Top Rated
205 Ratings
2 Ratings
Top Rated
205 Ratings
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Score 8.6 out of 100
2 Ratings
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Score 8.3 out of 100

Attribute Ratings

  • Automation Anywhere is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating
  • Hyland RPA is rated higher in 1 area: Usability

Likelihood to Recommend

8.7

Automation Anywhere

87%
47 Ratings
8.3

Hyland RPA

83%
2 Ratings

Likelihood to Renew

9.7

Automation Anywhere

97%
2 Ratings
9.1

Hyland RPA

91%
1 Rating

Usability

8.0

Automation Anywhere

80%
4 Ratings
9.0

Hyland RPA

90%
1 Rating

Availability

8.0

Automation Anywhere

80%
2 Ratings

Hyland RPA

N/A
0 Ratings

Performance

9.0

Automation Anywhere

90%
2 Ratings

Hyland RPA

N/A
0 Ratings

Support Rating

9.6

Automation Anywhere

96%
15 Ratings
7.1

Hyland RPA

71%
2 Ratings

Online Training

8.0

Automation Anywhere

80%
1 Rating

Hyland RPA

N/A
0 Ratings

Implementation Rating

8.0

Automation Anywhere

80%
2 Ratings

Hyland RPA

N/A
0 Ratings

Configurability

8.0

Automation Anywhere

80%
1 Rating

Hyland RPA

N/A
0 Ratings

Ease of integration

8.0

Automation Anywhere

80%
1 Rating

Hyland RPA

N/A
0 Ratings

Product Scalability

9.0

Automation Anywhere

90%
1 Rating

Hyland RPA

N/A
0 Ratings

Vendor post-sale

7.0

Automation Anywhere

70%
1 Rating

Hyland RPA

N/A
0 Ratings

Vendor pre-sale

7.0

Automation Anywhere

70%
1 Rating

Hyland RPA

N/A
0 Ratings

Likelihood to Recommend

Automation Anywhere

Automation anywhere is well suited in most rule-based processes. It can manage high-volume transactions with accuracy and scale up quickly. It is very flexible in terms of integration and implementation. The bots can be scheduled, monitored and performance can be reported on a regular basis. It works well with most enterprise solutions.
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Hyland Software

Hyland RPA is well suited for highly repetitive manual processes. It works really well with more modern web applications. It is more difficult to work with older client-server applications where fields, buttons, and links may be harder to identify, but with time and experience using the tools, most problems can be resolved.
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Pros

Automation Anywhere

  • Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
  • I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
  • Its interface is very easy and user friendly.
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Hyland Software

  • Configurability
  • Transparency
  • Ease of Implementation
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Cons

Automation Anywhere

  • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
  • Automation Anywhere has no workflow design which is not making us to understand the process.
  • Automation Anywhere has no fit to size object cloning.
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Hyland Software

  • Lack of dedicated support
  • Documentation
  • Training
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Pricing Details

Automation Anywhere

Starting Price

$0

Editions & Modules

Automation Anywhere editions and modules pricing
EditionModules
Cloud-Only Starter Pack$7501
Advanced Pack (Cloud or On-Premises)Contact for quote2

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Hyland RPA

Starting Price

Editions & Modules

Hyland RPA editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Automation Anywhere

    To continue enjoying the benefits of our productivity improvements and efficiency focus.
    Read full review

    Hyland Software

    Our teams are now completely dependent on this solution and we've restructured our teams around the new processes we now have in place. It would be extremely difficult to be able to move forward without this product. We are more likely to buy more RPA bots than not renew at this point in time
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    Usability

    Automation Anywhere

    On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended. The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
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    Hyland Software

    Both RPA Analyst and RPA Designer are easy to learn and with experience almost any manual process can be automated. Once, the infrastructure is understood any organization should be able easily scale up it's automation efforts across multiple departments.
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    Support Rating

    Automation Anywhere

    Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
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    Hyland Software

    Hyland has been very responsive to our support tickets. They have consistently responded within their SLA.
    Read full review

    Online Training

    Automation Anywhere

    Perfect training from the online academy the software offers it for free
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    Hyland Software

    No answers on this topic

    Implementation Rating

    Automation Anywhere

    Nothing in particular
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    Hyland Software

    No answers on this topic

    Alternatives Considered

    Automation Anywhere

    In terms of costing, Uipath is more cost effective. Uipath doesn't support Unicode based websites but Automation Anywhere can help on this front. The user interface of Uipath is more user-friendly and attractive over Automation Anywhere. AA has a stronger network of resellers as compared to Uipath so you may be getting pushed for it and it's advisable to make decisions based on your own specific requirements.
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    Hyland Software

    Hyland RPA [(formerly AM Ensemble)] is much easier to configure and is fully integrated with Hyland. We probably would have used Selenium to accomplish what we were looking for but that required development resources and we were going to have to build in the integrations with Hyland and OnBase manually. This was useable out of the box and saved on development time
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    Scalability

    Automation Anywhere

    Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
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    Hyland Software

    No answers on this topic

    Return on Investment

    Automation Anywhere

    • Our overall business has saved numerous hours of work where individuals were freed up to perform higher level thinking tasks.
    • Following a necessary reduction in workforce that was not driven by RPA, we were able to automate processes that kept the remaining workload from overwhelming the remaining workforce.
    • The use of robotics process automation has inspired many workers to come up with different approaches to problems including both automation and analytics.
    Read full review

    Hyland Software

    • Reduced the need to hire additional staff
    • 90-100% coverage of contract settling
    • Reducing errors
    Read full review

    Add comparison