What users are saying about
Top Rated
90 Ratings
5 Ratings
Top Rated
90 Ratings
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Score 9 out of 100
5 Ratings
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Score 9.8 out of 100

Feature Set Ratings

    IT Asset Management

    Atera

    Feature Set Not Supported
    N/A
    9.6

    Virima

    96%
    Virima ranks higher in 5/5 features

    Software and hardware inventory tracking

    N/A
    0 Ratings
    9.7
    97%
    4 Ratings

    License management

    N/A
    0 Ratings
    9.7
    97%
    4 Ratings

    Asset lifecycle monitoring

    N/A
    0 Ratings
    9.5
    95%
    4 Ratings

    Contract management

    N/A
    0 Ratings
    9.5
    95%
    4 Ratings

    Asset relationship management

    N/A
    0 Ratings
    9.5
    95%
    4 Ratings

    Attribute Ratings

    • Virima is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Atera

    90%
    54 Ratings
    9.7

    Virima

    97%
    4 Ratings

    Likelihood to Renew

    9.1

    Atera

    91%
    1 Rating

    Virima

    N/A
    0 Ratings

    Support Rating

    9.0

    Atera

    90%
    7 Ratings

    Virima

    N/A
    0 Ratings

    Likelihood to Recommend

    Atera

    For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.
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    Virima Technologies

    The reason why i would recommend Virima its because they offer most excellent SaaS solution which is bound to solve the most stringent IT assets and services management problems. Has a graphical representation for changes to provide better insights. Helps to monitor our network and enhance security highly. I love the support team they are very responsive and easy to reach at.
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    Pros

    Atera

    • Easy to deploy, both in general or to a specific customer.
    • Remote management tools that are in line with every other major solution out there.
    • Real-time alerts that allow for easy monitoring of vital systems.
    • Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.
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    Virima Technologies

    • Virima is outstanding in relation to information Technology asset tracking.
    • Great in in terms of company or organization contract management.
    • excellent in terms of license management.
    Read full review

    Cons

    Atera

    • Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
    • Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
    • Integration with other remote access tools would be helpful.
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    Virima Technologies

    • Offers a vivid service mapping feature that represents the full picture of how business services are supported and what is occurring at the application, computes, and network layer that could be impacting availability performance.
    • Application dependency mapping.
    • IT Assets Management.
    Read full review

    Pricing Details

    Atera

    Starting Price

    $99 per month

    Editions & Modules

    Atera editions and modules pricing
    EditionModules
    Pro$991
    Growth$1292
    Power$1693

    Footnotes

    1. Per Technician
    2. Per Technician
    3. Per Technician

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Unlimited devices & agents. No hidden fees. No contracts.

    Pricing Info

    Virima

    Starting Price

    Editions & Modules

    Virima editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Atera

      As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
      Read full review

      Virima Technologies

      No answers on this topic

      Support Rating

      Atera

      Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
      Read full review

      Virima Technologies

      No answers on this topic

      Alternatives Considered

      Atera

      We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.
      Read full review

      Virima Technologies

      Magnificent with data security and data warehousing. Terrific with IT asset tracking. Great with contract management. Brilliant with license management.
      Read full review

      Return on Investment

      Atera

      • The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.
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      Virima Technologies

      • Monitors and enhances security on our Network system.
      • High automated IT Asset Management.
      • Virima links our business processes to the technology and services business that it rely on.
      • Great support team.
      • Overall i am a fully satisfied customer.
      Read full review

      Screenshots

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