What users are saying about
16 Ratings
4 Ratings
16 Ratings
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Score 8.6 out of 100
4 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • Epic EpicCare EMR ranks higher in 5 feature sets: Billing and Claims Management, Patient Scheduling, Electronic Medical Records, Medical Security and Privacy, Workflow and Scale

Billing and Claims Management

8.4

athenaClinicals

84%
10.0

EpicCare EMR

100%
athenaClinicals ranks higher in 3/5 features

Real-time eligibility verification

9.3
93%
8 Ratings
N/A
0 Ratings

Claims management

8.3
83%
8 Ratings
10.0
100%
1 Rating

Coding

9.0
90%
7 Ratings
9.9
99%
2 Ratings

Patient billing

8.3
83%
8 Ratings
N/A
0 Ratings

Financial Reporting

7.0
70%
8 Ratings
N/A
0 Ratings

Patient Scheduling

8.2

athenaClinicals

82%
8.8

EpicCare EMR

88%
Epic EpicCare EMR ranks higher in 3/5 features

Rule-based scheduling

7.7
77%
6 Ratings
10.0
100%
1 Rating

Automated appointment reminders

8.3
83%
8 Ratings
5.0
50%
1 Rating

Automated patient check-in

8.3
83%
7 Ratings
N/A
0 Ratings

Multi-location support

8.3
83%
8 Ratings
10.0
100%
1 Rating

Calendar interface

8.3
83%
6 Ratings
10.0
100%
1 Rating

Electronic Medical Records

8.9

athenaClinicals

89%
9.2

EpicCare EMR

92%
Epic EpicCare EMR ranks higher in 9/10 features

Charting / document management

8.9
89%
9 Ratings
9.9
99%
2 Ratings

Templates

8.9
89%
9 Ratings
5.1
51%
2 Ratings

Patient portal

10.0
100%
8 Ratings
10.0
100%
1 Rating

Mobile/tablet support

8.4
84%
7 Ratings
9.9
99%
2 Ratings

Fax integration

9.9
99%
9 Ratings
10.0
100%
1 Rating

Integration with other EMR and PM systems

7.6
76%
9 Ratings
7.9
79%
2 Ratings

Workflow automation

8.8
88%
9 Ratings
9.9
99%
2 Ratings

Speech recognition

9.0
90%
4 Ratings
10.0
100%
1 Rating

Customization

7.2
72%
9 Ratings
9.9
99%
2 Ratings

E-prescribing

9.9
99%
9 Ratings
9.9
99%
2 Ratings

Medical Security and Privacy

8.4

athenaClinicals

84%
9.9

EpicCare EMR

99%
Epic EpicCare EMR ranks higher in 4/4 features

HIPAA compliance

8.3
83%
18 Ratings
9.9
99%
2 Ratings

Role-based permission levels

9.9
99%
9 Ratings
9.9
99%
2 Ratings

Data backups and redundancy

8.3
83%
9 Ratings
9.9
99%
2 Ratings

Local mode / networking failsafe

7.0
70%
8 Ratings
9.9
99%
2 Ratings

Workflow and Scale

8.8

athenaClinicals

88%
8.9

EpicCare EMR

89%
athenaClinicals ranks higher in 2/3 features

Task tracking

8.3
83%
9 Ratings
9.9
99%
2 Ratings

Specialty-specific workflows

8.3
83%
8 Ratings
7.0
70%
2 Ratings

Multi-office / multi-physician capabilities

9.9
99%
9 Ratings
9.9
99%
2 Ratings

Attribute Ratings

  • athenaClinicals is rated higher in 1 area: Support Rating
  • Epic EpicCare EMR is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.8

athenaClinicals

68%
9 Ratings
9.9

EpicCare EMR

99%
2 Ratings

Usability

8.2

athenaClinicals

82%
1 Rating

EpicCare EMR

N/A
0 Ratings

Support Rating

9.0

athenaClinicals

90%
2 Ratings
7.0

EpicCare EMR

70%
1 Rating

Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer | TrustRadius Reviewer

EpicCare EMR

Best for any medical clinic that is connected to a major medical center. Not good for stand-alone clinics or an EMR system in Spanish.
Anonymous | TrustRadius Reviewer

Pros

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Anonymous | TrustRadius Reviewer

EpicCare EMR

  • One centralized location for medical records review, retrieval, additions/updates, etc.
  • User-friendly application.
  • Well know in the field, therefore training is easier than with a foreign (unknown) system.
Carmen Musitano | TrustRadius Reviewer

Cons

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Anonymous | TrustRadius Reviewer

EpicCare EMR

  • Med Order simplification.
  • Easy workflow.
  • AI prediction.
Anonymous | TrustRadius Reviewer

Pricing Details

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

EpicCare EMR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Anonymous | TrustRadius Reviewer

EpicCare EMR

No score
No answers yet
No answers on this topic

Support Rating

athenaClinicals

athenaClinicals 9.0
Based on 2 answers
They are always there. Friendly and organized.
Anonymous | TrustRadius Reviewer

EpicCare EMR

EpicCare EMR 7.0
Based on 1 answer
The Company normally responds to most requests. At times, however, the response times are longer than expected.
Carmen Musitano | TrustRadius Reviewer

Alternatives Considered

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman | TrustRadius Reviewer

EpicCare EMR

Better integration and workflow with multidisciplinary clinics. More hospitals have EPIC. Mobile use is easy - more platforms allow us to access data.
Anonymous | TrustRadius Reviewer

Return on Investment

athenaClinicals

No answers on this topic

EpicCare EMR

  • I am not up to speed on the ROI for the product.
  • The product is average in terms of what it provides our organization.
Carmen Musitano | TrustRadius Reviewer

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