Atera vs. SMART Service Desk
Atera vs. SMART Service Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Atera | N/A | Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it features dozens of integrations with familiar tools. Its pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they… | $99 per month per user | |
SMART Service Desk | N/A | SMART Service Desk is an ITSM solution from the company of that name headquartered in Arizona. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Unlimited devices. Prices per user, per month, billed annually. | — | ||||||||||||||
More Pricing Information |
Atera | SMART Service Desk | |
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Top Pros |
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Top Cons |
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Application Performance Management |
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Monitoring Tasks |
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Management Tasks |
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Remote Access |
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Atera | SMART Service Desk | |
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Small Businesses | Panda Systems Management Score 9.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Atera | SMART Service Desk | |
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Likelihood to Recommend | 9.2 (89 ratings) | - (0 ratings) |
Likelihood to Renew | 9.5 (4 ratings) | - (0 ratings) |
Usability | 9.5 (36 ratings) | - (0 ratings) |
Support Rating | 9.0 (5 ratings) | - (0 ratings) |
Atera | SMART Service Desk | |
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Likelihood to Recommend | Atera | SMART Service Desk No answers on this topic |
Pros | Atera | SMART Service Desk No answers on this topic |
Cons | Atera | SMART Service Desk No answers on this topic |
Likelihood to Renew | Atera | SMART Service Desk No answers on this topic |
Usability | Atera | SMART Service Desk No answers on this topic |
Support Rating | Atera | SMART Service Desk No answers on this topic |
Alternatives Considered | Atera | SMART Service Desk No answers on this topic |
Return on Investment | Atera | SMART Service Desk No answers on this topic |
ScreenShots | Atera Screenshots |