BuildingConnected, an Autodesk product vs. Viewpoint Spectrum

When receiving RFQ's from companies within a manageable distant from our location, it has been very helpfull. Receiving RFQ's for projects outside of our work area, it is just a waste of time. The projects available are well organized and give date due of proposal.

Incentivized

The Installation team is amazing. They provide clear guidance at the beginning of the process regarding what is expected and what needs to be done. The implementation manager follows up monthly with you to make sure you are on track and if you need additional help. They are very helpful and responsive in resolving issues.

Incentivized

• Helps keep track of multiple jobs at once
• Helps sort your bid invites into won/lost/pending/archived etc.
• It is a central location where general contractors can put all their updated files and addendum
• Lets you see which contractors are bidding the same job so you can coordinate your estimating

Incentivized

• Job Costing - Viewpoint Spectrum handles job costing per project, per work order, per site, and gives us an up to date analysis of the project.
• HR - helps to keep all of the training certifications and HR incidents in a consistent and manageable order for all Managers to use.

Incentivized

• There was a previous glitch where bid forms have been updated by subcontractors that have accessed a former version are not able to access the updated/new bid form.
• I would like to see the ability for BuildingConnected to automatically send a bid reminder to bidders at a set amount of time prior to the bid date.

Incentivized

• Support isn't readily available. You can submit a ticket and wait days before it's picked up. Even critical issues (system outages) can wait an hour or two before someone responds.
• Large companies will feel limited. This product wasn't designed to handle large amounts of data, and performance seems to slow when there are more than 80 concurrent users.
• The new developments are limited. HR Management is less robust than a third-party product specializing in HR Management. Viewpoint Analytics is nowhere near as robust as Power BI or Tableau.

Incentivized

The product is working for us and the cost to implement a new system does not warrant the expense.

Incentivized

Very easy to use.

Incentivized

There's a little bit of a learning curve, but once you've been working in the system for a while, it becomes second nature. I would say that out of all of the other software that I've personally used, Spectrum has been the easiest one to pick up and learn quickly

Incentivized

I've never seen Spectrum down

For the most part the product is very reliable. Since we are hosted we sometimes have connectivity issues but I would say that is more our ISP than Spectrum.

Incentivized

Though I haven't had to utilize any live support at BuildingConnected, I know others at my company have and have had good success with them. They seem to be very responsive and since the software is so simple, there are not that many pitfalls or hurdles that you need to work through to accomplish your task.

Incentivized

The support has recently changed. Last year, you could call in and get an immediate response. Now that doesn't seem possible unless you have an urgent situation with access to the software, payroll or payables. I have found that using chat or e-mail works nicely for the most part, but sometimes I feel it would be easier if someone from support would jump on our site and take a first-hand look rather than going back and forth

Incentivized

Our trainer was excellent and navigated the time zone differences expertly. She gave us test assignments to complete and was available for questions at any time.

Incentivized

Quick and easy. Pretty much menu-driven

Incentivized

My only insight would be to take time in your implementation and training process; ours was six weeks from start to finish.

Incentivized

Have used BlueBook Construction, which has a smooth, quick search for local contractors. Still, they don't allow us the client project creation. I even had issues with them displaying proper project descriptions based upon was receiving inadequate and or erroneous bid proposals, and the engagement manager was not flexible in resolving the problem!

Incentivized

I have previously used Sage Masterbuilder, another construction industry software. This has been a number of years ago. The company I am working for already had Spectrum and have been using it for as long as it has been around when it was known as Forefront. Based on conversations I've had with the personnel that were here at the time of purchase, Spectrum clicked off all the boxes they were looking for.

Incentivized

You can grant user specific access which is nice. Project managers do not need all the same modules as Accounting. But Accounting does need access to PM modules as well

• Allows our company to accurately estimate the cost of a project.
• Helps us to reach out to qualified subcontractors based on past experience and history with our company.
• Contains bid leveling capabilities to ensure that all proposals cover a full scope of work.

Incentivized

• [In my opinion,] it takes at LEAST twice as long to do our jobs now.
• [I feel like] we are paranoid about something not being printed correctly because of [what I believe are] buggy text fields.
• [In my experience,] we still have to refer to a physical file cabinet with paper, even though a main point of switching was to go paperless.
• [In our experience,] screens can now be "locked", so we can't see something if our coworker is also looking at it.
• [I believe that] the financial hit our company took from this switch was astronomical. [In my opinion:] Beware!