle Endpoint Management
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Atera
10.0
1 Ratings
32% above category average
Google Endpoint Management
-
Ratings
Virtualization monitoring10.01 Ratings00 Ratings
IT Asset Discovery10.01 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Atera
9.4
118 Ratings
24% above category average
Google Endpoint Management
-
Ratings
Remote monitoring9.1117 Ratings00 Ratings
Network device monitoring8.5104 Ratings00 Ratings
Activity Monitoring10.01 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Atera
9.2
117 Ratings
23% above category average
Google Endpoint Management
-
Ratings
Patch Management8.7116 Ratings00 Ratings
Policy-based automation8.5102 Ratings00 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Atera
7.8
1 Ratings
13% above category average
Google Endpoint Management
-
Ratings
Attended device access10.01 Ratings00 Ratings
Unattended device access10.01 Ratings00 Ratings
Mobile device access1.01 Ratings00 Ratings
Virtual device access10.01 Ratings00 Ratings
Multiple-display support7.01 Ratings00 Ratings
Multiple concurrent sessions9.01 Ratings00 Ratings
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AteraGoogle Endpoint Management
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User Ratings
AteraGoogle Endpoint Management
Likelihood to Recommend
8.8
(114 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.6
(4 ratings)
-
(0 ratings)
Usability
9.0
(62 ratings)
-
(0 ratings)
Support Rating
9.0
(5 ratings)
-
(0 ratings)
User Testimonials
AteraGoogle Endpoint Management
Likelihood to Recommend
Atera
Atera is doing well in the monitoring part as it is informing the real time ping of running devices and if any device goes down, it is informing us on the real time. It is helping us to monitor the last reboot status, current logged in users, time zone, IP addresses and other things so that we can track our end devices status. In the patching part Atera is pathing our all devices with the notification stating user to restart device at their convenient time. It is also patching our third party applications. It is good in installing and uninstalling of the third party application but limited to availability in the Atera inventory. Atera is not good in some parts such as in the patching part of applications, sometime it fails to update all 3rd party applications that were not installed via Atera. It is not good if you have to transfer a file to multiple systems at the same time.
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Google
Google Endpoint securely manages data, more so the sensitive one, by developing passwords that are strong and complex. Further, Google Endpoint remotely updates or installs software and other details. For purposes of synchronization, Google Endpoint is adequately available and helpful. Lastly, has a utility management scope, and the deployment process is simplistic.
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Pros
Atera
  • Atera is very helpful in monitoring the servers and end-user devices for high CPU, memory, hard disk uses, and temperature monitoring.
  • Atera is good at installing third-party applications and also helps to remove it from the end systems.
  • Atera is perfect for patching as you can select the patches as per your need and reject those that are not required for you or going to disturb any of your internal applications.
  • Atera is good for managing software inventory as it provides you with the complete software list that is used in your infrastructure.
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Google
  • Google Endpoint has a network support system that is wireless.
  • Further, there is remote installation or update from Google Endpoint.
  • Lastly, Google Endpoint manages data without compromise or setbacks.
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Cons
Atera
  • Atera does not yet have a MDM system, but I have been told that it is in the works!
  • Sometimes getting around the admin section of the IT side of Atera can be tricky, but the webinars and chat support help.
  • Many of the demo and onboarding agents are based in Israel, so it can be a challenge to find available times during the day while living in the United States.
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Google
  • Google Endpoint lacks proper online templates, for training.
  • Google Endpoint is not a flexible or configurable application unless the developer does.
  • Google Endpoint consumes some system space, making the device load much.
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Likelihood to Renew
Atera
As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
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Google
No answers on this topic
Usability
Atera
Atera's remote monitoring feature is one of it's best features. The laptops and servers we used it on responded quickly to our administrative task requests and made our work light. We were able to increase the resources, manage patches, windows updates and quite a few other tasks remotely and that too 24×7.
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Google
No answers on this topic
Support Rating
Atera
Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
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Google
No answers on this topic
Alternatives Considered
Atera
Because Atera is a much more effective and efficient solution to manage all our IT operations, it automates each of our business processes. It offers us the best support to respond to any problem that may arise. I think Atera is much more cost-effective and reliable; its value is justified with each function and satisfies all our business needs and requirements.
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Google
Google Endpoint has a remote control, which simplifies tasks, and it's not a must for a person to install the software on the required device. Also, Google Endpoint has a free version, and the monthly subscription amount is small. The training and installation process are all fair, effective, and effortless
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Return on Investment
Atera
  • The intuitive user interface has enabled both users and support technicians to familiarize themselves quickly with the functionality, and the learning curve is less.
  • Some features need to be accessed through documentation; they're not available directly on the dashboard.
  • Sometimes, internet access plays a significant role, whereas low connectivity is a hindrance.
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Google
  • Data safety is one of the perfect returns from Google Endpoint.
  • Inventory management ensures proper use of the company's resources.
  • Automatic installations and updates saves on time and expenses.
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ScreenShots

Atera Screenshots

Screenshot of Atera’s AI-powered solution.Screenshot of Atera's process automation.Screenshot of Atera's real-time monitoring, which gives visibility and control of the IT environment.Screenshot of Atera's ticketing, where users can deliver end-user support and issue resolution at scale.