What users are saying about
4 Ratings
20 Ratings
4 Ratings
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Score 9.3 out of 100
20 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Avanan

Avanan fits really well for anyone using Office 365 or Google GSuite who is concerned with cyber security. It detects threats which bypass the inbuilt protections in Office 365, and threats which are not detected by standard email filtering solutions. It includes features such as suspicious account logins from multiple geographic locations within a short space of time.It is possible to provide email protection in a Hybrid Exchange environment, but some functionality is lost in this scenario, so may not be the best choice for anyone still using on-premise Exchange servers.
David Hall | TrustRadius Reviewer

Darktrace

Darktrace would be well suited to any environment really; the only constraint would be the budget. The cost scales on the number of devices to be monitored by the product, so it can be quite expensive in larger environments. Any company that would benefit from having 24/7 monitoring of their network would find that this product would suit that need perfectly. It can also create a number of reports, which is useful if you have any requirement to present periodic figures and statistics for your network. There are also additional features available and in development such as Antigena, which can be configured to allow potential threats to be automatically mitigated; it can block connections to a certain address, using certain ports, or it can enforce "normal behaviour" where it will only allow a machine to communicate in a way that Darktrace has observed before and considers normal. This has huge benefits particularly for 24/7 organisations where you don't have the ability to have someone monitoring the network personally at all times, as it could stop a malware outbreak in its tracks.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Avanan
9.2
Darktrace
Anti-malware
Avanan
10.0
Darktrace
Cusomizability
Avanan
8.5
Darktrace
Data Loss Protection
Avanan
8.5
Darktrace
Threat Detection
Avanan
10.0
Darktrace
Sandboxing
Avanan
9.0
Darktrace
End-to-End Encryption
Avanan
10.0
Darktrace
Management Tools
Avanan
8.5
Darktrace

Pros

Avanan

  • Spam and phishing mitigation
  • DLP
  • Customer support
Gus Gilchrist | TrustRadius Reviewer

Darktrace

  • It did an ok job of analyzing and collecting data. It used a span (mirrored) port and then using its own algorithm developed flow records.
  • It did an ok job of segmenting traffic into networks - not always correctly, but ok.
  • It tried to identify devices by type - once again, it did ok, but not that great.
Matthew Frederickson | TrustRadius Reviewer

Cons

Avanan

  • I would like a phone support option.
  • I would like better admin access security for the portal; it is limited right now.
Anonymous | TrustRadius Reviewer

Darktrace

  • False positives. Darktrace uses "AI" to create its alerts for "unusual" or "malicious" activity. It is very common to see an alert for completely benign and normal device behavior - PC tries to print for the first time in a while, for example.
  • Antigena actions. To some extent, this is a continuation of the previous point. Darktrace can break the network connectivity of the suspected device automatically. The excessive number of false positives makes administrators reluctant to use this feature, though. Also, the default Antigena actions are not relevant to real-world problems as I saw them in my experience with Darktrace.
Anonymous | TrustRadius Reviewer

Usability

Avanan

Avanan 9.3
Based on 3 answers
Avanan does what it's supposed to do with regard to protecting your email system. It eliminates a very high number of spoofs, phishes, spam, or other malicious emails from compromising our systems. We found that the prices along with the performance were well worth the investment compared to other comparable options in the market.
Mark Kaplan | TrustRadius Reviewer

Darktrace

No score
No answers yet
No answers on this topic

Support Rating

Avanan

Avanan 9.0
Based on 4 answers
The support team have always been quick to respond and helpful, whenever we have reached out to them. They have also taken on feedback for product improvements and have generally implemented these fairly quickly, which is fantastic to see. I really can't fault the support we have received from the team at Avanan.
David Hall | TrustRadius Reviewer

Darktrace

Darktrace 9.5
Based on 4 answers
Any time I have had any issue with Darktrace, I've been able to contact an engineer through their support desk, and I have always had a very speedy response. Even when the issue has been caused by something outside of the Darktrace devices, they have still been very keen to try to help and identify what the problem was. The customer portal also has a large number of videos and guides that you can use to educate yourself on the product
Anonymous | TrustRadius Reviewer

Alternatives Considered

Avanan

We selected Avanan based on compelling evidence and performance. The product simply stands up and does so higher than Mimecast, Barracuda, and other such products with a very reasonable price point. It's the most effective weapon against spammers and phishing that we have used to date. Avanan has a human factor that other products do not.
Gus Gilchrist | TrustRadius Reviewer

Darktrace

We have not evaluated others as they seem to be in their own class.
Anonymous | TrustRadius Reviewer

Return on Investment

Avanan

  • Less contact with the helpdesk now, because users aren't getting emails that are malicious.
  • It saves time with having to scan computers for viruses when opening certain emails.
Anonymous | TrustRadius Reviewer

Darktrace

  • We had an ROI just during the POC. DarkTrace helped us identify a ransomware attack and we stopped it before it happened.
  • The weekly reports more than pay for itself within the first few months.
  • The powerful search capability helps us solve problems where other solutions fall short.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Avanan

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Avanan Editions & Modules

Edition
Advanced Anti-Phishing$4.001
Complete Malware Protection$5.001
Full-Suite Protection$8.001
  1. per user per month
Additional Pricing Details
Prices for fewer than 500 users.

Darktrace

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Darktrace Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Avanan
9.3
Darktrace
9.1

Usability

Avanan
9.3
Darktrace

Support Rating

Avanan
9.0
Darktrace
9.5

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