What users are saying about
16 Ratings
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Score 8.6 out of 100
4 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer | TrustRadius Reviewer

SimplePractice

I have been able to use Simple Practice exactly the way that I intended to and would highly recommend to anyone else, especially those in my profession where other programs are not created specifically for the profession. I've been able to customize everything to exactly what I need in my business.
Emily Williams | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

athenaClinicals
8.4
SimplePractice
Real-time eligibility verification
athenaClinicals
9.3
SimplePractice
Claims management
athenaClinicals
8.3
SimplePractice
Coding
athenaClinicals
9.0
SimplePractice
Patient billing
athenaClinicals
8.3
SimplePractice
Financial Reporting
athenaClinicals
7.0
SimplePractice

Patient Scheduling

athenaClinicals
8.2
SimplePractice
Rule-based scheduling
athenaClinicals
7.7
SimplePractice
Automated appointment reminders
athenaClinicals
8.3
SimplePractice
Automated patient check-in
athenaClinicals
8.3
SimplePractice
Multi-location support
athenaClinicals
8.3
SimplePractice
Calendar interface
athenaClinicals
8.3
SimplePractice

Electronic Medical Records

athenaClinicals
8.9
SimplePractice
Charting / document management
athenaClinicals
8.9
SimplePractice
Templates
athenaClinicals
8.9
SimplePractice
Patient portal
athenaClinicals
10.0
SimplePractice
Mobile/tablet support
athenaClinicals
8.4
SimplePractice
Fax integration
athenaClinicals
9.9
SimplePractice
Integration with other EMR and PM systems
athenaClinicals
7.6
SimplePractice
Workflow automation
athenaClinicals
8.8
SimplePractice
Speech recognition
athenaClinicals
9.0
SimplePractice
Customization
athenaClinicals
7.2
SimplePractice
E-prescribing
athenaClinicals
9.9
SimplePractice

Medical Security and Privacy

athenaClinicals
8.4
SimplePractice
HIPAA compliance
athenaClinicals
8.3
SimplePractice
Role-based permission levels
athenaClinicals
9.9
SimplePractice
Data backups and redundancy
athenaClinicals
8.3
SimplePractice
Local mode / networking failsafe
athenaClinicals
7.0
SimplePractice

Workflow and Scale

athenaClinicals
8.8
SimplePractice
Task tracking
athenaClinicals
8.3
SimplePractice
Specialty-specific workflows
athenaClinicals
8.3
SimplePractice
Multi-office / multi-physician capabilities
athenaClinicals
9.9
SimplePractice

Pros

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Anonymous | TrustRadius Reviewer

SimplePractice

No answers on this topic

Cons

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Anonymous | TrustRadius Reviewer

SimplePractice

  • Would like more usability on the app.
Emily Williams | TrustRadius Reviewer

Usability

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Anonymous | TrustRadius Reviewer

SimplePractice

No score
No answers yet
No answers on this topic

Support Rating

athenaClinicals

athenaClinicals 9.0
Based on 2 answers
They are always there. Friendly and organized.
Anonymous | TrustRadius Reviewer

SimplePractice

SimplePractice 9.0
Based on 2 answers
I have not had to contact support which is nice. If I have a question, I am typically able to find the answer within the help section.
Emily Williams | TrustRadius Reviewer

Alternatives Considered

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman | TrustRadius Reviewer

SimplePractice

No answers on this topic

Return on Investment

athenaClinicals

No answers on this topic

SimplePractice

  • Not overly expensive to use.
  • No drawbacks.
Emily Williams | TrustRadius Reviewer

Pricing Details

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

athenaClinicals Editions & Modules

Additional Pricing Details

SimplePractice

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$39 per month

SimplePractice Editions & Modules

Edition
Essential Plan$39.001
Professional Plan$59.001
  1. per month
Additional Pricing Details
Essential ($39.00 / month); Professional ($49.00 / month); Professional for Groups ($49.00 / month + $29.00 / mo for each additional clinician).

Rating Summary

Likelihood to Recommend

athenaClinicals
6.8
SimplePractice
10.0

Usability

athenaClinicals
8.2
SimplePractice

Support Rating

athenaClinicals
9.0
SimplePractice
9.0

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