Autodesk BIM Collaborate Pro vs. Followup CRM

Autodesk Bim 360 is well suited to the majority of construction projects in my opinion. On the construction side I could see how the straightforward nature of the platform would be well liked. The new update with the widgets is a great touch and allows for ease of site visits by showcasing good to know info like project location on a map and the local weather. You can also customize the "widgets" as you see fit to add more information if necessary to the home screen. From my experience as a LEED consultant, Bim 360 does not differ much from other platforms used for submittal review like Procore. It is easy enough to search for what you want but searches do take a while and you need to move the cursor over every time you search and do not find what you're looking for, which seems very unnecessary. Overall it is fine for reviewing documentation but isn't anything extraordinary.

Incentivized

One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.

Incentivized

• It helps to collaborate on different components of projects that work according to different specifications in one place.
• With this the client can have all date at once where they can review all things.
• The place where an architect and other Engineers coordinate to get a full-fledged model.

Incentivized

• We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
• The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
• Every task is date stamped to insure proper work flow and holds the team accountable to each other.

• Bim360 is extremely unintuitive and frequently confusing to end users.
• There are multiple avenues of sharing and collaboration for models and information. The advantages/disadvantages of each and how to perform even the most basic of tasks requires extensive training and mentoring for even the most advanced of users.
• There are many enormous limitations and constraints to BIM 360 that are not immediately obvious and even contrary to published marketing materials and even product naming.
• Development cycles of the product are seemingly monthly, but incredibly minor. This makes the desperately-needed and glaringly obvious massive usability, capability, and performance improvements into deal-breakers and hair pulling events. Change cannot come fast enough.
• There are no integrations into Microsoft's Azure AD SSO or other 3rd party SSOs available for SMBs. This makes the provided MFA a huge headache for all SMBs.
• There are no integrations into the Microsoft 365 ecosystem for SharePoint/OneDrive or Outlook. This is desperately needed for most organizations using Bim360.

Incentivized

• It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
• It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
• It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.

Incentivized

It's not very difficult to use for majority of all our users. We really like storing and managing all our project data in one location so users have only one option to access the requested information. Managing our architectural engineering projects with two workflows in one system is really a good asset

Incentivized

AutoDesk support is slow and if you are not an enterprise customer they will likely tell you to go to forums and post for help pushing the support on the high-level end-users (some of which are AutoDesk employees). I haven't actually had issues requiring support with docs altough there are some features I wish it had

Incentivized

The saving in reduced field changes/mistakes quickly paid for the license plus some. The software allows for easy data collection, especially at project completion for field software by checklist creation. Furthermore, the internal punch-list tracking, tracking completion lists and punch lists created for us by others is optimal compared to the competition. We chose Bim360 over other options due to its ability to import out of other software programs directly into the system, adding reports in one location and then distributing it to subcontractors and internally from there to fix deficiencies. It does the tracking, importing, markups of pictures and document viewing well and fulfills our needs.

Incentivized

My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales

• We are able to complete a design quicker.
• The fact that your files are not on your servers. Anytime that the Autodesk servers go down you are down; it does not happen very often but when it does there is nothing you can do about it except wait.
• Because of how BIM360 licensing is setup it does force you to manage the personnel on a project closer. This can at times be viewed as a negative but in the long run is positive because with better management comes better profit.

Incentivized

• I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
• The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
• Payments or what the current status of the job is.

Incentivized