Atera vs. Pandora FMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atera
Score 8.9 out of 10
N/A
Atera has harnessed AI to power their Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with the proprietary Action AI™ solution. Atera's IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, and recommended solutions. To learn more about Atera: www.atera.com Atera’s platform…
$159
per month per user
Pandora FMS
Score 9.3 out of 10
Enterprise companies (1,001+ employees)
Pandora FMS is a flexible monitoring solution. It is presented as ideal for medium and big-sized environments with at least 100 devices. Users can monitor any device, infrastructure, application, IT as well as business processes and services. It allows business users to obtain information from their concerns in real time, visualizing the data in a direct way. The solution boasts users among companies and organizations in more than 40 countries around the world, who according to the…
$2,990
100 nodes
Pricing
AteraPandora FMS
Editions & Modules
MSP - Pro
$129
per month (billed annually) per user
IT Department - Professional
$149
per month (billed annually) per user
MSP - Growth
$179
per month (billed annually) per user
IT Department - Expert
$189
per month (billed annually) per user
MSP - Power
$209
per month (billed annually) per user
IT Department - Master
$219
per month (billed annually) per user
NMS Edition
$2,990
100 nodes
Enterprise Edition
$4,250
100 nodes
Offerings
Pricing Offerings
AteraPandora FMS
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsUnlimited devices.Licensed for individual nodes (agents), starting from 100 nodes.
More Pricing Information
Features
AteraPandora FMS
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Atera
10.0
1 Ratings
5% above category average
Pandora FMS
-
Ratings
Virtualization monitoring10.01 Ratings00 Ratings
IT Asset Discovery10.01 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Atera
9.4
92 Ratings
23% above category average
Pandora FMS
-
Ratings
Remote monitoring9.391 Ratings00 Ratings
Network device monitoring8.779 Ratings00 Ratings
Activity Monitoring10.01 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Atera
9.2
91 Ratings
22% above category average
Pandora FMS
-
Ratings
Patch Management8.990 Ratings00 Ratings
Policy-based automation8.777 Ratings00 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Atera
7.8
1 Ratings
11% below category average
Pandora FMS
-
Ratings
Attended device access10.01 Ratings00 Ratings
Unattended device access10.01 Ratings00 Ratings
Mobile device access1.01 Ratings00 Ratings
Virtual device access10.01 Ratings00 Ratings
Multiple-display support7.01 Ratings00 Ratings
Multiple concurrent sessions9.01 Ratings00 Ratings
Network Performance Monitoring
Comparison of Network Performance Monitoring features of Product A and Product B
Atera
-
Ratings
Pandora FMS
8.4
2 Ratings
1% above category average
Automated network device discovery00 Ratings8.02 Ratings
Network monitoring00 Ratings9.02 Ratings
Baseline threshold calculation00 Ratings8.02 Ratings
Alerts00 Ratings10.02 Ratings
Network capacity planning00 Ratings8.02 Ratings
Packet capture analysis00 Ratings8.02 Ratings
Network mapping00 Ratings8.02 Ratings
Customizable reports00 Ratings8.02 Ratings
Wireless infrastructure monitoring00 Ratings8.02 Ratings
Hardware health monitoring00 Ratings9.02 Ratings
Best Alternatives
AteraPandora FMS
Small Businesses
Panda Systems Management
Panda Systems Management
Score 9.4 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.2 out of 10
PingPlotter
PingPlotter
Score 9.5 out of 10
Enterprises

