What users are saying about
23 Ratings
3 Ratings
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Score 8 out of 100
23 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

athenaCollector

athenaCollector would be well suited for smaller practices. It is well suited for larger practices, however some turn around time/system maintenance becomes more challenging. The product is well suited for a fast paced work environment. Ease of use of the system makes it easy to navigate and not get lost.
Anonymous | TrustRadius Reviewer

Intergy EHR

How well is the product customizable for workflow modifications for my clinic? Does the result flow easily for the provider or are there many chunky clicks required? (i.e. one modification to a workflow between the nurse and provider requires 27 clicks.. ok this accomplished the workflow that was needed but at what cost?)Can your system produce customized reports on the fly, is the data real time or lagging?Can the system be tuned in terms of document/note templates and the Graphic User Interface forms so a particular practice/provider/speciality needs can be taken into account?
Keith Ewanyk | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

athenaCollector
Intergy EHR
8.1
Real-time eligibility verification
athenaCollector
Intergy EHR
8.1
Claims management
athenaCollector
Intergy EHR
8.6
Coding
athenaCollector
Intergy EHR
6.8
Patient billing
athenaCollector
Intergy EHR
8.5
Financial Reporting
athenaCollector
Intergy EHR
8.5

Patient Scheduling

athenaCollector
Intergy EHR
7.5
Rule-based scheduling
athenaCollector
Intergy EHR
7.6
Automated appointment reminders
athenaCollector
Intergy EHR
8.1
Automated patient check-in
athenaCollector
Intergy EHR
6.0
Multi-location support
athenaCollector
Intergy EHR
8.4
Calendar interface
athenaCollector
Intergy EHR
7.6

Electronic Medical Records

athenaCollector
Intergy EHR
7.5
Charting / document management
athenaCollector
Intergy EHR
8.1
Templates
athenaCollector
Intergy EHR
7.8
Patient portal
athenaCollector
Intergy EHR
7.4
Mobile/tablet support
athenaCollector
Intergy EHR
6.4
Fax integration
athenaCollector
Intergy EHR
6.1
Integration with other EMR and PM systems
athenaCollector
Intergy EHR
7.9
Workflow automation
athenaCollector
Intergy EHR
7.4
Speech recognition
athenaCollector
Intergy EHR
7.2
Customization
athenaCollector
Intergy EHR
8.1
E-prescribing
athenaCollector
Intergy EHR
8.2

Medical Security and Privacy

athenaCollector
Intergy EHR
8.2
HIPAA compliance
athenaCollector
Intergy EHR
8.5
Role-based permission levels
athenaCollector
Intergy EHR
8.6
Data backups and redundancy
athenaCollector
Intergy EHR
8.8
Local mode / networking failsafe
athenaCollector
Intergy EHR
6.7

Workflow and Scale

athenaCollector
Intergy EHR
8.0
Task tracking
athenaCollector
Intergy EHR
8.2
Specialty-specific workflows
athenaCollector
Intergy EHR
7.8
Multi-office / multi-physician capabilities
athenaCollector
Intergy EHR
8.1

Pros

athenaCollector

  • Ease of scheduling appointments, checking patients in, and entering charges.
  • The system is very user friendly and navigation throughout the system is not complicated.
  • Reporting tools are setup in a format that the average user can use.
Anonymous | TrustRadius Reviewer

Intergy EHR

  • Health Reminders- for different patient needs or preventive care/screenings. For example patients who have a diagnosis of Diabetes- their health reminders will show if they need an A1c, foot exam, eye exam, etc. and when it was last performed
  • Orders Tracking- This helps nursing staff make notes on referrals or orders and they are able to look at the order tracking section for all patients and filter it by provider, order type, status, etc. to know what needs to be followed up on or what has been completed and so forth...
  • Tasks- This is a nice feature that has many different options for use. It can be used internally to send a quick message to another user, a phone message, billing message, and any task gives you the option to make it "patient related" if necessary. It can be used by the providers when they make an order they can then send it to the nurse to complete. Lots of different ways for Tasks to be used
Shandi Guertin | TrustRadius Reviewer

Cons

athenaCollector

  • Reporting for payer contract variances is weak for an organization as large as ours.
  • Custom report development can get pricey and take some time to develop.
  • A few of the spin-off products, such as the Dashboards, are not as customizable as our organization had hoped they would be.
Anonymous | TrustRadius Reviewer

Intergy EHR

  • Sometimes, Intergy tends to crash on occasion, which is understandable.
  • Also, when checking for insurance eligibility, sometimes Intergy will not accept a specific insurance card and I have to call up the insurance to make sure the patient is eligible for coverage. It would be nice if more types of insurances could be added.
  • When creating recalls for patients to remind them to visit, sometimes the system does not cooperate properly.
Anonymous | TrustRadius Reviewer

Usability

athenaCollector

No score
No answers yet
No answers on this topic

Intergy EHR

Intergy EHR 6.0
Based on 1 answer
Some things are a lot of clicks, missing functionality.
Keith Ewanyk | TrustRadius Reviewer

Support Rating

athenaCollector

No score
No answers yet
No answers on this topic

Intergy EHR

Intergy EHR 8.2
Based on 9 answers
Usually they are very helpful. I would prefer they do some of the actual changes I am requesting instead of having me do the work. I feel that they could walk you through it, instead of letting you figure out the desired results on your own.
Jen Danver | TrustRadius Reviewer

Implementation Rating

athenaCollector

No score
No answers yet
No answers on this topic

Intergy EHR

Intergy EHR 3.0
Based on 1 answer
Track all hours and don't sign off on anything if you are not 100% happy.
Keith Ewanyk | TrustRadius Reviewer

Alternatives Considered

athenaCollector

The ease of use is far superior than any other similar billing systems product I have used. Navigation throughout the system is very self explanatory. Training time on this system is 1-3 days depending on users role (prior to additional on the job training within the system specific to the users role). Other systems have had software training for a week or more.
Anonymous | TrustRadius Reviewer

Intergy EHR

We moved from Intergy to athenaCollector and athenaClinicals. Athena is cloud-based, meaning we can access it from any location that has internet. My staff misses the ease of scheduling in Intergy, but the accountability of users' productivity is amazing. We had more control over document classification with Intergy, but sometimes that's a double-edged sword. When some people label a document "MRI-Lumbar spine" and others call it "Lumbar Spine MRI," there is some redundancy and sometimes important documents get missed.
Jensina Massa, CPC-A | TrustRadius Reviewer

Return on Investment

athenaCollector

No answers on this topic

Intergy EHR

  • Intergy has had a positive ROI. The financial tracking and tools have been easy to use and helped recover additional monies for practices.
  • Claim Tracker allows practices to have a real time view of all unpaid claims.
  • The E&M calculator helps providers choose the appropriate code for billing compliance.
Michael Popp | TrustRadius Reviewer

Screenshots

Pricing Details

athenaCollector

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Intergy EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

athenaCollector
9.0
Intergy EHR
7.4

Usability

athenaCollector
Intergy EHR
6.0

Reliability and Availability

athenaCollector
Intergy EHR
8.0

Performance

athenaCollector
Intergy EHR
7.0

Support Rating

athenaCollector
Intergy EHR
8.2

Implementation Rating

athenaCollector
Intergy EHR
3.0

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