Avanan
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Top Rated
147 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 147 reviews and ratings
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 38 reviews and ratings
Feature Set Ratings
Secure Email Gateway
8.8
Avanan
88%

Darktrace
Feature Set Not Supported
N/A
Avanan ranks higher in 7/7 features
Avanan ranks higher in 7/7 features
Anti-malware
9.2
92%
100 Ratings

N/A
0 Ratings
Cusomizability
8.8
88%
101 Ratings

N/A
0 Ratings
Data Loss Protection
8.7
87%
88 Ratings

N/A
0 Ratings
Threat Detection
9.5
95%
101 Ratings

N/A
0 Ratings
Sandboxing
8.2
82%
88 Ratings

N/A
0 Ratings
End-to-End Encryption
8.1
81%
71 Ratings

N/A
0 Ratings
Management Tools
8.9
89%
101 Ratings

N/A
0 Ratings
Attribute Ratings
- Avanan is rated higher in 1 area: Likelihood to Recommend
- Darktrace is rated higher in 1 area: Support Rating
Likelihood to Recommend
9.2
Avanan
92%
107 Ratings

7.1
Darktrace
71%
8 Ratings
Likelihood to Renew
9.0
Avanan
90%
5 Ratings

Darktrace
N/A
0 Ratings
Usability
8.8
Avanan
88%
33 Ratings

Darktrace
N/A
0 Ratings
Availability
9.1
Avanan
91%
1 Rating

Darktrace
N/A
0 Ratings
Performance
6.4
Avanan
64%
1 Rating

Darktrace
N/A
0 Ratings
Support Rating
9.3
Avanan
93%
34 Ratings

9.4
Darktrace
94%
4 Ratings
In-Person Training
1.0
Avanan
10%
1 Rating

Darktrace
N/A
0 Ratings
Online Training
8.2
Avanan
82%
1 Rating

Darktrace
N/A
0 Ratings
Implementation Rating
8.7
Avanan
87%
2 Ratings

Darktrace
N/A
0 Ratings
Product Scalability
9.1
Avanan
91%
1 Rating

Darktrace
N/A
0 Ratings
Likelihood to Recommend
Avanan
This software is well-suited for a company that is looking to protect its data from common security breaches. It is very user-friendly and easy to implement, which is why these few things make it easily usable on a daily basis. This software also allows for much faster cloud performance and provides regular reports which provide security analytics.
Accounting Manager
Diamond Communications LLCTelecommunications, 51-200 employees
Darktrace
I think if you manage a large number of mailboxes, you need a reliable solution to protect corporate email from any threat. This solution uses AI to analyze emails to check if they're safe or if it's a risk for the organization. It has a good UI (all in English), and the more you're using it, the more you get. There are a lot of metrics and indicators to help the email security admin.
Information Technology Audit Manager
GDESFacilities Services, 201-500 employees
Pros
Avanan
- The dashboard for Avanan makes all of the most important information easy to digest.
- Alerting - specifically, the Geo-Location alerts allow us to see if a user has possibly been compromised.
- The End-User Email Quarantine experience gives users the ability to request emails be released, which trains them to better spot legitimate emails.
Information Technology Administrator
AA Metals IncLogistics & Supply Chain, 51-200 employees
Darktrace
- Monitors your network for unusual behaviour; as it learns what is normal for your network, you don't need to worry too much about things that are normal for your organisation, but might be considered odd in other places, triggering as alarms. It can also detect more subtle changes such as a device accessing a server but at an unusual time.
- There are a large number of models that are used to create the alerts, which can all be customised, and you can also create your own from scratch, to allow you to tailor it perfectly to your situation.

Verified User
Engineer in Information Technology
Aviation & Aerospace Company, 501-1000 employeesCons
Avanan
- Sometimes, it's not easy to find why the email has been moved to spam or blocked
- Tuning takes time, sometime query just don't work even everything is right.
- UI can be made more user friendly, so that it will be easier to operate

Verified User
Engineer in Engineering
Computer Software Company, 10,001+ employeesDarktrace
- Really had a poor time of identifying devices and what the device's purpose was - a simple nmap scan did a better job. The problem is they expect you to fine-tune the results - which is exactly what you would expect - but day one it found over 2,000 servers (and I only have 112).
- Really had a hard time separating network traffic into locations - I use distinct subnets for my buildings, but there was no good way to create a logical map of my traffic internally. Did not garner a sense of trust that it was seeing everything.
- Sat through a few "analyst" reports - which showed me possible threats in my environment. I am already using a few open source tools, and they actually found more than the analyst reports. Also, there was no way to get the reports on your own - you had to work through their analysts to get the information.
Director of Information Technology
Council Rock School DistrictEducation Management, 1001-5000 employees
Pricing Details
Avanan
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$4 per user per month
Avanan Editions & Modules
Edition
Advanced Anti-Phishing | $4.001 |
---|---|
Complete Malware Protection | $5.001 |
Full-Suite Protection | $8.001 |
- per user per month
Additional Pricing Details
Prices for fewer than 500 users.Darktrace
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Darktrace Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Avanan
Avanan 9.0
Based on 5 answers
Cost, need to make sure the cost is competitive for how many users are using email protection as we move users to MS Teams and don't rely so much on full access to email accounts (both sending and receiving internal and external).

