Good at what it does, but lacks some features
Anonymous | TrustRadius Reviewer
October 12, 2019

Good at what it does, but lacks some features

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Bim360

At our company BIM 360 Document Management is being used for three primary functions:

  • Contract Documents - This is the location where subcontractors go to get the posted set of RFIs that have been vetted by our team and are to be proceeded on. This is how we manage the information that subcontractors should see vs. not see.
  • Reference Documents - Any additional as-builts, misc. documents or things we want to share with the subs, no more Engyte/Dropbox needed.
  • BIM information - Turns out BIM 360 Docs is great for the work-sharing of Revit files. AutoCAD does not seem to be stable especially with Xrefs. Cant wait to see this get consolidated with the GLUE file platform.
  • Provide access to updated contract drawings on the iPad and desktop applications.
  • BIM collaboration with Revit files.
  • Drawings load very fast.
  • CAD file collaboration is unstable.
  • Can not search the text of drawings or specs to find words. This is a huge deal breaker.
  • Cannot zoom in all the way on the drawing to see details blown up.
  • Build it right, once.
  • Allow guys in the field easy access to updated info.
  • Always have the posted RFIs.
Integration with glue and field is the primary reason why Docs is better than PlanGrid. I would like for them to remove those silos however and have it under one platform. Unfortunately, it seems like Autodesk swallows up all the small companies so you are more likely to have more integrations when selecting the Autodesk platform. Also, the admin platform is much better than older Autodesk software.
AutoDesk support is slow and if you are not an enterprise customer they will likely tell you to go to forums and post for help pushing the support on the high-level end-users (some of which are AutoDesk employees). I haven't actually had issues requiring support with docs altough there are some features I wish it had.

Do you think Bim360 delivers good value for the price?

Not sure

Are you happy with Bim360's feature set?

No

Did Bim360 live up to sales and marketing promises?

Yes

Did implementation of Bim360 go as expected?

Yes

Would you buy Bim360 again?

Yes

Bim360 is well suited for hosting drawings and sharing normal sized files with people. Most subcontractors are now using PlanGrid and other software which do not contain the "posted set" so they do not have all the RFIs they are supposed to proceed on unless they open docs and match the posted that the GC has done on docs. This results in them always chasing/updating the posting set, falling behind, and building old work.

Bim360 Feature Ratings

Plan distribution & viewing
9
Plan markups & sharing
4
Document sharing
8
Issue tracking & punchlists
8
Photo documentation
5
Jobsite reports
8
RFI tools
5
Collaboration & approvals
8
As-built drawings
8
Mobile app
8
Submittal design and management
5