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37 Ratings

Avanan

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37 Ratings
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Score 9.3 out of 100
3 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Avanan

I have been asked, and I will continually recommend Avanan to friends and colleagues. This is a solution that just works. Simple, and easy to install. It took us under 30-minutes to implement. We are continually amazed at how well this product works for our company.
Ed Gray | TrustRadius Reviewer

N-able Mail Assure (formerly Solarwinds Mail Assure)

SolarWinds Mail Assure is well suited to medium and large sized organizations that need a configurable and flexible mail filter. It is likely to not be appropriate for marketing firms that want a set it and forget it sort of filter that needs no adjustment.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Avanan
8.4
N-able Mail Assure (formerly Solarwinds Mail Assure)
8.0
Anti-malware
Avanan
8.8
N-able Mail Assure (formerly Solarwinds Mail Assure)
7.8
Cusomizability
Avanan
8.0
N-able Mail Assure (formerly Solarwinds Mail Assure)
7.0
Data Loss Protection
Avanan
8.0
N-able Mail Assure (formerly Solarwinds Mail Assure)
Threat Detection
Avanan
8.7
N-able Mail Assure (formerly Solarwinds Mail Assure)
8.7
Sandboxing
Avanan
8.5
N-able Mail Assure (formerly Solarwinds Mail Assure)
End-to-End Encryption
Avanan
8.5
N-able Mail Assure (formerly Solarwinds Mail Assure)
Management Tools
Avanan
8.1
N-able Mail Assure (formerly Solarwinds Mail Assure)
8.4

Pros

Avanan

  • The dashboard for Avanan makes all of the most important information easy to digest.
  • Alerting - specifically, the Geo-Location alerts allow us to see if a user has possibly been compromised.
  • The End-User Email Quarantine experience gives users the ability to request emails be released, which trains them to better spot legitimate emails.
Nathaniel Roebuck | TrustRadius Reviewer

N-able Mail Assure (formerly Solarwinds Mail Assure)

  • Spam filtering
  • Adaptive learning for security
chris maddox | TrustRadius Reviewer

Cons

Avanan

  • Emails the platform sends out after setup require customization they're very basic and unreadable
  • Support is overwhelmed at this point
  • [The] initial implementation we fast but confusing to a point some things we skipped that were discussed during the demo and never got done when put into production.
Eric Rise | TrustRadius Reviewer

N-able Mail Assure (formerly Solarwinds Mail Assure)

  • SMTP scanning trips some spam filters.
  • Releasing a quarantined spam email often requires admin intervention.
  • Console access is cumbersome for end users.
Howard Magnes | TrustRadius Reviewer

Likelihood to Renew

Avanan

Avanan 8.2
Based on 1 answer
We've just started using the product and have another 7 months to go under contract. At this point I'd renew, Avanan continues to improve the product as well as their support.
Eric Rise | TrustRadius Reviewer

N-able Mail Assure (formerly Solarwinds Mail Assure)

No score
No answers yet
No answers on this topic

Usability

Avanan

Avanan 8.7
Based on 31 answers
Usability is so easy. It was a quick configuration with entering in some credentials, accepting terms and permissions and before you know it it's already going through and taking a look at existing emails. Portal is very easy to use and there are always updates with decent logs. The new UI is great and highly intuitive.
Paul Maranzano | TrustRadius Reviewer

N-able Mail Assure (formerly Solarwinds Mail Assure)

No score
No answers yet
No answers on this topic

Reliability and Availability

Avanan

Avanan 9.1
Based on 1 answer
Always been available as needed.
Eric Rise | TrustRadius Reviewer

N-able Mail Assure (formerly Solarwinds Mail Assure)

No score
No answers yet
No answers on this topic

Performance

Avanan

Avanan 6.4
Based on 1 answer
It's not all the time, on occasion the platform can delay email by seven to ten minutes.
Eric Rise | TrustRadius Reviewer

N-able Mail Assure (formerly Solarwinds Mail Assure)

