What users are saying about
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Top Rated
147 Ratings
38 Ratings

Avanan

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Top Rated
147 Ratings
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Score 9.1 out of 100
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

    Secure Email Gateway

    8.8

    Avanan

    88%

    Darktrace

    Feature Set Not Supported
    N/A
    Avanan ranks higher in 7/7 features

    Anti-malware

    9.2
    92%
    100 Ratings
    N/A
    0 Ratings

    Cusomizability

    8.8
    88%
    101 Ratings
    N/A
    0 Ratings

    Data Loss Protection

    8.7
    87%
    88 Ratings
    N/A
    0 Ratings

    Threat Detection

    9.5
    95%
    101 Ratings
    N/A
    0 Ratings

    Sandboxing

    8.2
    82%
    88 Ratings
    N/A
    0 Ratings

    End-to-End Encryption

    8.1
    81%
    71 Ratings
    N/A
    0 Ratings

    Management Tools

    8.9
    89%
    101 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Avanan is rated higher in 1 area: Likelihood to Recommend
    • Darktrace is rated higher in 1 area: Support Rating

    Likelihood to Recommend

    9.2

    Avanan

    92%
    107 Ratings
    7.1

    Darktrace

    71%
    8 Ratings

    Likelihood to Renew

    9.0

    Avanan

    90%
    5 Ratings

    Darktrace

    N/A
    0 Ratings

    Usability

    8.8

    Avanan

    88%
    33 Ratings

    Darktrace

    N/A
    0 Ratings

    Availability

    9.1

    Avanan

    91%
    1 Rating

    Darktrace

    N/A
    0 Ratings

    Performance

    6.4

    Avanan

    64%
    1 Rating

    Darktrace

    N/A
    0 Ratings

    Support Rating

    9.3

    Avanan

    93%
    34 Ratings
    9.4

    Darktrace

    94%
    4 Ratings

    In-Person Training

    1.0

    Avanan

    10%
    1 Rating

    Darktrace

    N/A
    0 Ratings

    Online Training

    8.2

    Avanan

    82%
    1 Rating

    Darktrace

    N/A
    0 Ratings

    Implementation Rating

    8.7

    Avanan

    87%
    2 Ratings

    Darktrace

    N/A
    0 Ratings

    Product Scalability

    9.1

    Avanan

    91%
    1 Rating

    Darktrace

    N/A
    0 Ratings

    Likelihood to Recommend

    Avanan

    This software is well-suited for a company that is looking to protect its data from common security breaches. It is very user-friendly and easy to implement, which is why these few things make it easily usable on a daily basis. This software also allows for much faster cloud performance and provides regular reports which provide security analytics.
    Marta Budzan | TrustRadius Reviewer

    Darktrace

    I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
    Antonio Rodriguez | TrustRadius Reviewer

    Pros

    Avanan

    • The dashboard for Avanan makes all of the most important information easy to digest.
    • Alerting - specifically, the Geo-Location alerts allow us to see if a user has possibly been compromised.
    • The End-User Email Quarantine experience gives users the ability to request emails be released, which trains them to better spot legitimate emails.
    Nathaniel Roebuck | TrustRadius Reviewer

    Darktrace

    • Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
    • There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.
    Anonymous | TrustRadius Reviewer

    Cons

    Avanan

    • Sometimes, it's not easy to find why the email has been moved to spam or blocked
    • Tuning takes time, sometime query just don't work even everything is right.
    • UI can be made more user friendly, so that it will be easier to operate
    Anonymous | TrustRadius Reviewer

    Darktrace

    • Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
    • Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
    • Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
    Matthew Frederickson | TrustRadius Reviewer

    Pricing Details

    Avanan

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $4 per user per month

    Avanan Editions & Modules

    Edition
    Advanced Anti-Phishing$4.001
    Complete Malware Protection$5.001
    Full-Suite Protection$8.001
    1. per user per month
    Additional Pricing Details
    Prices for fewer than 500 users.

    Darktrace

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Darktrace Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    Avanan

    Avanan 9.0
    Based on 5 answers
    Cost, need to make sure the cost is competitive for how many users are using email protection as we move users to MS Teams and don't rely so much on full access to email accounts (both sending and receiving internal and external).
    Anonymous | TrustRadius Reviewer

    Darktrace

    No score
    No answers yet
    No answers on this topic

    Usability

    Avanan

    Avanan 8.8
    Based on 33 answers
    The end-users love not having their inboxes fill up with extra useless emails. As an administrator, it is simple to implement and maintain. The ability to put something into test mode before going live makes our life a lot easier and less stressful. Avanan has many different components to make your life easier.
    Ed Gray | TrustRadius Reviewer

    Darktrace

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Avanan

    Avanan 9.1
    Based on 1 answer
    Always been available as needed.
    Eric Rise | TrustRadius Reviewer

    Darktrace

    No score
    No answers yet
    No answers on this topic

    Performance

    Avanan

    Avanan 6.4
    Based on 1 answer
    It's not all the time, on occasion the platform can delay email by seven to ten minutes.
    Eric Rise | TrustRadius Reviewer

    Darktrace

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Avanan

    Avanan 9.3
    Based on 34 answers
    Support has always been there for me, they take on suggestions and product improvements quite seriously. I've spoken to techs and you can tell that they care about the product and the service in which they deliver. Avanan support is always responsive in everything I throw them and in most cases they don't tell me how to build out a widget or custom query, they actually do it for me and send it to me.
    Paul Maranzano | TrustRadius Reviewer

    Darktrace

    Darktrace 9.4
    Based on 4 answers
    Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.
    Anonymous | TrustRadius Reviewer

    In-Person Training

    Avanan

    Avanan 1.0
    Based on 1 answer
    There was no in person training.
    Eric Rise | TrustRadius Reviewer

    Darktrace

    No score
    No answers yet
    No answers on this topic

    Online Training

    Avanan

    Avanan 8.2
    Based on 1 answer
    Takes a lot to get a 10 out of 10.
    Eric Rise | TrustRadius Reviewer

    Darktrace

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Avanan

    Avanan 8.7
    Based on 2 answers
    Ensure system administration and exchange admin are up to speed on Avanan
    Anonymous | TrustRadius Reviewer

    Darktrace

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Avanan

    Avanan has a one-click solution, which subscribers or clients use to deploy a new security update. Further, Avanan has the protection of any cloud application, which means, it bypasses any security threat and maintain the set safety processes. Finally, data leakage is a shield that Avanan has deployed, a very smooth process in the firm.
    Joel Elliot | TrustRadius Reviewer

    Darktrace

    The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
    Antonio Rodriguez | TrustRadius Reviewer

    Scalability

    Avanan

    Avanan 9.1
    Based on 1 answer
    It does what they claim and then some.
    Eric Rise | TrustRadius Reviewer

    Darktrace

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Avanan

    • Improved risk mitigation by providing additional layer protection for M365.
    • Easy to setup and configure. No expert knowledge required and no downtime required.
    • Customizable license count. No need to buy the same number of mailbox users if you really don't want to protect some unused mailboxes.
    Kishor Kumar TB | TrustRadius Reviewer

    Darktrace

    • Darktrace is covering some lack of security issues.
    • Darktrace helps the company to follow some compliance obligations.
    • Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
    Fabio Silva | TrustRadius Reviewer

    Screenshots

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