Likelihood to Recommend Auvik is well suited for managed service customers and small-scale SMB customers who do not have enough technical resource to manage and monitor their network. Also for customer who has distributed networks spreaded across worldwide or nation wide, Auvik is well suited since it does not need any on-premise setup at each site except for a collector. For customer who has already adopted and used cloud network and hosting services, Auvik is better as Auvik is also fully cloud based offering
Read full review Icinga is a world-class monitoring system. It can be used for most general monitoring situations. It is not a silver bullet, however, and there are instances where domain-specific monitoring systems are necessary. However, the output from those monitoring systems can be funneled into Icinga as a central monitoring and alerting system.
Read full review Pros Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues. Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture. Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well. Read full review Wealth of community-developed plugins. Stable codebase. Icinga 2 supports distributed monitoring. Very performant, can support tens of thousands of checks per server. Read full review Cons The map is not easy to quickly zoom in and out of or pan around. Usually requires a lot of filter toggling. Keyboard shortcuts for this would be nice. Better global settings that can be pushed to multiple client organizations Security groups/RBAC for user permissions across multiple clients Ability to change the URL Read full review High learning curve, setting up Icinga from scratch can be a bit of a challenge starting out. If the io2db process fails you UI stops updating, which can be very frustrating. There is no simple mechanism for adding new hosts and services through the web UI, it's all very config-file based. Read full review Likelihood to Renew Because it's an amazing product.
Read full review Icinga is a solid solution which does everything it promises. It is backwards compatible with most Nagios instances, making the transition very easy. Once you get the hang of installing new plugins and editing configuration files expanding its monitoring capabilities are easy.
Read full review Usability The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
Read full review Reliability and Availability We have never had a major outage or impact that was noticeable.
Read full review Performance Pages can be slow to load on larger sites but tends to be fine for most clients.
Read full review Support Rating Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
Read full review Alternatives Considered Auvik can stand up against any of the big network management and monitoring solutions on the market. I've implemented and used SolarWinds at many organizations for over 15 years. The paradigm that SolarWinds,
PRTG , Prime, etc., work under is completely different than Auvik. It's apparent that Auvik was aiming to solve a different problem and built that solution from the ground up. For any organization responsible for multiple other organizations' infrastructure, Auvik is invaluable in comparison to the other products listed.
Read full review Icinga is better than
Nagios because of its nicer user interface. New Relic can monitor CPU/memory and disk usage, but it's more of a performance and application troubleshooting tool rather than monitoring
Read full review Scalability Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
Read full review Return on Investment the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting. Read full review With one check you know which applications are faulty e.g. after an upgrade. Which is big time saver You easily detect outages ion the applications so that your customer ideally does not even realize there was an outage. Detect if the environment does deliver the same result as in the same time as before to detect shortages. Additional information when debugging. Saved us several hours where we could simply point to a database which was slow. Read full review ScreenShots