No score
No answers yet
No answers on this topic

Support Rating

Avanan

Avanan 8.5
Based on 32 answers
Avanan support always is ready to respond to user requests and typically does it in an exceptionally quick timeframe. Most requests are not even needed to be escalated as their team will look at active threats and deal with them before they are even a problem. Monthly meetups are also great in obtaining our needs as well as showing us what is new and in the horizon.
Anonymous | TrustRadius Reviewer

N-able Mail Assure (formerly Solarwinds Mail Assure)

N-able Mail Assure (formerly Solarwinds Mail Assure) 9.4
Based on 5 answers
The support has been rock solid, easy to communicate with, and highly knowledgable.
Anonymous | TrustRadius Reviewer

In-Person Training

Avanan

Avanan 1.0
Based on 1 answer
There was no in person training.
Eric Rise | TrustRadius Reviewer

N-able Mail Assure (formerly Solarwinds Mail Assure)

No score
No answers yet
No answers on this topic

Online Training

Avanan

Avanan 8.2
Based on 1 answer
Takes a lot to get a 10 out of 10.
Eric Rise | TrustRadius Reviewer

N-able Mail Assure (formerly Solarwinds Mail Assure)

No score
No answers yet
No answers on this topic

Alternatives Considered

Avanan

We selected Avanan based on compelling evidence and performance. The product simply stands up and does so higher than Mimecast, Barracuda, and other such products with a very reasonable price point. It's the most effective weapon against spammers and phishing that we have used to date. Avanan has a human factor that other products do not.
Gus Gilchrist | TrustRadius Reviewer

N-able Mail Assure (formerly Solarwinds Mail Assure)

We have used a few mail security options, including SpamStopsHere. Mail Assure is easier to manage and adapts as it learns the email traffic and patterns that come into the company. We use most of the SolarWinds suite, including MSPManager, N-central, Passportal, and Endpoint Security. We have been happy with their products and they are always quick to respond to their support tickets.
chris maddox | TrustRadius Reviewer

Scalability

Avanan

Avanan 9.1
Based on 1 answer
It does what they claim and then some.
Eric Rise | TrustRadius Reviewer

N-able Mail Assure (formerly Solarwinds Mail Assure)

No score
No answers yet
No answers on this topic

Return on Investment

Avanan

  • Improved risk mitigation by providing additional layer protection for M365.
  • Easy to setup and configure. No expert knowledge required and no downtime required.
  • Customizable license count. No need to buy the same number of mailbox users if you really don't want to protect some unused mailboxes.
Kishor Kumar TB | TrustRadius Reviewer

N-able Mail Assure (formerly Solarwinds Mail Assure)

  • It cut down on the amount of spam we get.
  • It can differentiate a email box from an alias attached so it must be specified to keep from being billed.
Howard Magnes | TrustRadius Reviewer

Screenshots

N-able Mail Assure (formerly Solarwinds Mail Assure)

Pricing Details

Avanan

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Avanan Editions & Modules

Edition
Advanced Anti-Phishing$4.001
Complete Malware Protection$5.001
Full-Suite Protection$8.001
  1. per user per month
Additional Pricing Details
Prices for fewer than 500 users.

N-able Mail Assure (formerly Solarwinds Mail Assure)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

N-able Mail Assure (formerly Solarwinds Mail Assure) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Avanan
8.9
N-able Mail Assure (formerly Solarwinds Mail Assure)
8.8

Likelihood to Renew

Avanan
8.2
N-able Mail Assure (formerly Solarwinds Mail Assure)

Usability

Avanan
8.7
N-able Mail Assure (formerly Solarwinds Mail Assure)

Reliability and Availability

Avanan
9.1
N-able Mail Assure (formerly Solarwinds Mail Assure)

Performance

Avanan
6.4
N-able Mail Assure (formerly Solarwinds Mail Assure)

Support Rating

Avanan
8.5
N-able Mail Assure (formerly Solarwinds Mail Assure)
9.4

In-Person Training

Avanan
1.0
N-able Mail Assure (formerly Solarwinds Mail Assure)

Online Training

Avanan
8.2
N-able Mail Assure (formerly Solarwinds Mail Assure)

Implementation Rating

Avanan
8.2
N-able Mail Assure (formerly Solarwinds Mail Assure)

Scalability

Avanan
9.1
N-able Mail Assure (formerly Solarwinds Mail Assure)

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