athenaClinicals vs. Epic EpicCare EMR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
athenaClinicals
Score 8.8 out of 10
N/A
N/AN/A
EpicCare EMR
Score 7.4 out of 10
N/A
EpicCare is an ambulatory EHR system, allowing healthcare practitioners to provide access to health records via a patient portal, as well as communicate, complete questionnaires and e-visits, etc, and support outpatient operations such as therapy, as well as clinical research (e.g. recruitment, participant tracking, etc.).N/A
Pricing
athenaClinicalsEpic EpicCare EMR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
athenaClinicalsEpicCare EMR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
athenaClinicalsEpic EpicCare EMR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
athenaClinicals
8.4
8 Ratings
9% above category average
Epic EpicCare EMR
10.0
2 Ratings
26% above category average
Real-time eligibility verification9.38 Ratings00 Ratings
Claims management8.38 Ratings10.01 Ratings
Coding9.07 Ratings10.02 Ratings
Patient billing8.38 Ratings00 Ratings
Financial Reporting7.08 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
athenaClinicals
8.2
8 Ratings
3% above category average
Epic EpicCare EMR
8.8
1 Ratings
10% above category average
Rule-based scheduling7.76 Ratings10.01 Ratings
Automated appointment reminders8.38 Ratings5.01 Ratings
Automated patient check-in8.37 Ratings00 Ratings
Multi-location support8.38 Ratings10.01 Ratings
Calendar interface8.36 Ratings10.01 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
athenaClinicals
8.9
9 Ratings
20% above category average
Epic EpicCare EMR
9.3
2 Ratings
24% above category average
Charting / document management8.99 Ratings10.02 Ratings
Templates8.99 Ratings5.02 Ratings
Patient portal10.08 Ratings10.01 Ratings
Mobile/tablet support8.47 Ratings10.02 Ratings
Fax integration9.99 Ratings10.01 Ratings
Integration with other EMR and PM systems7.69 Ratings8.02 Ratings
Workflow automation8.89 Ratings10.02 Ratings
Speech recognition9.04 Ratings10.01 Ratings
Customization7.29 Ratings10.02 Ratings
E-prescribing9.99 Ratings10.02 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
athenaClinicals
8.4
9 Ratings
0% above category average
Epic EpicCare EMR
10.0
2 Ratings
18% above category average
HIPAA compliance8.39 Ratings10.02 Ratings
Role-based permission levels9.99 Ratings10.02 Ratings
Data backups and redundancy8.39 Ratings10.02 Ratings
Local mode / networking failsafe7.08 Ratings10.02 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
athenaClinicals
8.8
9 Ratings
12% above category average
Epic EpicCare EMR
9.0
2 Ratings
14% above category average
Task tracking8.39 Ratings10.02 Ratings
Specialty-specific workflows8.38 Ratings7.02 Ratings
Multi-office / multi-physician capabilities9.99 Ratings10.02 Ratings
Best Alternatives
athenaClinicalsEpic EpicCare EMR
Small Businesses
Epic
Epic
Score 8.5 out of 10
athenaClinicals
athenaClinicals
Score 8.8 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises
Epic
Epic
Score 8.5 out of 10
Epic
Epic
Score 8.5 out of 10
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User Ratings
athenaClinicalsEpic EpicCare EMR
Likelihood to Recommend
6.8
(9 ratings)
10.0
(2 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
7.0
(1 ratings)
User Testimonials
athenaClinicalsEpic EpicCare EMR
Likelihood to Recommend
athenahealth
Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
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Epic
Best for any medical clinic that is connected to a major medical center. Not good for stand-alone clinics or an EMR system in Spanish.
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Pros
athenahealth
  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
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Epic
  • One centralized location for medical records review, retrieval, additions/updates, etc.
  • User-friendly application.
  • Well know in the field, therefore training is easier than with a foreign (unknown) system.
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Cons
athenahealth
  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
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Epic
  • Med Order simplification.
  • Easy workflow.
  • AI prediction.
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Usability
athenahealth
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
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Epic
No answers on this topic
Support Rating
athenahealth
They are always there. Friendly and organized.
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Epic
The Company normally responds to most requests. At times, however, the response times are longer than expected.
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Alternatives Considered
athenahealth
For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
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Epic
Better integration and workflow with multidisciplinary clinics. More hospitals have EPIC. Mobile use is easy - more platforms allow us to access data.
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Return on Investment
athenahealth
No answers on this topic
Epic
  • I am not up to speed on the ROI for the product.
  • The product is average in terms of what it provides our organization.
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