Atera vs. Microsoft Defender External Attack Surface Management

Actually, it depends on the size of the organization. Atera is not well suited for large organizations in my point of view, and also it is not well suited where policies are very strict. But I would recommend it because of the lower cost and the rich features it has. The biggest benefit of Atera is it is cloud hosted and the cost does not depend on the number of devices you register with Atera. The cost depends on the number of licenses you have purchased.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Microsoft Defender External Attack Surface Management is particularly well-suited for discovering, inventorying, and continuously monitoring the external attack surface, especially in environments with heavy Microsoft adoption. It is less suitable as a standalone solution for internal scanning, real-time attack detection, automated remediation, or advanced application testing. Microsoft Defender External Attack Surface Management es especialmente adecuado para descubrir, inventariar y monitorear continuamente la superficie de ataque externa, sobre todo en entornos con fuerte adopción de Microsoft. Es menos adecuado como solución única para escaneo interno, detección de ataques en tiempo real, remediación automática o pruebas avanzadas de aplicaciones. Parts of this review were originally written in Spanish and have been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Atera is doing good in the monitoring part as it is monitoring our complete infrastructure from the network to servers and also the end user devices.
• Atera is good in the patching part as it is patching our Windows and Linux servers, end-user Windows systems, and third-party applications.
• Atera is good in the automation process, and we can plan the execution of any task and schedule it. We have a lot of options here from CMD to PowerShell.
• The Inventory part is also good, as we can see and download the Software and Hardware inventory from Atera. It will provide the details of all hardware and software, from OS details to applications.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Lack of visibility of external assets
• Reduction of the risk of external attacks
• Falta de visibilidad de activos externos
• Reducción del riesgo de ataques externos

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Atera is well-designed but still has some issues. In the patching part, the devices having low disk space in the C drive, will not download and install the patches. It should give room to clean the space and then patch the system.
• It has a limited number of third-party applications that can be installed through it.
• In some cases, Atera failed to update or remove those applications that were not installed through Atera itself. Only 10% we can say.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Asset Attribution and Ownership Clarity
• Risk Prioritization and Business Context
• Noise and False Positives

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Atera's remote monitoring feature is one of it's best features. The laptops and servers we used it on responded quickly to our administrative task requests and made our work light. We were able to increase the resources, manage patches, windows updates and quite a few other tasks remotely and that too 24×7.

We rate Microsoft Defender External Attack Surface Management’s overall usability as 10 out of 10 because it delivers a strong balance between depth of capability and ease of use, particularly within organizations already operating in the Microsoft security ecosystem.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The implementation was performed by the system administrator so I don't have much insight into this

Because Atera is a much more effective and efficient solution to manage all our IT operations, it automates each of our business processes. It offers us the best support to respond to any problem that may arise. I think Atera is much more cost-effective and reliable; its value is justified with each function and satisfies all our business needs and requirements.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Because Microsoft Defender External Attack Surface Management is part of the broader Microsoft Defender family (including Defender XDR, Entra ID, Azure Security, Sentinel, etc.), it:
Shares identity, endpoint, and threat context across tools
Reduces the need for custom integrations or connectors
Works in a “single pane of glass” experience for SOC analysts
Why it matters:
Organizations already invested in Microsoft security tools gain greater contextual insight and lower operational overhead.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The intuitive user interface has enabled both users and support technicians to familiarize themselves quickly with the functionality, and the learning curve is less.
• Some features need to be accessed through documentation; they're not available directly on the dashboard.
• Sometimes, internet access plays a significant role, whereas low connectivity is a hindrance.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Reduced Business Risk from Unknown External Assets
• Operational Efficiency and Cost Avoidance
• Faster Risk Identification During Change Events

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info