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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Automation Anywhere

    Score8.4 out of 10
    N/AAutomation Anywhere, headquartered in San Jose, California, offers their robotic process automation (RPA) software.

    $750

    per month

    SAP Crystal

    Score7.1 out of 10
    N/ASAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.

    $295

    per single user license

    Pricing
    Automation AnywhereSAP Crystal
    Editions & Modules
    Cloud-Only Starter Pack
    $750
    per month
    Advanced Pack (Cloud or On-Premises)
    Contact for quote
    Upgrade Version to SAP Crystal Reports 2020
    $295
    per single user license
    SAP Crystal Reports 2020 64-Bit
    $495
    per single user license
    SAP Crystal Reports 2016 32-Bit
    $495
    per single user license
    SAP Crystal Server 2020 1 NUL
    $869
    per user license + first year maintenance to be added
    SAP Crystal Server 2020 5 CAL
    $8,744
    5 concurrent users + first year maintenance to be added
    Offerings
    Pricing Offerings
    Automation AnywhereSAP Crystal
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.
    More Pricing Information
    Community Pulse
    Automation AnywhereSAP Crystal
    Considered Both Products
    Automation Anywhere
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    18 Answers
    91%
    Would buy again
    10 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    18 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    18 Answers
    100%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    16 Answers
    90%
    Implementation went as expected
    9 Answers
    Features
    Automation AnywhereSAP Crystal
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Automation Anywhere and SAP Crystal
    Feature
    Automation Anywhere
    -
    Ratings
    SAP Crystal
    7.7
    124 Ratings
    6% below category average
    Pixel Perfect reports00 Ratings8.0113 Ratings
    Customizable dashboards00 Ratings6.7100 Ratings
    Report Formatting Templates00 Ratings8.4117 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Automation Anywhere and SAP Crystal
    Feature
    Automation Anywhere
    -
    Ratings
    SAP Crystal
    8.3
    136 Ratings
    4% above category average
    Drill-down analysis00 Ratings9.0117 Ratings
    Formatting capabilities00 Ratings8.8135 Ratings
    Integration with R or other statistical packages00 Ratings6.964 Ratings
    Report sharing and collaboration00 Ratings8.6120 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Automation Anywhere and SAP Crystal
    Feature
    Automation Anywhere
    -
    Ratings
    SAP Crystal
    8.7
    136 Ratings
    6% above category average
    Publish to Web00 Ratings9.191 Ratings
    Publish to PDF00 Ratings9.4133 Ratings
    Report Versioning00 Ratings7.994 Ratings
    Report Delivery Scheduling00 Ratings8.997 Ratings
    Delivery to Remote Servers00 Ratings8.454 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Automation Anywhere and SAP Crystal
    Feature
    Automation Anywhere
    -
    Ratings
    SAP Crystal
    7.6
    89 Ratings
    5% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.650 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.576 Ratings
    Predictive Analytics00 Ratings7.841 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Automation Anywhere and SAP Crystal
    Feature
    Automation Anywhere
    -
    Ratings
    SAP Crystal
    8.5
    88 Ratings
    0% above category average
    Multi-User Support (named login)00 Ratings8.481 Ratings
    Role-Based Security Model00 Ratings8.480 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.480 Ratings
    Report-Level Access Control00 Ratings8.43 Ratings
    Single Sign-On (SSO)00 Ratings8.940 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Automation Anywhere and SAP Crystal
    Feature
    Automation Anywhere
    -
    Ratings
    SAP Crystal
    6.6
    65 Ratings
    16% below category average
    Responsive Design for Web Access00 Ratings6.163 Ratings
    Mobile Application00 Ratings5.946 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings6.060 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Automation Anywhere and SAP Crystal
    Feature
    Automation Anywhere
    -
    Ratings
    SAP Crystal
    7.8
    45 Ratings
    1% above category average
    REST API00 Ratings7.48 Ratings
    Javascript API00 Ratings8.437 Ratings
    iFrames00 Ratings7.18 Ratings
    Java API00 Ratings8.437 Ratings
    Themeable User Interface (UI)00 Ratings7.439 Ratings
    Customizable Platform (Open Source)00 Ratings8.433 Ratings
    Best Alternatives
    Automation AnywhereSAP Crystal
    Small Businesses
    No answers on this topic
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    IBM Robotic Process Automation
    Score8.4 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    UiPath Automation Platform
    Score8.5 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Automation AnywhereSAP Crystal
    Likelihood to Recommend
    10.0
    (48 ratings)
    6.7
    (159 ratings)
    Likelihood to Renew
    9.7
    (2 ratings)
    10.0
    (19 ratings)
    Usability
    8.0
    (5 ratings)
    7.1
    (31 ratings)
    Availability
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.8
    (8 ratings)
    8.6
    (21 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    8.8
    (14 ratings)
    Configurability
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.8
    (124 ratings)
    Data Sources
    -
    (0 ratings)
    9.2
    (129 ratings)
    Ease of integration
    8.0
    (1 ratings)
    7.0
    (1 ratings)
    Product Scalability
    9.0
    (1 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    7.0
    (1 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    7.0
    (1 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Automation AnywhereSAP Crystal
    Likelihood to Recommend
    Automation Anywhere
    Automation Anywhere is well suited for automating repetitive or complex tasks that can be performed on a timeline such as data processing, data extraction, and file transfers. Automation Anywhere also has capabilities for integration with legacy applications and APIs to automate more complex data flows. Automation Anywhere is also ideal for automating document processing, form filling and other web activities since it has both image recognition and image-based automation capabilities.

