What users are saying about
422 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 422 reviews and ratings
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.2 out of 100
Based on 5 reviews and ratings
Feature Set Ratings
- Atlassian Jira Align ranks higher in 1 feature set: Project Management
Project Management

7.9
Atlassian Jira Align
79%
7.0
Remember the Milk
70%
Atlassian Jira Align ranks higher in 12/14 features
Atlassian Jira Align ranks higher in 12/14 features
Task Management

9.1
91%
22 Ratings
10.0
100%
1 Rating
Resource Management

7.9
79%
22 Ratings
1.0
10%
1 Rating
Gantt Charts

7.5
75%
16 Ratings
N/A
0 Ratings
Scheduling

8.0
80%
18 Ratings
N/A
0 Ratings
Workflow Automation

7.2
72%
17 Ratings
N/A
0 Ratings
Team Collaboration

9.4
94%
22 Ratings
N/A
0 Ratings
Support for Agile Methodology

9.4
94%
21 Ratings
N/A
0 Ratings
Support for Waterfall Methodology

6.3
63%
14 Ratings
N/A
0 Ratings
Document Management

7.0
70%
18 Ratings
N/A
0 Ratings
Email integration

7.5
75%
18 Ratings
N/A
0 Ratings
Mobile Access

6.3
63%
15 Ratings
10.0
100%
1 Rating
Timesheet Tracking

8.3
83%
16 Ratings
N/A
0 Ratings
Change request and Case Management

8.5
85%
20 Ratings
N/A
0 Ratings
Budget and Expense Management

8.0
80%
12 Ratings
N/A
0 Ratings
Professional Services Automation

7.8
Atlassian Jira Align
78%
Remember the Milk
Feature Set Not Supported
N/A
Atlassian Jira Align ranks higher in 4/4 features
Atlassian Jira Align ranks higher in 4/4 features
Quotes/estimates

8.1
81%
13 Ratings
N/A
0 Ratings
Invoicing

7.1
71%
13 Ratings
N/A
0 Ratings
Project & financial reporting

8.4
84%
15 Ratings
N/A
0 Ratings
Integration with accounting software

7.7
77%
9 Ratings
N/A
0 Ratings
Attribute Ratings
- Remember the Milk is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

8.8
Atlassian Jira Align
88%
22 Ratings
10.0
Remember the Milk
100%
1 Rating
Likelihood to Renew

9.5
Atlassian Jira Align
95%
2 Ratings
Remember the Milk
N/A
0 Ratings
Usability

6.9
Atlassian Jira Align
69%
2 Ratings
Remember the Milk
N/A
0 Ratings
Support Rating

7.2
Atlassian Jira Align
72%
21 Ratings
10.0
Remember the Milk
100%
2 Ratings
Implementation Rating

10.0
Atlassian Jira Align
100%
1 Rating
Remember the Milk
N/A
0 Ratings
Likelihood to Recommend
Atlassian Jira Align
The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Vice President, Chief Architect, Development Manager and Software Engineer
WySTAR Global Retirement Solutions, a Wells Fargo CompanyFinancial Services, 10,001+ employees
Remember the Milk
Best suited for individual task management and not across an organization where visibility across different users is required.
Owner and Developer
Your QuickBase CoachInformation Technology and Services, 1-10 employees
Pros
Atlassian Jira Align
- Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
- Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
- Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
- Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
- Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
- Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
- So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
- Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Enterprise Agile Coach
Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees
Remember the Milk
- Syncs across all platforms and devices.
- Allows for prioritization in an intuitive way.
- Has an App in the Apple App store.
Owner and Developer
Your QuickBase CoachInformation Technology and Services, 1-10 employees
Cons
Atlassian Jira Align
- The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
- The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
- The interface on some smaller portions of the software are sometimes difficult to understand.
Vice President of Research, Neuroscientist
SPARK NeuroResearch, 11-50 employees
Remember the Milk
- It does what I need it to do.
Owner and Developer
Your QuickBase CoachInformation Technology and Services, 1-10 employees
Pricing Details
Atlassian Jira Align
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per year
Atlassian Jira Align Editions & Modules
Edition
Starting Price | $27,000.001 |
---|---|
Maximum Price | $3,987,600.001 |
- per year
Additional Pricing Details
—Remember the Milk
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Remember the Milk Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Atlassian Jira Align
Atlassian Jira Align 9.5
Based on 2 answers
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 5001-10,000 employeesRemember the Milk
No score
No answers yet
No answers on this topic
Usability
Atlassian Jira Align
Atlassian Jira Align 6.9
Based on 2 answers
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 5001-10,000 employeesRemember the Milk
No score
No answers yet
No answers on this topic
Support Rating
Atlassian Jira Align
Atlassian Jira Align 7.2
Based on 21 answers
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
Team Lead Manager- Analytics
PatagoniaRetail, 501-1000 employees
Remember the Milk
Remember the Milk 10.0
Based on 2 answers
I have had few reasons to call support, the only reason was over a billing issue and they resolved the issue quickly,.
Owner and Developer
Your QuickBase CoachInformation Technology and Services, 1-10 employees
Alternatives Considered
Atlassian Jira Align
Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.

Verified User
Employee in Information Technology
Information Technology & Services Company, 5001-10,000 employeesRemember the Milk
The main reason I like it is because it Syncs across all my devices and I like the feature to organize the Priorities by drag and drop
Owner and Developer
Your QuickBase CoachInformation Technology and Services, 1-10 employees
Return on Investment
Atlassian Jira Align
- It has a vast amount of features to implement in our project and the time management is a great ROI as well. As it is helping us to deliver our product in time.
- We can trace our sprint activity and it helps us to collaborate well.
Business Analyst
Spring Rain Pvt LtdComputer Software, 11-50 employees
Remember the Milk
- It allows me to not forget my tasks I owe my clients.
Owner and Developer
Your QuickBase CoachInformation Technology and Services, 1-10 employees