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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Avast CloudCare

    Score10 out of 10
    N/AAvast's CloudCare was a cloud-based security platform for IT professionals used to monitor threats and deliver layered security services to multiple offices, networks, and devices. The product is reaching EOL and is no longer sold. Avast now offers the Avast Business Hub in its place.N/A

    Malwarebytes

    Score8.9 out of 10
    N/AMalwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.

    $119.99

    per year 3 devices

    Pricing
    Avast CloudCareMalwarebytes
    Editions & Modules
    No answers on this topic
    Teams - Sole proprietor
    $119.99
    per year 3 devices
    Teams - Boutique business
    $399.99
    per year 10 devices
    Teams - Small office
    $799.99
    per year 20 devices
    Offerings
    Pricing Offerings
    Avast CloudCareMalwarebytes
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—All plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.
    More Pricing Information
    Community Pulse
    Avast CloudCareMalwarebytes
    Considered Both Products
    Gen (NortonLifeLock, Avast, Avira, AVG)
    Chose Avast CloudCare
    CloudCare is proactive and better suited for my clients overall.
    Incentivized
    Malwarebytes
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    90%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    19 Answers
    Best Alternatives
    Avast CloudCareMalwarebytes
    Small Businesses
    Action1
    Score9.4 out of 10
    Norton 360
    Score7.9 out of 10
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    Norton Small Business
    Score5.9 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    AVG AntiVirus Business Edition
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Avast CloudCareMalwarebytes
    Likelihood to Recommend
    10.0
    (4 ratings)
    8.3
    (54 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (2 ratings)
    Usability
    10.0
    (1 ratings)
    7.7
    (5 ratings)
    Support Rating
    8.0
    (1 ratings)
    8.9
    (9 ratings)
    User Testimonials
    Avast CloudCareMalwarebytes
    Likelihood to Recommend
    Gen (NortonLifeLock, Avast, Avira, AVG)
    It's well suited for any Windows environment. It doesn't slow the PC down and it's very effective at what it does.
    Incentivized
    Read full review
    Malwarebytes
    Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
    Incentivized
    Read full review
    Pros
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Keeps the anti-virus up to date.
    • Daily reporting.
    • Remote tools like RDP.
    Incentivized
    Read full review
    Malwarebytes
    • Low system resources, it does not slow down the whole computer when scanning or when real-time protection is enabled
    • Quick and frequent updates, usually people hate updating, but for malware/viruses, you want to be updated as possible. It takes less than 15 seconds and usually does it automatically. They usually send a few updates a day as they find more.
    • Protection features actually work when visiting known bad websites. The page will be blocked and nothing will be downloaded. It may not be what the user wants, but it's what the user needs (as the user can't know every bad website)
    Incentivized
    Read full review
    Cons
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • reporting on failed backup
    • duplicate reporting
    • false positives
    Incentivized
    Read full review
    Malwarebytes
    • One of the main things that malwarebytes is missing as a company, is phone support for its clients. All support questions has to go thru email only. This is not acceptable for issues that needs to be resolved quickly.
    • There is an issue when installing the client on a machine, it has a set amount of time where the software can register with the management server. The issue with this is, with machines that are over a wide area network, slow connection speeds can cause the software not to register. When that happens, it never re attempts to register in the future.
    Incentivized
    Read full review
    Likelihood to Renew
    Gen (NortonLifeLock, Avast, Avira, AVG)
    No answers on this topic
    Malwarebytes
    The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
    Incentivized
    Read full review
    Usability
    Gen (NortonLifeLock, Avast, Avira, AVG)
    It does everything that I need it to do in terms of generating income and protecting against viruses and phishing.
    Incentivized
    Read full review
    Malwarebytes
    Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
    Incentivized
    Read full review
    Support Rating
    Gen (NortonLifeLock, Avast, Avira, AVG)
    The support at Avast CloudCare is excellent; the guys are professional and know their product very well. They have helped us (in the latter years of us using the product), on multiple occasions, especially when an upgrade goes wrong. Community support is not as high, but that is to be expected, as other products are much more popular and have much better adoption. All in all, although being an average Antivirus solution, the management console is excellent, and the support the company offers is excellent too.
    Incentivized
    Read full review
    Malwarebytes
    The Malwarebytes customer support team is awesome! They really go above and beyond to help you with whatever issue you may experience. It is not that we need to contact their support team often, but the few times we did, we would speak to someone who knew what they were talking about and able to solve our problem. It is a comfort knowing that aside from a great product, you are getting a reliable support structure.
    Incentivized
    Read full review
    Alternatives Considered
    Gen (NortonLifeLock, Avast, Avira, AVG)
    Avast CloudCare is less of a memory hog than several other vendors like Norton or Trend. The ease of deployment for 1 or 100 computers is so simple and straightforward.
    Incentivized
    Read full review
    Malwarebytes
    Avast and Norton's products were part of the testing for us but the cost was very high for them and the products were not light on the machine. They took up a lot of memory and slowed the computers down. Malwarebytes although may lack some feature, is a very light software.
    Incentivized
    Read full review
    Return on Investment
    Gen (NortonLifeLock, Avast, Avira, AVG)
    • Positive: we have our customers supported better than ever
    • Negative: But not really, we have lost billable time due to our customers having [fewer] virus infections than ever before.
    • We had one incident where we had to credit a customer because the backup failed and did not report correctly and the customer lost some data.
    Incentivized
    Read full review
    Malwarebytes
    • Positive Impact: Have not had to remediate malware/virus infections since installed.
    • Positive impact: As far as browsing goes, we can boldly go where no man has gone before. No, really, I am confident when I am clicking on search engine results that if something get past my trained eye, Malwarebytes will pick of the slack.
    Incentivized
    Read full review
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