Atera vs Pandora FMS | TrustRadius

What users are saying about

Try for Free

Score 8.9 out of 10

Based on 83 reviews and ratings

Try for Free

Score 8.6 out of 10

Based on 5 reviews and ratings

Feature Set Ratings

Monitoring Tasks

8.5

Atera

85%

Pandora FMS

Feature Set Not Supported

N/A

Atera ranks higher in 5/5 features

Remote monitoring

8.5

85%

51 Ratings

N/A

0 Ratings

Network device monitoring

7.8

78%

41 Ratings

N/A

0 Ratings

Multiple Server Monitoring

8.9

89%

50 Ratings

N/A

0 Ratings

Multi-device monitoring

8.7

87%

51 Ratings

N/A

0 Ratings

Automated alerts and notifications

8.6

86%

52 Ratings

N/A

0 Ratings

Management Tasks

7.8

Atera

78%

Pandora FMS

Feature Set Not Supported

N/A

Atera ranks higher in 4/4 features

Patch Management

8.0

80%

50 Ratings

N/A

0 Ratings

Service configuration management

7.8

78%

44 Ratings

N/A

0 Ratings

Software and hardware inventory

8.4

84%

51 Ratings

N/A

0 Ratings

Policy-based automation

7.0

70%

39 Ratings

N/A

0 Ratings

Reporting

8.0

Atera

80%

Pandora FMS

Feature Set Not Supported

N/A

Atera ranks higher in 4/4 features

Performance data reports

8.5

85%

46 Ratings

N/A

0 Ratings

Customizable reporting

7.8

78%

42 Ratings

N/A

0 Ratings

Data visualization

7.8

78%

43 Ratings

N/A

0 Ratings

Risk analysis

8.0

80%

35 Ratings

N/A

0 Ratings

Security

7.8

Atera

78%

Pandora FMS

Feature Set Not Supported

N/A

Atera ranks higher in 3/3 features

Data backup and recovery

7.6

76%

26 Ratings

N/A

0 Ratings

Antivirus and malware management

7.9

79%

33 Ratings

N/A

0 Ratings

Administrator access control

8.0

80%

83 Ratings

N/A

0 Ratings

Network Performance Monitoring

Atera

Feature Set Not Supported

N/A

8.0

Pandora FMS

80%

Pandora FMS ranks higher in 10/10 features

Automated network device discovery

N/A

0 Ratings

9.1

91%

1 Rating

Network monitoring

N/A

0 Ratings

8.2

82%

1 Rating

Baseline threshold calculation

N/A

0 Ratings

6.4

64%

1 Rating

Alerts

N/A

0 Ratings

9.1

91%

1 Rating

Network capacity planning

N/A

0 Ratings

7.3

73%

1 Rating

Packet capture analysis

N/A

0 Ratings

7.3

73%

1 Rating

Network mapping

N/A

0 Ratings

7.3

73%

1 Rating

Customizable reports

N/A

0 Ratings

9.1

91%

1 Rating

Wireless infrastructure monitoring

N/A

0 Ratings

7.3

73%

1 Rating

Hardware health monitoring

N/A

0 Ratings

9.1

91%

1 Rating

Attribute Ratings

Pandora FMS is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Atera

89%

53 Ratings

9.1

Pandora FMS

91%

1 Rating

Atera

91%

1 Rating

Pandora FMS

N/A

0 Ratings

Atera

89%

7 Ratings

9.1

Pandora FMS

91%

1 Rating

Pros

Easy to deploy, both in general or to a specific customer.
Remote management tools that are in line with every other major solution out there.
Real-time alerts that allow for easy monitoring of vital systems.
Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.

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Caleb Yankus

CTO (Chief Technical Officer)

Last Bastion TechnologyInformation Technology & Services, 1-10 employees

View all 53 answers on this topic

All-in-one software
Flexible and easy configuration
Multi-platform
Design in PERL, CCS and HTML5

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Guillermo Sanchez

CEO, CTO & Co-Fundador

SITS SolucionesInformation Technology & Services, 1-10 employees

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Cons

Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
Integration with other remote access tools would be helpful.

