Atera vs. Symantec ServiceDesk
Atera vs. Symantec ServiceDesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Atera | N/A | Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it features dozens of integrations with familiar tools. Its pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they… | $99 per month per user | |
Symantec ServiceDesk | N/A | Symantec ServiceDesk provides enterprises with ITIL-based help desk functionality for incident, change, and problem management. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Unlimited devices. Prices per user, per month, billed annually. | — | ||||||||||||||
More Pricing Information |
Atera | Symantec ServiceDesk | |
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Top Pros | No answers on this topic | |
Top Cons |
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Application Performance Management |
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Monitoring Tasks |
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Management Tasks |
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Remote Access |
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Atera | Symantec ServiceDesk | |
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Small Businesses | Panda Systems Management Score 9.4 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | No answers on this topic | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Atera | Symantec ServiceDesk | |
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Likelihood to Recommend | 9.2 (89 ratings) | - (0 ratings) |
Likelihood to Renew | 9.5 (4 ratings) | - (0 ratings) |
Usability | 9.5 (36 ratings) | - (0 ratings) |
Support Rating | 9.0 (5 ratings) | - (0 ratings) |
Atera | Symantec ServiceDesk | |
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Likelihood to Recommend | Atera | Broadcom No answers on this topic |
Pros | Atera | Broadcom No answers on this topic |
Cons | Atera | Broadcom No answers on this topic |
Likelihood to Renew | Atera | Broadcom No answers on this topic |
Usability | Atera | Broadcom No answers on this topic |
Support Rating | Atera | Broadcom No answers on this topic |
Alternatives Considered | Atera | Broadcom No answers on this topic |
Return on Investment | Atera | Broadcom No answers on this topic |
ScreenShots | Atera Screenshots |