What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
83 Ratings
5 Ratings

Atera

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
83 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    Monitoring Tasks

    8.5

    Atera

    85%

    Pandora FMS

    Feature Set Not Supported
    N/A
    Atera ranks higher in 5/5 features

    Remote monitoring

    8.5
    85%
    51 Ratings
    N/A
    0 Ratings

    Network device monitoring

    7.8
    78%
    41 Ratings
    N/A
    0 Ratings

    Multiple Server Monitoring

    8.9
    89%
    50 Ratings
    N/A
    0 Ratings

    Multi-device monitoring

    8.7
    87%
    51 Ratings
    N/A
    0 Ratings

    Automated alerts and notifications

    8.6
    86%
    52 Ratings
    N/A
    0 Ratings

    Management Tasks

    7.8

    Atera

    78%

    Pandora FMS

    Feature Set Not Supported
    N/A
    Atera ranks higher in 4/4 features

    Patch Management

    8.0
    80%
    50 Ratings
    N/A
    0 Ratings

    Service configuration management

    7.8
    78%
    44 Ratings
    N/A
    0 Ratings

    Software and hardware inventory

    8.4
    84%
    51 Ratings
    N/A
    0 Ratings

    Policy-based automation

    7.0
    70%
    39 Ratings
    N/A
    0 Ratings

    Reporting

    8.0

    Atera

    80%

    Pandora FMS

    Feature Set Not Supported
    N/A
    Atera ranks higher in 4/4 features

    Performance data reports

    8.5
    85%
    46 Ratings
    N/A
    0 Ratings

    Customizable reporting

    7.8
    78%
    42 Ratings
    N/A
    0 Ratings

    Data visualization

    7.8
    78%
    43 Ratings
    N/A
    0 Ratings

    Risk analysis

    8.0
    80%
    35 Ratings
    N/A
    0 Ratings

    Security

    7.8

    Atera

    78%

    Pandora FMS

    Feature Set Not Supported
    N/A
    Atera ranks higher in 3/3 features

    Data backup and recovery

    7.6
    76%
    26 Ratings
    N/A
    0 Ratings

    Antivirus and malware management

    7.9
    79%
    33 Ratings
    N/A
    0 Ratings

    Administrator access control

    8.0
    80%
    83 Ratings
    N/A
    0 Ratings

    Network Performance Monitoring

    Atera

    Feature Set Not Supported
    N/A
    8.0

    Pandora FMS

    80%
    Pandora FMS ranks higher in 10/10 features

    Automated network device discovery

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Network monitoring

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Baseline threshold calculation

    N/A
    0 Ratings
    6.4
    64%
    1 Rating

    Alerts

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Network capacity planning

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Packet capture analysis

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Network mapping

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Customizable reports

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Wireless infrastructure monitoring

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Hardware health monitoring

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    Attribute Ratings

    • Pandora FMS is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.9

    Atera

    89%
    53 Ratings
    9.1

    Pandora FMS

    91%
    1 Rating

    Likelihood to Renew

    9.1

    Atera

    91%
    1 Rating

    Pandora FMS

    N/A
    0 Ratings

    Support Rating

    8.9

    Atera

    89%
    7 Ratings
    9.1

    Pandora FMS

    91%
    1 Rating

    Likelihood to Recommend

    Atera

    For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.
    Mike Ward | TrustRadius Reviewer

    Pandora FMS

    Pandora FMS adjusts to the client's need, from a simple configuration of a single server to a complex scenario with high availability support without additional licensing costs.
    Guillermo Sanchez | TrustRadius Reviewer

    Pros

    Atera

    • Easy to deploy, both in general or to a specific customer.
    • Remote management tools that are in line with every other major solution out there.
    • Real-time alerts that allow for easy monitoring of vital systems.
    • Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.
    Caleb Yankus | TrustRadius Reviewer

    Pandora FMS

    • All-in-one software
    • Flexible and easy configuration
    • Multi-platform
    • Design in PERL, CCS and HTML5
    Guillermo Sanchez | TrustRadius Reviewer

    Cons

    Atera

    • Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
    • Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
    • Integration with other remote access tools would be helpful.
    Maycon Menezes | TrustRadius Reviewer

    Pandora FMS

    • Community version small features
    Guillermo Sanchez | TrustRadius Reviewer

    Pricing Details

    Atera

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $99 per month

    Atera Editions & Modules

    Edition
    Pro$991
    Growth$1291
    Power$1691
    1. Per Technician
    Additional Pricing Details
    Unlimited devices & agents. No hidden fees. No contracts.

    Pandora FMS

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    $2,990 100 nodes

    Pandora FMS Editions & Modules

    Edition
    NMS Edition$2,9901
    Enterprise Edition$4,2501
    1. 100 nodes
    Additional Pricing Details
    Licensed for individual nodes (agents), starting from 100 nodes.

    Likelihood to Renew

    Atera

    Atera 9.1
    Based on 1 answer
    As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
    Chris Miller | TrustRadius Reviewer

    Pandora FMS

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Atera

    Atera 8.9
    Based on 7 answers
    Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
    Terry Irwin | TrustRadius Reviewer

    Pandora FMS

    Pandora FMS 9.1
    Based on 1 answer
    The support team answers very quickly. They are always willing to find a solution to any need that is required by us or one of our clients.
    Guillermo Sanchez | TrustRadius Reviewer

    Alternatives Considered

    Atera

    We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.
    Anonymous | TrustRadius Reviewer

    Pandora FMS

    Before using Pandora FMS, tests were carried out with all these tools:
    • Nagios
    • Zabbix
    • System Center Operations Manager (SCOM)
    • IBM Tivoli
    • PRTG
    • SolarWinds
    Pandora FMS allows simple customization by making adjustments to text files, developing agent add-ons without the need to be a programmer, there is no scenario where we could not take data and save it in PandoraFMS, IoT, industrial products, and everything that any client needs to monitor.
    Guillermo Sanchez | TrustRadius Reviewer

    Return on Investment

    Atera

    • The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.
    Anonymous | TrustRadius Reviewer

    Pandora FMS

    • It is a tool with an appropriate cost that allows to have results in a very limited time.
    • Having a health dashboard and alerts of important business in the company is an important differential with any other monitoring solution on the market.
    • Monitoring can be adjusted to the business, considering service SLAs and adjusting the platform according to the needs of each department of the company.
    Guillermo Sanchez | TrustRadius Reviewer

    Screenshots

    Add comparison