Atera vs. OpenText ZENworks Service Desk
Atera vs. OpenText ZENworks Service Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Atera | N/A | Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it features dozens of integrations with familiar tools. Its pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they… | $99 per month per user | |
OpenText ZENworks Service Desk | N/A | OpenText™ ZENworks Service Desk is an ITIL-based service desk solution that integrates with Unified Endpoint Management. | N/A |
Atera | OpenText ZENworks Service Desk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Unlimited devices. Prices per user, per month, billed annually. | — | ||||||||||||||
More Pricing Information |
Atera | OpenText ZENworks Service Desk | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Atera | OpenText ZENworks Service Desk | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Application Performance Management |
| |||||||||||||||||||||
Monitoring Tasks |
| |||||||||||||||||||||
Management Tasks |
| |||||||||||||||||||||
Remote Access |
|
Atera | OpenText ZENworks Service Desk | |
---|---|---|
Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Atera | OpenText ZENworks Service Desk | |
---|---|---|
Likelihood to Recommend | 9.2 (88 ratings) | - (0 ratings) |
Likelihood to Renew | 9.5 (4 ratings) | - (0 ratings) |
Usability | 9.5 (35 ratings) | - (0 ratings) |
Support Rating | 9.0 (5 ratings) | - (0 ratings) |
Atera | OpenText ZENworks Service Desk | |
---|---|---|
Likelihood to Recommend | Atera | OpenText No answers on this topic |
Pros | Atera | OpenText No answers on this topic |
Cons | Atera | OpenText No answers on this topic |
Likelihood to Renew | Atera | OpenText No answers on this topic |
Usability | Atera | OpenText No answers on this topic |
Support Rating | Atera | OpenText No answers on this topic |
Alternatives Considered | Atera | OpenText No answers on this topic |
Return on Investment | Atera | OpenText No answers on this topic |
ScreenShots | Atera Screenshots |