What users are saying about
16 Ratings
2 Ratings
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer | TrustRadius Reviewer

EpicCare EMR

EPIC is well-suited for most large acute care facilities. Not convinced it's the best product/application in the behavioral health space.
Carmen Musitano | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

athenaClinicals
8.4
EpicCare EMR
8.0
Real-time eligibility verification
athenaClinicals
9.3
EpicCare EMR
Claims management
athenaClinicals
8.3
EpicCare EMR
Coding
athenaClinicals
9.0
EpicCare EMR
8.0
Patient billing
athenaClinicals
8.3
EpicCare EMR
Financial Reporting
athenaClinicals
7.0
EpicCare EMR

Patient Scheduling

athenaClinicals
8.2
EpicCare EMR
Rule-based scheduling
athenaClinicals
7.7
EpicCare EMR
Automated appointment reminders
athenaClinicals
8.3
EpicCare EMR
Automated patient check-in
athenaClinicals
8.3
EpicCare EMR
Multi-location support
athenaClinicals
8.3
EpicCare EMR
Calendar interface
athenaClinicals
8.3
EpicCare EMR

Electronic Medical Records

athenaClinicals
8.8
EpicCare EMR
7.0
Charting / document management
athenaClinicals
8.9
EpicCare EMR
8.0
Templates
athenaClinicals
8.9
EpicCare EMR
7.0
Patient portal
athenaClinicals
10.0
EpicCare EMR
Mobile/tablet support
athenaClinicals
8.3
EpicCare EMR
7.0
Fax integration
athenaClinicals
9.9
EpicCare EMR
Integration with other EMR and PM systems
athenaClinicals
7.6
EpicCare EMR
6.0
Workflow automation
athenaClinicals
8.8
EpicCare EMR
7.0
Speech recognition
athenaClinicals
9.0
EpicCare EMR
Customization
athenaClinicals
7.2
EpicCare EMR
7.0
E-prescribing
athenaClinicals
9.9
EpicCare EMR
7.0

Medical Security and Privacy

athenaClinicals
8.4
EpicCare EMR
6.8
HIPAA compliance
athenaClinicals
8.3
EpicCare EMR
8.0
Role-based permission levels
athenaClinicals
9.9
EpicCare EMR
6.0
Data backups and redundancy
athenaClinicals
8.3
EpicCare EMR
6.0
Local mode / networking failsafe
athenaClinicals
7.0
EpicCare EMR
7.0

Workflow and Scale

athenaClinicals
8.8
EpicCare EMR
7.0
Task tracking
athenaClinicals
8.3
EpicCare EMR
7.0
Specialty-specific workflows
athenaClinicals
8.3
EpicCare EMR
7.0
Multi-office / multi-physician capabilities
athenaClinicals
9.9
EpicCare EMR
7.0

Pros

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Anonymous | TrustRadius Reviewer

EpicCare EMR

  • One centralized location for medical records review, retrieval, additions/updates, etc.
  • User-friendly application.
  • Well know in the field, therefore training is easier than with a foreign (unknown) system.
Carmen Musitano | TrustRadius Reviewer

Cons

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Anonymous | TrustRadius Reviewer

EpicCare EMR

  • Enhancements should be able to be implemented quickly and at minimal cost.
  • System uptime can always be improved. Downtown for system enhancements can be problematic.
Carmen Musitano | TrustRadius Reviewer

Usability

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Anonymous | TrustRadius Reviewer

EpicCare EMR

No score
No answers yet
No answers on this topic

Support Rating

athenaClinicals

athenaClinicals 9.0
Based on 1 answer
They are always there. Friendly and organized.
Anonymous | TrustRadius Reviewer

EpicCare EMR

EpicCare EMR 7.0
Based on 1 answer
The Company normally responds to most requests. At times, however, the response times are longer than expected.
Carmen Musitano | TrustRadius Reviewer

Alternatives Considered

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman | TrustRadius Reviewer

EpicCare EMR

Epic came with a partnership we have with another entity. It was not a product we sought out to purchase/implement.
Carmen Musitano | TrustRadius Reviewer

Return on Investment

athenaClinicals

No answers on this topic

EpicCare EMR

  • I am not up to speed on the ROI for the product.
  • The product is average in terms of what it provides our organization.
Carmen Musitano | TrustRadius Reviewer

Pricing Details

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

EpicCare EMR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

athenaClinicals
6.8
EpicCare EMR
7.0

Usability

athenaClinicals
8.2
EpicCare EMR

Support Rating

athenaClinicals
9.0
EpicCare EMR
7.0

Add comparison