Verified User
Strategist in Information Technology
Retail Company, 1001-5000 employeesDarktrace
No score
No answers yet
No answers on this topic
Usability
Avanan
Avanan 8.8
Based on 33 answers
The end-users love not having their inboxes fill up with extra useless emails. As an administrator, it is simple to implement and maintain. The ability to put something into test mode before going live makes our life a lot easier and less stressful. Avanan has many different components to make your life easier.
Systems Engineer
Tax AnalystsNon-profit Organization Management, 51-200 employees
Darktrace
No score
No answers yet
No answers on this topic
Reliability and Availability
Avanan
Avanan 9.1
Based on 1 answer
Always been available as needed.
Network System Administrator
Concordance Healthcare SolutionsMedical Devices, 501-1000 employees
Darktrace
No score
No answers yet
No answers on this topic
Performance
Avanan
Avanan 6.4
Based on 1 answer
It's not all the time, on occasion the platform can delay email by seven to ten minutes.
Network System Administrator
Concordance Healthcare SolutionsMedical Devices, 501-1000 employees
Darktrace
No score
No answers yet
No answers on this topic
Support Rating
Avanan
Avanan 9.3
Based on 34 answers
Support has always been there for me, they take on suggestions and product improvements quite seriously. I've spoken to techs and you can tell that they care about the product and the service in which they deliver. Avanan support is always responsive in everything I throw them and in most cases they don't tell me how to build out a widget or custom query, they actually do it for me and send it to me.
Technical Director
National IT SolutionsComputer Networking, 1001-5000 employees
Darktrace
Darktrace 9.4
Based on 4 answers
Darktrace support is excellent in my experience. They send a competent engineer on-site to provide on-boarding training. They were also very responsive in responding to questions and concerns. Having an individual point of contact who is a competent network and security engineer is not a common experience, at least for me.

Verified User
Professional in Information Technology
Primary/Secondary Education Company, 1001-5000 employeesIn-Person Training
Avanan
Avanan 1.0
Based on 1 answer
There was no in person training.
Network System Administrator
Concordance Healthcare SolutionsMedical Devices, 501-1000 employees
Darktrace
No score
No answers yet
No answers on this topic
Online Training
Avanan
Avanan 8.2
Based on 1 answer
Takes a lot to get a 10 out of 10.
Network System Administrator
Concordance Healthcare SolutionsMedical Devices, 501-1000 employees
Darktrace
No score
No answers yet
No answers on this topic
Implementation Rating
Avanan
Avanan 8.7
Based on 2 answers
Ensure system administration and exchange admin are up to speed on Avanan

Verified User
Director in Information Technology
Financial Services Company, 1001-5000 employeesDarktrace
No score
No answers yet
No answers on this topic
Alternatives Considered
Avanan
Avanan has a one-click solution, which subscribers or clients use to deploy a new security update. Further, Avanan has the protection of any cloud application, which means, it bypasses any security threat and maintain the set safety processes. Finally, data leakage is a shield that Avanan has deployed, a very smooth process in the firm.
Digital Specialist
Frost BankBanking, 1001-5000 employees
Darktrace
The Darktrace user interface was improved. Darktrace provides more metrics and more info to decide if an email is malicious or not in doubt case. Darktrace provides a lot of info about the email being analyzed, if there was a previous communication between both parts before for example, it's so easy to deploy.
Information Technology Audit Manager
GDESFacilities Services, 201-500 employees
Scalability
Avanan
Avanan 9.1
Based on 1 answer
It does what they claim and then some.
Network System Administrator
Concordance Healthcare SolutionsMedical Devices, 501-1000 employees
Darktrace
No score
No answers yet
No answers on this topic
Return on Investment
Avanan
- Improved risk mitigation by providing additional layer protection for M365.
- Easy to setup and configure. No expert knowledge required and no downtime required.
- Customizable license count. No need to buy the same number of mailbox users if you really don't want to protect some unused mailboxes.
Senior Systems Engineer
Cell Information TechnologyInformation Technology & Services, 51-200 employees
Darktrace
- Darktrace is covering some lack of security issues.
- Darktrace helps the company to follow some compliance obligations.
- Darktrace can't solve all issues. It needs to work with other Security tools (e.g Splunk).
Senior Network Engineer
FexcoFinancial Services, 1001-5000 employees