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Maycon Menezes

Service Desk Technician

TekworksInformation Technology & Services, 1-10 employees

View all 53 answers on this topic

Community version small features

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Guillermo Sanchez

CEO, CTO & Co-Fundador

SITS SolucionesInformation Technology & Services, 1-10 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Starting Price

$99 per month

Atera Editions & Modules

Edition

Pro	$99¹
Growth	$129¹
Power	$169¹

Per Technician

Additional Pricing Details

Unlimited devices & agents. No hidden fees. No contracts.

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Starting Price

$2,990 100 nodes

Pandora FMS Editions & Modules

Edition

NMS Edition	$2,990¹
Enterprise Edition	$4,250¹

100 nodes

Additional Pricing Details

Licensed for individual nodes (agents), starting from 100 nodes.

Likelihood to Renew

Atera 9.1

Based on 1 answer

As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now

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Chris Miller

Solutions architect

CPAKManagement Consulting, 11-50 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

Atera 8.9

Based on 7 answers

Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.

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Terry Irwin

IT Specialist

Grandview Police DepartmentLaw Enforcement, 51-200 employees

View all 7 answers on this topic

Pandora FMS 9.1

Based on 1 answer

The support team answers very quickly. They are always willing to find a solution to any need that is required by us or one of our clients.

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Guillermo Sanchez

CEO, CTO & Co-Fundador

SITS SolucionesInformation Technology & Services, 1-10 employees

View all 1 answers on this topic

Alternatives Considered

We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.

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Verified User

Professional in Information Technology

Information Technology & Services Company, 1-10 employees

View all 53 answers on this topic

Before using Pandora FMS, tests were carried out with all these tools:

Nagios
Zabbix
System Center Operations Manager (SCOM)
IBM Tivoli
PRTG
SolarWinds

Pandora FMS allows simple customization by making adjustments to text files, developing agent add-ons without the need to be a programmer, there is no scenario where we could not take data and save it in PandoraFMS, IoT, industrial products, and everything that any client needs to monitor.

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Guillermo Sanchez

CEO, CTO & Co-Fundador

SITS SolucionesInformation Technology & Services, 1-10 employees

View all 1 answers on this topic

Return on Investment

The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.

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Verified User

Project Manager in Information Technology

Computer & Network Security Company, 201-500 employees

View all 53 answers on this topic

It is a tool with an appropriate cost that allows to have results in a very limited time.
Having a health dashboard and alerts of important business in the company is an important differential with any other monitoring solution on the market.
Monitoring can be adjusted to the business, considering service SLAs and adjusting the platform according to the needs of each department of the company.

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Guillermo Sanchez

CEO, CTO & Co-Fundador

SITS SolucionesInformation Technology & Services, 1-10 employees

View all 1 answers on this topic

Screenshots

See All (4) Atera Screenshots

See All (10) Pandora FMS Screenshots

Atera

Pandora FMS

Atera

Pandora FMS

Remote monitoring

Network device monitoring

Multiple Server Monitoring

Multi-device monitoring

Automated alerts and notifications

Atera

Pandora FMS

Patch Management

Service configuration management

Software and hardware inventory

Policy-based automation

Atera

Pandora FMS

Performance data reports

Customizable reporting

Data visualization

Risk analysis

Atera

Pandora FMS

Data backup and recovery

Antivirus and malware management

Administrator access control

Atera

Pandora FMS

Automated network device discovery

Network monitoring

Baseline threshold calculation

Alerts

Network capacity planning

Packet capture analysis

Network mapping

Customizable reports

Wireless infrastructure monitoring

Hardware health monitoring

Atera

Pandora FMS

Atera

Pandora FMS

Atera

Pandora FMS

Likelihood to Recommend

Atera

Pandora FMS

Pros

Atera

Pandora FMS

Cons

Atera

Pandora FMS

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Atera Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Starting Price

Pandora FMS Editions & Modules

Edition

Additional Pricing Details

Likelihood to Renew

Atera

Pandora FMS

Support Rating

Atera

Pandora FMS

Alternatives Considered

Atera