161 Ratings
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Score 8.2 out of 100
3 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Automation Anywhere

[Automation Anywhere] is
independent of any business size, but mostly it will benefit large setups. So I
will recommend you its usage. It will enhance your productivity and let you
improve the management of tasks. It is one of the most effective RPA in the
market.
Brandon Young | TrustRadius Reviewer

Hyland RPA (formerly AM Ensemble)

Hyland RPA is well suited for highly repetitive manual processes. It works really well with more modern web applications. It is more difficult to work with older client-server applications where fields, buttons, and links may be harder to identify, but with time and experience using the tools, most problems can be resolved.
Luis Garcia | TrustRadius Reviewer

Pros

Automation Anywhere

  • Exception handling is pretty decent. WE don't have to worry about process being stuck as it moves to the next iteration on its own.
  • Automation is easier to achieve as it doesn't require high coding skills or designing a specific framework.
  • It can achieve PDF editing and automation, which in our case of policy documents has been valuable.
Anonymous | TrustRadius Reviewer

Hyland RPA (formerly AM Ensemble)

  • Configurability
  • Transparency
  • Ease of Implementation
Anonymous | TrustRadius Reviewer

Cons

Automation Anywhere

  • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
  • Automation Anywhere has no workflow design which is not making us to understand the process.
  • Automation Anywhere has no fit to size object cloning.
Premnath R | TrustRadius Reviewer

Hyland RPA (formerly AM Ensemble)

  • Lack of dedicated support
  • Documentation
  • Training
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Automation Anywhere

Automation Anywhere 9.5
Based on 4 answers
To continue enjoying the benefits of our productivity improvements and efficiency focus.
Chakravarthy SSNTK | TrustRadius Reviewer

Hyland RPA (formerly AM Ensemble)

Hyland RPA (formerly AM Ensemble) 9.1
Based on 1 answer
Our teams are now completely dependent on this solution and we've restructured our teams around the new processes we now have in place. It would be extremely difficult to be able to move forward without this product. We are more likely to buy more RPA bots than not renew at this point in time
Anonymous | TrustRadius Reviewer

Usability

Automation Anywhere

Automation Anywhere 8.0
Based on 6 answers
On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended.The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
Anonymous | TrustRadius Reviewer

Hyland RPA (formerly AM Ensemble)

Hyland RPA (formerly AM Ensemble) 9.0
Based on 1 answer
Both RPA Analyst and RPA Designer are easy to learn and with experience almost any manual process can be automated. Once, the infrastructure is understood any organization should be able easily scale up it's automation efforts across multiple departments.
Luis Garcia | TrustRadius Reviewer

Support Rating

Automation Anywhere

Automation Anywhere 8.8
Based on 11 answers
Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
Anonymous | TrustRadius Reviewer

Hyland RPA (formerly AM Ensemble)

Hyland RPA (formerly AM Ensemble) 7.0
Based on 2 answers
Hyland has been very responsive to our support tickets. They have consistently responded within their SLA.
Luis Garcia | TrustRadius Reviewer

Online Training

Automation Anywhere

Automation Anywhere 8.4
Based on 2 answers
Perfect training from the online academy the software offers it for free
Chakravarthy SSNTK | TrustRadius Reviewer

Hyland RPA (formerly AM Ensemble)

No score
No answers yet
No answers on this topic

Implementation Rating

Automation Anywhere

Automation Anywhere 8.6
Based on 3 answers
Nothing in particular
Chakravarthy SSNTK | TrustRadius Reviewer

Hyland RPA (formerly AM Ensemble)

No score
No answers yet
No answers on this topic

Alternatives Considered

Automation Anywhere

Other than Automaton Anywhere I have also used UiPath. What I like about Automation Anywhere is the object cloning and the way you can move the mouse and either go to a particular point or go to an element. That's very easy and intuitive in Automation Anywhere. It gets the job done in terms of getting the data out of the pages. Although I have other tools, I still have this habit of going through the clicks. If you're going through the clicks, Automation Anywhere is the best.
Albert Jose | TrustRadius Reviewer

Hyland RPA (formerly AM Ensemble)

Hyland RPA [(formerly AM Ensemble)] is much easier to configure and is fully integrated with Hyland. We probably would have used Selenium to accomplish what we were looking for but that required development resources and we were going to have to build in the integrations with Hyland and OnBase manually. This was useable out of the box and saved on development time
Anonymous | TrustRadius Reviewer

Scalability

Automation Anywhere

Automation Anywhere 9.0
Based on 2 answers
Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
Chakravarthy SSNTK | TrustRadius Reviewer

Hyland RPA (formerly AM Ensemble)

No score
No answers yet
No answers on this topic

Return on Investment

Automation Anywhere

  • Our overall business has saved numerous hours of work where individuals were freed up to perform higher level thinking tasks.
  • Following a necessary reduction in workforce that was not driven by RPA, we were able to automate processes that kept the remaining workload from overwhelming the remaining workforce.
  • The use of robotics process automation has inspired many workers to come up with different approaches to problems including both automation and analytics.
Brady Rothrock CPA, CFE, ACDA, MS-BIA | TrustRadius Reviewer

Hyland RPA (formerly AM Ensemble)

  • Reduced the need to hire additional staff
  • 90-100% coverage of contract settling
  • Reducing errors
Anonymous | TrustRadius Reviewer

Pricing Details

Automation Anywhere

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Automation Anywhere Editions & Modules

Edition
Cloud-Only Starter Pack$7501
Advanced Pack (Cloud or On-Premises)Contact for quote
  1. per month
Additional Pricing Details

Hyland RPA (formerly AM Ensemble)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hyland RPA (formerly AM Ensemble) Editions & Modules

Additional Pricing Details

Add comparison