    On the other hand, Automation Anywhere is less appropriate for tasks requiring high levels of system intelligence such as machine learning or natural language processing as these require different types of technology. Additionally, if a task requires manual elements such as validations or reviews then Automation Anywhere may not be the most suitable solution either. It can be possible to set up automated validations but that might not always result in an ideal solution due to its limitations.
    Read full review
    SAP
    Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users
    Incentivized
    Read full review
    Pros
    Automation Anywhere
    • Now I easily generate the invoices and quotation generation is an easy task now. Previously it was very time consuming as we have to drag the data from the excel sheets.
    • I will praise its integration with other software that has facilitated us to make amendments in the data across those platforms.
    • Its interface is very easy and user friendly.
    Incentivized
    Read full review
    SAP
    • Crystal Reports allows us to create a consistent template for all of our reports.
    • Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
    • Crystal Reports can connect to a wide variety of data sources.
    • Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.
    Incentivized
    Read full review
    Cons
    Automation Anywhere
    • Automation Anywhere doesn't come with easy installation, We need to install Java, IDEs and Databases in an orderly fashion which we are not able to do.
    • Automation Anywhere has no workflow design which is not making us to understand the process.
    • Automation Anywhere has no fit to size object cloning.
    Incentivized
    Read full review
    SAP
    • The export of reports to Excel is very cumbersome and the results are difficult to format.
    • The design of reports and the graphical features (e.g. charts) feel quite rigid.
    • The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Automation Anywhere
    To continue enjoying the benefits of our productivity improvements and efficiency focus.
    Read full review
    SAP
    We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.
    Read full review
    Usability
    Automation Anywhere
    On more complex use cases, Automation Anywhere requires technical background like knowledge on network protocols and database language on task creation, and even people with technical background might have some trouble in the beginning because of the product particularities on how variable manipulation works, or how to get the object cloning (a more resilient screen manipulation command) to work as intended. The scheduling of tasks on the Control Room and the autologin feature isn't intuitive as they should, so much of this works requires documentation analysis to get it done on the first time.
    Incentivized
    Read full review
    SAP
    Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
    Incentivized
    Read full review
    Support Rating
    Automation Anywhere
    Automation Anywhere is a great tool for a low cost, fairly easily scalable, and quickly learned. The company is growing by leaps and bounds and continually pushing the automation boundaries. The problem with fast expansion is that sometimes you can grow more quickly than you can appropriately support your products. While Automation Anywhere has an excellent support structure in place, every company and situation is different, and they often struggle with why problems arise in the system and how to fix them.
    Incentivized
    Read full review
    SAP
    The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
    Incentivized
    Read full review
    In-Person Training
    Automation Anywhere
    No answers on this topic
    SAP
    Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training
    Incentivized
    Read full review
    Online Training
    Automation Anywhere
    Perfect training from the online academy the software offers it for free
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    Automation Anywhere
    Nothing in particular
    Read full review
    SAP
    Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.
    Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!
    Incentivized
    Read full review
    Alternatives Considered
    Automation Anywhere
    Automation anywhere scores well with respect to other solutions when we look at bot implementation, bot management, and basic automation. From a security perspective as well, AA fares well as compared to other solutions. UIpath is better suited when we operate using VPN systems and integrating with homegrown solutions.
    Read full review
    SAP
    Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.
    Incentivized
    Read full review
    Scalability
    Automation Anywhere
    Highly reliable once you start experiencing the results. It helps you to have a clear cut results with better productivity numbers and financial savings
    Read full review
    SAP
    No answers on this topic
    Return on Investment
    Automation Anywhere
    • Customer satisfaction has increased. They are pleased with faster development and execution.
    • Cost internally for our company is heavy and the client doesn't bear the full cost for it.
    • We didn't need to train our staff a lot for this. Just a week of overview was enough to get started.
    Incentivized
    Read full review
    SAP
    • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
    • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
    Incentivized
    Read full review
    ScreenShots

    SAP Crystal Screenshots

    Screenshot of Pixel-perfect reporting solutionScreenshot of Refresh with a clickScreenshot of Build pixel-perfect documentsScreenshot of Connect to all data sourcesScreenshot of Use drag and dropScreenshot of Build interactive reports