No answers on this topic

Nmap
Nmap
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AteraPandora FMS
Likelihood to Recommend
9.2
(94 ratings)
9.0
(2 ratings)
Likelihood to Renew
9.5
(4 ratings)
-
(0 ratings)
Usability
9.4
(41 ratings)
-
(0 ratings)
Support Rating
9.0
(5 ratings)
9.1
(1 ratings)
User Testimonials
AteraPandora FMS
Likelihood to Recommend
Atera
Well Atera is a big platform with multiple features, I use Remote Session for Remote access and Scripting management for platform and application management in our network. In some cases if there is dependency on Driver version of hardware like network driver, I have also used Atera to push latest Driver to user machines which works like a charm. Atera is a really good platform.
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Pandora FMS LLC
I believe Pandora FMS is a solution that adapts to any type of scenario; it's useful for small businesses as well as large organizations. It more than meets the need to have a comprehensive monitoring system capable of sending alerts instantly and consulting historical data, logs, and trends. Additionally, for small businesses, the free version will be more than sufficient in most cases. And for those who do not want to deploy the service on-premise, there is an option for MaaS (Monitoring as a Service).
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Pros
Atera
  • Remoting in from anywhere, even on my phone or tablet, has enabled me to quickly diagnose, or even fully resolve, problems.
  • The ticketing, once users are set up, is a breeze. It also keeps everything in one place for them.
  • With Atera the need to travel on-site has been dramatically reduced.
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Pandora FMS LLC
  • All-in-one software
  • Flexible and easy configuration
  • Multi-platform
  • Design in PERL, CCS and HTML5
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Cons
Atera
  • Some basic functions need some extra work
  • Some basic things are behind paywalls
  • Feature board is not credible. Ideas taking very, very long to implement
  • Atera has no clear road map
  • SNMP monitoring needs a make over and needs more options
Read full review
Pandora FMS LLC
  • The interface is not intuitive due to the number of options it has and its organization.
  • It has a free version with limitations, and another paid version. The commercial one has a quite high cost.
  • It has a certain learning curve.
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Likelihood to Renew
Atera
As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
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Pandora FMS LLC
No answers on this topic
Usability
Atera
In the past, we would have to remote into the endpoint to see what was causing an issue. Now we can check the portal and get a very detailed analysis of what's going on the with user's system. In addition we can run scripts and open a command prompt of the user's system without having to remote into the system and disrupt the user.
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Pandora FMS LLC
No answers on this topic
Support Rating
Atera
Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
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Pandora FMS LLC
The support team answers very quickly. They are always willing to find a solution to any need that is required by us or one of our clients.
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Alternatives Considered
Atera
NinjaOne is a great platform but is simple overall versus Atera. Atera is so feature rich that it can be overwhelming at times but is worth the learning curve. Take time to go through the onboarding, reading the help articles, and even reaching out to support directly through the platform and you will make the most of all features.
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Pandora FMS LLC
We considered Pandora FMS to be the solution that offered more features at a lower cost. We were particularly interested in the abundance of options available in Pandora FMS's free version and the ability to monitor practically anything in an extremely heterogeneous environment like ours. We also considered Pandora FMS for its management capabilities and the possibilities offered by its web interface.
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Return on Investment
Atera
  • The intuitive user interface has enabled both users and support technicians to familiarize themselves quickly with the functionality, and the learning curve is less.
  • Some features need to be accessed through documentation; they're not available directly on the dashboard.
  • Sometimes, internet access plays a significant role, whereas low connectivity is a hindrance.
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Pandora FMS LLC
  • It is a tool with an appropriate cost that allows to have results in a very limited time.
  • Having a health dashboard and alerts of important business in the company is an important differential with any other monitoring solution on the market.
  • Monitoring can be adjusted to the business, considering service SLAs and adjusting the platform according to the needs of each department of the company.
Read full review
ScreenShots

Atera Screenshots

Screenshot of Atera’s AI-powered solution.Screenshot of Atera's process automation.Screenshot of Atera's real-time monitoring, which gives visibility and control of the IT environment.Screenshot of Atera's ticketing, where users can deliver end-user support and issue resolution at scale.

Pandora FMS Screenshots

Screenshot of Operation viewScreenshot of DashboardScreenshot of SLA Report SampleScreenshot of Log visualizationScreenshot of SLA report viewScreenshot of Netflow usage