Likelihood to Recommend Auvik is well suited for managed service customers and small-scale SMB customers who do not have enough technical resource to manage and monitor their network. Also for customer who has distributed networks spreaded across worldwide or nation wide, Auvik is well suited since it does not need any on-premise setup at each site except for a collector. For customer who has already adopted and used cloud network and hosting services, Auvik is better as Auvik is also fully cloud based offering
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine is mostly a "check the box" solution for SIEM systems. We needed something that satisfied our customer and was cost-effective. I would highly rate the system on "worth what paid for". Support is eager to please and prompt. My only issue is that it's mostly based outside the US with helpful, but non-native speakers so it's hard to understand them. I wish they would spring for better help "phone lines" so I'm not dealing with difficult to understand and unclear speakers.
Read full review Pros Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues. Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture. Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine ADAudit Plus changes for user and group management can be looked up in builtin reports You can build your own reports based on almost every logic you can think of You have the ability to create alerts based on logic and filters and sendout custom alerts to email, SMS or other means. First you need to understand the basics of the software, after that the software itself is very helpfull in configuring specific items. I really love the support that ManageEngine is giving the customer, for all questions I use the chat on their website. This is for me the best remote support I ever saw, and I saw a lot in my 20 years of experience in IT. Read full review Cons The map is not easy to quickly zoom in and out of or pan around. Usually requires a lot of filter toggling. Keyboard shortcuts for this would be nice. Better global settings that can be pushed to multiple client organizations Security groups/RBAC for user permissions across multiple clients Ability to change the URL Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
In earlier releases there were quite a few bugs and performance issues. These have since been resolved. When integrated with the Log360 Suite, it can be confusing on whether EventLog Analyzer or ADAudit Plus are "managing"/"Ingesting" the data from a given endpoint. Read full review Likelihood to Renew Because it's an amazing product.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
It works great for everything we need and use. Any issues in the software are pretty easy to resolve with tech support. And they are very responsive to resolving issues. Even ones where a fix/patch are required. At present, the software does everything we need it to for compliance, audit, and account review.
Read full review Usability The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
ADAudit with its cloud and on prem install option allows any organization to get in on AD report management. Whether you need to report internally only for for external audit controls its a great tool with flexibility to handle most any user or group report capability. Since this also includes m365 integration it enables IT pros to administer usage, license, cost control and permission access to most anything in Microsoft's portfolio. Its a great tool all around for AD integrated access needs.
Read full review Reliability and Availability We have never had a major outage or impact that was noticeable.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
uptime good
Read full review Performance Pages can be slow to load on larger sites but tends to be fine for most clients.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Integration/overlap between products could be improved
Read full review Support Rating Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
The attention to cases or situations with the tool has been exceptional. being able to count on the manufacturer either by mail, call or chat. generate cases directly from the application allows you to have personalized support in order to solve problems that has been able to appear.
Read full review Online Training ManageEngine, A Div of Zoho Corporation Pvt Ltd
knowledgable and prompt response
Read full review Implementation Rating ManageEngine, A Div of Zoho Corporation Pvt Ltd
The remote setup team helped when i needed it and setup weas very straight forward and easy. The advanced setup for an external db and customizations for our latest version AD environment went pretty easy once they found documentation on customization.
Read full review Alternatives Considered Auvik can stand up against any of the big network management and monitoring solutions on the market. I've implemented and used SolarWinds at many organizations for over 15 years. The paradigm that SolarWinds,
PRTG , Prime, etc., work under is completely different than Auvik. It's apparent that Auvik was aiming to solve a different problem and built that solution from the ground up. For any organization responsible for multiple other organizations' infrastructure, Auvik is invaluable in comparison to the other products listed.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
In terms of features, ADAudit Plus offers a comprehensive set of features for monitoring and auditing Active Directory, including real-time alerts, detailed reports, and user behavior analytics. The platform also offers support for multiple platforms, including Windows, UNIX, and Linux, as well as integration with other ManageEngine tools.
Read full review Scalability Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
updates are effective and system is reliable
Read full review Return on Investment the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Positive impact- instead of paying an external source to do reports manually, ManageEngine has provided this in just a few clicks of a button Positive Impact- Less disruption to staff in gathering data for important occurrences Positive impact- full visibility into real time information , alerts etc. Read full review ScreenShots ManageEngine ADAudit Plus Screenshots