Atera vs. Virima

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atera
Score 8.6 out of 10
N/A
Atera has harnessed AI to power their Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with the proprietary Action AI™ solution. Atera's IT Copilot augments existing tech capabilities with AI auto script generation, ticket summaries, and recommended solutions. To learn more about Atera: www.atera.com Atera’s platform…
$167
per month per user
Virima
Score 9.7 out of 10
N/A
Virima is a SaaS platform from Virima Technologies in Atlanta, that aims to solve the toughest IT Operations management and reporting challenges. With Virima’s automated Infrastructure Discovery, trustworthy CMDB, and Service Mapping visualizations, the vendor says IT staff will be ready to make informed decisions with fast-tracked insights.N/A
Pricing
AteraVirima
Editions & Modules
MSP - Pro
$129
per month (billed annually) per user
IT Department - Professional
$149
per month (billed annually) per user
MSP - Growth
$179
per month (billed annually) per user
IT Department - Expert
$189
per month (billed annually) per user
MSP - Power
$209
per month (billed annually) per user
IT Department - Master
$219
per month (billed annually) per user
No answers on this topic
Offerings
Pricing Offerings
AteraVirima
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUnlimited devices.
More Pricing Information
Features
AteraVirima
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Atera
10.0
1 Ratings
40% above category average
Virima
-
Ratings
Virtualization monitoring10.01 Ratings00 Ratings
IT Asset Discovery10.01 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Atera
9.4
104 Ratings
28% above category average
Virima
-
Ratings
Remote monitoring9.2103 Ratings00 Ratings
Network device monitoring8.491 Ratings00 Ratings
Activity Monitoring10.01 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Atera
8.9
103 Ratings
22% above category average
Virima
-
Ratings
Patch Management8.1102 Ratings00 Ratings
Policy-based automation8.088 Ratings00 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Atera
7.8
1 Ratings
17% above category average
Virima
-
Ratings
Attended device access10.01 Ratings00 Ratings
Unattended device access10.01 Ratings00 Ratings
Mobile device access1.01 Ratings00 Ratings
Virtual device access10.01 Ratings00 Ratings
Multiple-display support7.01 Ratings00 Ratings
Multiple concurrent sessions9.01 Ratings00 Ratings
IT Asset Management
Comparison of IT Asset Management features of Product A and Product B
Atera
-
Ratings
Virima
9.5
4 Ratings
22% above category average
Software and hardware inventory tracking00 Ratings9.74 Ratings
License management00 Ratings9.74 Ratings
Asset lifecycle monitoring00 Ratings9.44 Ratings
Contract management00 Ratings9.44 Ratings
Asset relationship management00 Ratings9.44 Ratings
Best Alternatives
AteraVirima
Small Businesses
Panda Systems Management
Panda Systems Management
Score 9.4 out of 10
ConnectWise RMM
ConnectWise RMM
Score 7.2 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.3 out of 10
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
Enterprises

No answers on this topic

KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AteraVirima
Likelihood to Recommend
8.6
(106 ratings)
9.7
(4 ratings)
Likelihood to Renew
9.5
(4 ratings)
-
(0 ratings)
Usability
8.9
(53 ratings)
-
(0 ratings)
Support Rating
9.0
(5 ratings)
-
(0 ratings)
User Testimonials
AteraVirima
Likelihood to Recommend
Atera
Atera is suitable for controlling and automating digital processes such as supplier and customer management. It is less useful when you need to integrate with other operating systems; I prefer to use it individually. Overall, Atera is fantastic and reliable automation software.
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Virima Technologies
The reason why i would recommend Virima its because they offer most excellent SaaS solution which is bound to solve the most stringent IT assets and services management problems. Has a graphical representation for changes to provide better insights. Helps to monitor our network and enhance security highly. I love the support team they are very responsive and easy to reach at.
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Pros
Atera
  • Remoting in from anywhere, even on my phone or tablet, has enabled me to quickly diagnose, or even fully resolve, problems.
  • The ticketing, once users are set up, is a breeze. It also keeps everything in one place for them.
  • With Atera the need to travel on-site has been dramatically reduced.
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Virima Technologies
  • Virima is outstanding in relation to information Technology asset tracking.
  • Great in in terms of company or organization contract management.
  • excellent in terms of license management.
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Cons
Atera
  • Some basic functions need some extra work
  • Some basic things are behind paywalls
  • Feature board is not credible. Ideas taking very, very long to implement
  • Atera has no clear road map
  • SNMP monitoring needs a make over and needs more options
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Virima Technologies
  • Offers a vivid service mapping feature that represents the full picture of how business services are supported and what is occurring at the application, computes, and network layer that could be impacting availability performance.
  • Application dependency mapping.
  • IT Assets Management.
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Likelihood to Renew
Atera
As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
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Virima Technologies
No answers on this topic
Usability
Atera
Atera has simplified remote monitoring for our organization by allowing our team members to access real-time alerts and automating administrative tasks easily. It has saved us a lot of time. Atera's overall usability is excellent. It helps us manage our tasks remotely. Thanks to the reports' easy customization and highly adaptable reporting structure, insightful information is obtained, and significant time is saved in our business process.
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Virima Technologies
No answers on this topic
Support Rating
Atera
Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
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Virima Technologies
No answers on this topic
Alternatives Considered
Atera
It is live in our organization and it works along with Atera in our organization, however I have more trust on Atera due to its stability and ruggedness, so Atera is the only choice most of the IT dept works on. I would not comment on the ManageEngine PAM solution as I have less experience on it.
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Virima Technologies
Magnificent with data security and data warehousing. Terrific with IT asset tracking. Great with contract management. Brilliant with license management.
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Return on Investment
Atera
  • The intuitive user interface has enabled both users and support technicians to familiarize themselves quickly with the functionality, and the learning curve is less.
  • Some features need to be accessed through documentation; they're not available directly on the dashboard.
  • Sometimes, internet access plays a significant role, whereas low connectivity is a hindrance.
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Virima Technologies
  • Monitors and enhances security on our Network system.
  • High automated IT Asset Management.
  • Virima links our business processes to the technology and services business that it rely on.
  • Great support team.
  • Overall i am a fully satisfied customer.
Read full review
ScreenShots

Atera Screenshots

Screenshot of Atera’s AI-powered solution.Screenshot of Atera's process automation.Screenshot of Atera's real-time monitoring, which gives visibility and control of the IT environment.Screenshot of Atera's ticketing, where users can deliver end-user support and issue resolution at scale.