What users are saying about
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Feature Set Ratings

  • Geckoboard ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization

BI Standard Reporting

6.0

Chartio (discontinued)

60%
9.3

Geckoboard

93%
Geckoboard ranks higher in 3/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
8.0
80%
3 Ratings

Customizable dashboards

7.7
77%
18 Ratings
10.0
100%
5 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
10.0
100%
4 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
7.7

Geckoboard

77%
Geckoboard ranks higher in 4/4 features

Drill-down analysis

6.9
69%
13 Ratings
8.0
80%
4 Ratings

Formatting capabilities

6.1
61%
12 Ratings
8.0
80%
3 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
7.0
70%
2 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
8.0
80%
5 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
9.0

Geckoboard

90%
Geckoboard ranks higher in 5/5 features

Publish to Web

2.7
27%
9 Ratings
10.0
100%
5 Ratings

Publish to PDF

6.1
61%
17 Ratings
9.0
90%
1 Rating

Report Versioning

2.0
20%
5 Ratings
9.0
90%
2 Ratings

Report Delivery Scheduling

2.7
27%
12 Ratings
8.0
80%
3 Ratings

Delivery to Remote Servers

N/A
0 Ratings
9.0
90%
3 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
8.7

Geckoboard

87%
Geckoboard ranks higher in 2/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
10.0
100%
5 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
10.0
100%
5 Ratings

Predictive Analytics

8.0
80%
3 Ratings
6.0
60%
2 Ratings

Access Control and Security

Chartio (discontinued)

Feature Set Not Supported
N/A
7.8

Geckoboard

78%
Geckoboard ranks higher in 4/4 features

Multi-User Support (named login)

N/A
0 Ratings
9.0
90%
5 Ratings

Role-Based Security Model

N/A
0 Ratings
7.0
70%
3 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
9.0
90%
3 Ratings

Single Sign-On (SSO)

N/A
0 Ratings
6.1
61%
2 Ratings

Mobile Capabilities

Chartio (discontinued)

Feature Set Not Supported
N/A
9.5

Geckoboard

95%
Geckoboard ranks higher in 3/3 features

Responsive Design for Web Access

N/A
0 Ratings
9.0
90%
5 Ratings

Mobile Application

N/A
0 Ratings
10.0
100%
4 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
10.0
100%
4 Ratings

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)

Feature Set Not Supported
N/A
10.0

Geckoboard

100%
Geckoboard ranks higher in 6/6 features

REST API

N/A
0 Ratings
10.0
100%
2 Ratings

Javascript API

N/A
0 Ratings
10.0
100%
2 Ratings

iFrames

N/A
0 Ratings
10.0
100%
2 Ratings

Java API

N/A
0 Ratings
10.0
100%
2 Ratings

Themeable User Interface (UI)

N/A
0 Ratings
10.0
100%
2 Ratings

Customizable Platform (Open Source)

N/A
0 Ratings
10.0
100%
2 Ratings

Attribute Ratings

  • Geckoboard is rated higher in 2 areas: Likelihood to Recommend, Usability
  • Chartio (discontinued) and Geckoboard are tied in 1 area: Likelihood to Renew

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
9.0

Geckoboard

90%
6 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings
8.0

Geckoboard

80%
1 Rating

Usability

7.6

Chartio (discontinued)

76%
6 Ratings
9.0

Geckoboard

90%
1 Rating

Availability

8.6

Chartio (discontinued)

86%
4 Ratings

Geckoboard

N/A
0 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings

Geckoboard

N/A
0 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
8.0

Geckoboard

80%
1 Rating

Online Training

8.2

Chartio (discontinued)

82%
1 Rating

Geckoboard

N/A
0 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings

Geckoboard

N/A
0 Ratings

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings

Geckoboard

N/A
0 Ratings

Likelihood to Recommend

Atlassian

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Read full review

Geckoboard

Great value for the money. Excellent for smaller agencies with multiple projects and teams in a smaller space. We can quickly roll out mobile displays to help with a particular deployment push or monitoring a clients website engagement. It's also useful for showing live data without requiring analytics to run reports from a CRM, etc.
Read full review

Pros

Atlassian

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Read full review

Geckoboard

  • User self-help - the video tutorials and a robust publicly accessible knowledgebase.
  • Geckoboard can aggregate data from a number of other apps into a singular dashboard.
  • Sleek, dark UI.
Read full review

Cons

Atlassian

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Read full review

Geckoboard

  • A bit more flexibility in the number of columns would be nice.
  • Ability to scale to mobile device (web).
  • App capabilities are missing on Android.
Read full review

Pricing Details

Chartio (discontinued)

Starting Price

$0

Editions & Modules

Chartio (discontinued) editions and modules pricing
EditionModules
Starter401
Professional602
OrganizationContact sales team3

Footnotes

  1. per user/per month
  2. per user/per month
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Geckoboard

Starting Price

$35 per month

Editions & Modules

Geckoboard editions and modules pricing
EditionModules
Starter$351
Team1592
Team Plus2753
Company5994

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Atlassian

Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Read full review

Geckoboard

My company did not renew due to changes in the organization.
Read full review

Usability

Atlassian

I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Read full review

Geckoboard

With a simple interface and available templates, creating basic dashboards is easy. Obviously depending on the data you want to visualize, there may be higher learning curves. That being said, they have a huge amount of integrations and extensible frameworks. If you are using anything made in the past ten years there is an API function or integration that can get it talking to the platform. As such, it's pretty easy to hit the main data points you want and get it on a cheap display in front of your team.
Read full review

Support Rating

Atlassian

No answers on this topic

Geckoboard

The support levels vary based on the level of plan that you have but that's to be expected. Virtually everything except the Enterprise plan has basic chat/email support. While they are responsive they are not going to be much assistance in helping you figure out API calls or implementing 3rd party integrations. That is to be expected and the support community can pretty much get you in the right direction if you look.
Read full review

Online Training

Atlassian

I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Read full review

Geckoboard

No answers on this topic

Alternatives Considered

Atlassian

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Read full review

Geckoboard

Domo is more robust. We do use both because Geckoboard is really easy to show the rest of our team without the need for additional licenses.
Read full review

Scalability

Atlassian

Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Read full review

Geckoboard

No answers on this topic

Return on Investment

Atlassian

No answers on this topic

Geckoboard

  • While we originally used this as an internal IS tool, we eventually have expanded it to be used by nearly every department.
  • Because pricing is monthly, we can grow or decrease our usage based on our current client needs.
  • Because it is low cost and easy to deploy, we can utilize it in place of considerable resources in analytics and reporting by delivering snapshots of data without pulling reports.
Read full review

Screenshots

Add comparison